"Arrived within a week in good condition"
"great service great prices"
"............................."
"Prompt delivery of our filter as promised."
"I received the product quickly and it was just as described on the web site."
"Great product, great price, great service"
"It shipped out immediately and I received the part today. "
"Lost track of shipping information via "Ground Shipping" after 12/3 and today is 12/9. I guess item was shipped via covered wagon. "
"very friendly and helpful"
"They shipped the items when promised.
They are new and as promised."
"Quality products at fair prices delivered on time."
"Very pleased with prompt shipping. Package tracking is always helpful.
Thanks for everything..."
"Everything worked out all right with the unit just that they were not clear about when they were shipping it to us. Got an email from them saying that it was one freight company but in reality it was really different freight company which kind a messed things up for us but overall everything worked out for the good and I would use them again"
"Ordered on line. Found your site via the Cadet mfgr web site. Had lowest prices and free shipping (tied with three others), but your site was easiest to navigate. Package arrived in a timely manner."
"Item arrive as promise and in good condition, will recommend to friends and families."
A rep from ACWholesalers.com, Customer Care Expert, has responded:
“Good afternoon nate_ricks,
We apologize for the inconveniences with your order. Whether before or after a purchase, our company has a definitive commitment to making sure that our customers’ experience is an enjoyable one. In addition we do not tolerate any of our representatives creating a confusing or misleading environment. I’ve reviewed your email regarding your order and I would like to clarify any misunderstanding. You placed your order on 12/01/15 and it was shipped out on 12/02/15. There was an email confirmation sent once your order departed our warehouse. The email confirmation contained the tracking number and the shipping company’s information. Per our recent conversation, you understood that transit times from South Florida to California run 5-7 business days and that your order is expected to be delivered today 12/09/15 by the end of the business day. Customer satisfaction is important to us, if you do not receive your order today we kindly ask that you contact our customer service center and we will make sure that we resolve this matter. We are open between the hours of 9 am – 6 pm EST.
Regards,
Evelson S.”