"No problems. Great service and quick shipping."

"Quick Shipping. Good experience. Haven't tried the cartridge yet still waiting for mine to give up."

"Lucy in customer service was very helpful. My water filter arrived in a timely manner, was a great price and shipped for free! I would buy from a Matter of Fax again."

"great, great , much better price, great personal service via email, great follow up and guess what the t.v. bulb actuallly WORKED !!!"

"Best Price and fast delivery of the exact product ordered. I would use them again."

"Excellent seller. Will come again."

"I fount "a matter of fax" online in a google search, They had the lowest price for the bulb i needed for my T.V. a day or two after i purchased the product. A representative called me asking to up charge my order, or if he could have permission to. because the light I ordered wasn't available at the time But they did have blah blah blah such and such extra special light bulb for only an additional $85... So I wasn't to happy about that and said send my light or my money back low and behold the light appeared at my door step some few days later. Guess they had it after all.. A couple attempts to get my opinion on their service, was made by customer service after my purchase, so here it is."

"Easy to order. Simple website"

"Worst online shopping experience ever.

I ordered and paid for my product and everything seemed great. I got an email a few hours later saying because of "problems [they] are having in Japan right now." Suspicious enough to raise concern, but since they hosed me on free shipping on checkout I figured if they would offer the free shipping, I would accept the more expensive item replacement they were suggesting(apparently you have to somehow request the free shipping prominently advertised through some secondary checkout screen... bogus).

I also asked for them to send me an updated invoice with all new charges. They didn't, but charged my credit card anyways. I found out because my bank is one top of it and they cancelled the charge.

This company sucks and gives online retailers a bad name."

"Good product, good timely service. Just what I needed. What I do not need is hassles. I got prompt efficient service... in and out and no wasted time... actually time saved and $$ saved... thanks"

"Received just what I wanted. Works great and a great price. Shipped just when I was told it would be."

"order a toner for Brother laser printer. working great."

"Very prompt delivery. Very satisfied with the quality of the toner cartridges."

"I am very frustrated with this company. I placed an order on Oct. 16, 2012 and still have not received the product that I ordered. The site offered free shipping but I was charged 17.30 for shipping. Every time I try to call the line is busy. I don't know how there are so many 5 star ratings written here...there is no way this can be considered normal business."

"Timely delivery. Product was just what I ordered."