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Featured Review


5/5

2003-06-20

"Absolutely wonderful computer. Blazing speed and I like that I can choose which components will go in the system. One minor gripe, their was a small piece of aluminum foil that was lodged in one of the open memory slots. I took it out and all was fine but I believe that it should have been caught during assembly or testing of the system."

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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
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Delivering products damage free
Delivering products on-time
Variety of brands and products offered
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Ease of ordering online
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5/5

2003-06-19

"Great Price, Great Service, and Fast Delivery... ABSPC.com is highly recommended for those who wants to purchase quality computers with great prices and customer service."

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5/5

2003-06-19

"I've been a customer for so long, I can't even remember when my first purchase was!

The first computer system I purchased was an 80386 machine probably purchased in the very late 80's.

Since then, I've purchased 4 additional
machines. A Pentium I 100MHz, Pentium II 450MHz, Pentium III 933Mhz and now
my latest purchase of a Pentium IV 3.0GHz

My 80386 machine is gone, simply obsoleted. I still had my Pentium I machine up and running until recently when it finally failed. I used as a simple Print Server in a small home network.

All other machines are still running. One ViewSonic monitor failed within the warrantee period and it was replaced/refurbished by the manufacturer. One Maxtor hard drive also
failed but outside the warrantee period and I simply replaced it with a new, bigger one.

Not a bad failure rate over probably a period of about 15 years, especially since I am a software developer as an employee of Automatic Data Processing and my own small consulting company. I make extensive use of my machines, they don't just sit and sleep.

As technology improves, so does ABS sales/customer service. I see no reason
to believe that I will not continue my purchases through ABS.

Thanks for helping me keep with technology!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall technical support
Resolving problems
Being trustworthy
Making decisions on their own
Being knowledgeable
Being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-06-17

"This is my 2nd pc from ABS..and once again I bought an terrific computer cheaper than I could ever have bought from one of the big manufacturers. Out of the box, no problems. Works great. Only problem is that I bought this new computer for my daughter and I am so jealous that I want it for myself. Oh well. I highly recommend ABS. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall technical support
Being knowledgeable
Resolving problems
Being easy to reach
Being trustworthy
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-06-14

"I recently purchased an Ultimate X1 system from ABS and was fortunate to work with Eddie. I had been researching components with a plan to build a system myself, but decided to let the experts at ABS complete my project. Eddie was excellent at helping me determine the perfect upgrades to the standard system and plan for the upgrade components that I already owned. I was kept up to date thanks to the helpful website and order tracking feature. In fact, during assembly, Eddie contacted me to determine if I would use one of the system's components and when I said that I would not, he credited me for the card. After delivery, Eddie made sure that I was happy and even contacted me a second time just to check in. I would highly recommend ABS to anyone interested in a high performance computer system.

Keith
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Resolving problems
Being knowledgeable
Being trustworthy
Being easy to reach
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-06-12

"I recently purchased a Ultimate X5 from ABS and I can tell you that this was a very pleasant experience from the time I called for info to the Fed-Ex guy dropping off my system,this company is 1st rate in my book,my sales rep was Eddie and he took care of me,even my last minute changes went through without a hitch.

The system was built within the time frame I was given (about 6 working days),powered up without a hiccup and is running great.

I talked to all the big name gaming PC companies during my research and I judged ABS the BEST,and now I am glad I did,great price and a great system,what more can you ask for?
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-06-11

"After checking through this site, I felt they were a reliable reseller. I ordered a Asus motherboard on June 9 with overnight shipping. With the shipping the cost of the board was cheaper then buying it locally. I ordered it at 4PM CST. I expected it would not ship to the next day because of the time. I was pleasantly surprised when Fedex showed up the next day with my board. I would definitely do business with them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
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Customer service resolving problems
Customer service being knowledgeable
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Customer service being easy to reach
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rxk
5/5

2003-06-08

"Great machine (Awesome 3240). Great Seller, Great Service. Good Price. Extra quick shipping.
I placed order on May 26th and on June 4th I got my new PC. This machine is flying.
Definately buy again.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-06-06

