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Verified
5/5

2012-12-31

"Quick and easy. Had a rep call to confirm even after the I made the purchase. Prices are better than most and service was excellent. Thank you. My only complaint was I did not get a tracking/shipping number but I made a quick call and the rep was able to track it down effectively for me."

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Verified
5/5

2012-12-31

"the toner was delivered as expected quickly. Work porperly on my MFC7840W. "

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Verified
5/5

2012-12-27

"I ordered a backpack from A Mattter of Fax. The price was decent and the shipping time was excellent. My bank haad a problem with payment and I was notified by their customer service department immediately. Their customer service representative was very courteous and timely in helping me resolve my payment issues. I would definately rate this company as professional and will use them again. I would recommend them to anyone."

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Verified
5/5

2012-12-27

"I have been ordering Printers from A Matter Of Fax for a number of years. Their prices are the best, and the quality of the products shipping and service is one of the best on the net.
I would recommend them to anyone looking for a great deal on great products.
"

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Verified
5/5

2012-12-26

"it was very easy to order from your site. not only that, but you were one of the only ones that had the product i was looking for."

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Verified
5/5

2012-12-22

"Purchased a replacement DLP tv bulb for my Samsung tv. Price was was unbeatable, shipped out the next day in a padded box, and arrived as scheduled in perfect shape. Would definitely recommend this retailer to anyone!"

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Verified
5/5

2012-12-20

"Received as described, will buy again."

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Verified
5/5

2012-12-20

"Good prices, good service"

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Verified
5/5

2012-12-20

"The price was the lowest around and the Brother printer toner I ordered came very quickly. I am very satisfied."

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Verified
5/5

2012-12-20

"Wow what a super place to do business with great prices super fast shipping product works flawless what more could you ask for thanks as a matter of fax for a great shopping experience . It is so refreshing to find a supplier that knows what I need and offer it at prices I can afford"

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Verified
5/5

2012-12-20

"Best price anywhere and fast shipping! I was a bit skeptical about ordering from them because I usually buy from a known seller, but glad I did, and definitely will again!"

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Verified
1/5

2012-12-18

"Bait and switch.

Without a doubt the worst experience I've had dealing with any company. I placed an order on December 3rd, and received confirmation of the order same day. They processed the credit card charge and never shipped the item. When I called to check on the status on December 17th and 18th, I was told the item was not in stock, that they were going to cancel my order and that I should consider alternatives they sell. This is a similar complaint I've read on a number of forums. I wish I'd paid more attention to the negative feedback.

Now I am told I have to wait a few days for a refund on something I apparently should never have been charged for and I am without a gift for somebody about whom I care deeply.
"

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Verified
5/5

2012-12-18

"This was a great experience. Our job demands several different printers to be purchased in a short amount of time. A Matter of Fax was able go above and behold to meet all our demands. An agent called right after our purchase to make sure everything was up to par. 10/10 - highly recommended"

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Verified
5/5

2012-12-18

"Ordered two HP P3015DN laserprinters. Very good pricing on this model and product arrived on time as quoted from vendor."

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Verified
5/5

2012-12-17

"My toner cartridges arrived in a timely fashion. The first seems to be working great."

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