"I just read the comments by law02 and I must disagree. I was referred to ABS by a friend who has ordered at least 3 computers from them and he has had excellent service and support. He has also referred other friends and family and all have been very satisfied. I searched for quite a long time and finally decided to buy from ABS based on my friend's recommendation as well as the reviews I read online and in computer magazines. I ordered my system on May 12, speaking with Eddie in sales, and it arrived on May 20th. They had made a mistake and built the system with the wrong color case, but with one phone call they issued a FedEx call ticket and it was picked up the next day and shipped back to them overnight (at their cost.) The system was rebuilt in the correct case and I received it on June 3rd (a little long, but not outrageous.) I set the system up that night and it was running fine, but then I had a problem where it won't start back up. Tech support walked me through several steps to try to fix the problem, and they have decided that it probably has a faulty video card. They are sending me a new card via FedEx overnight (again at their expense), and I just received a call from Eddie saying they are sending me an upgraded card and a t-shirt for my troubles. Every time I have called the company I have been treated friendly and they have worked to correct any problems. I have been a bit frustrated because of the problems I have had, but I realize that sometimes products fail. The main thing is that ABS has been working with me to make sure they fix the problem. The times I have called and left messages I have been called back within minutes, and so far I have received very good service. I'll update this after I receive the new video card, but for now I have to say I am satisfied with the service I have received.

UPDATE 6/08/03 - I received my new videocard (via FedEX Saturday delivery!) and I installed it easily. Now the system is working great! This is the fastest computer I've ever used....all top brand name components, good looking, good performance, good price. I've received excellent service and support and I now can highly recommend ABS to everyone I know! Thanks again to Eddie for all his help in taking care of my problems. I look forward to doing business with you again! Roy
"

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5/5

2003-06-06

"The ABS Awesome computer with Athlon 3200 processor that I purchased in June has been the absolute best system ever. I give ABS Computer Technologies the highest praise possible for their work and follow-through on two very small issues that are almost too small to even bother mentioning. When notified of them, ABS responded immediately and positively. ABS's representatives, Eddie Maldonado and Maria Gonzalez, with whom I dealt, could not have been better. I am certain that my computer and computer-related purchases will be with ABS in the future. None better ... none others even close to the performance of ABS."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service resolving problems
Customer service being trustworthy
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
Product Returns/Refunds/Exchanges

klf
5/5

2003-06-05

"I searched and looked at many companies before I chose ABS. Their systems are first rate. The ordering process was very simple and my system arrived ontime. I had one minor problem that ABS immediately took care of. Their customer service and tech support is the best that I have ever dealt with. My last computer was a Dell. ABS is far superior in product quality and tech support. This is the first system that I have bought from ABS. It will NOT be the last. I would strongly recommend ABS for anyone who is looking for a quality system and support."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Overall technical support
Making decisions on their own
Being easy to reach
Resolving problems
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-06-03

"Excellent experience. Good customer service. Comprehensive email communications; when you telephone, you talk to reasonable people. Order status easy to check. They modified our order to take advantage of a promotion for free shipping with no hassle what so ever. Product received in good shape with three ring binder containing all back up documentation. Product has exceeded expectations thus far. Would purchase again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-06-02

"I bought My first ABS computer 1 month ago and was suprised that my salesman Eddie was so helpful. It was a pleasure dealing with him and he walked me right through customizing my new computer. The computer arrived right on schedule and was I supprised...It came with evrything all filed in a notebook with a guide to getting it set up and running. And once I followed the directions...the computer was up and running ...what a great machine! I was so impressed that after 3 weeks we bought another one...and once again...Eddie was the man....I am anxiously awaiting my new machine....!I would highly recommend ABS to anyone buying a new computer."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-06-01

"I ordered a custom configuration from ABS PC and although there is no tech support for such an order, I had truted ABS to provide me with quality parts based on reviews. Those critics were correct. I recieved my entire order without any complication or delay. With the PC now assembled I have not run into any serious problems I could not fix myself. I thank ABS PC for doing a good job with my order."

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Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-05-28

"Received product within specified time frame and well packaged. I will do business with them again!"

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