"This company has the greatest service! I had ordered an additional battery to take with me on my vacation. The order arrived very quickly, but the package did not contain the correct item. I had only 3 days left before leaving, and one of those was Labor Day, and felt that there was no way I could get my battery in time. Elliott shipped me the correct item by overnight express at his expense ON THE HOLIDAY, so that I would have the battery for my trip! Customer service this great is hard to find. I will be recommending this company to my friends and family, and will definitely be purchasing from them myself as well. Thanks Elliott, you made my day! "
"Completely bait and switch - then bribe you for a better review. They call and call but won't agree to anything until you promise to update your review. That's really a poor business practice.
I ordered a genuine Canon accessory, was called and told that it would be 2-3 weeks, but they had an oem version for the same price - got it and it's crap, and 4 times the price for the exact (they claim its not the same) item on their web site.
They have called to resolve this issue and have promised to do so by sending me a battery to go with the charger. Of course it's an OEM model - I wouldn't expect anything else - nor will I shop here anymore. They call from Anonymous numbers too. Very annoying."
"Great service. My 16 year old daughter made a purchase from this store without reviewing the return policy on the item. As it turned out she didn't need the item so we contacted the company, after a thorough explanation of what happened and some clarification of the return policy they agreed to accept it back without charging a restocking fee. This was excellent. She learned a valuable on-line shopping lesson without losing out on a significant amount of money. She did pay the shipping both ways, which is reasonable and helps her to remember to read the policies. Thanks to David and Michael for their prompt help."
"Great experience with accessorycircut.com I had lots of questions and was very anxious about ordering from an online site, they were very helpful got back to me with answers and very patient QUICK DELIVERY TOO!!! WOULD SHOP HERE AGIAN!!!"
"Was shopping online for a while until I came accross this site - Easy and no-nonsense - I ordered! I paid! It came! - lol - why cant everything be this easy??
Triple AAA+++"
"After reading the reviews I carefully placed my order with accessory circuit. I was very happy to have found that not only did i recieve exactly what i wanted ,but I recieved in extremely fast and have found out that this was a great price.
Two thumbs up Accessory circuit you should be proud in this internet era to have such excellent pricing and service.(very well packed might i add).
Would definately reccomend and purchase from whenever i can.
Thank You,
Joe"
"I ordered a battery charger for an Olympus digital camera and was sent the battery. One call solved the problem and the correct item was on the way. Their customer service was polite and courteous. I will purchase from them again and would recommend them to others."
"Bait and switch!!!
Great price….So I order, then later that day I get an email stating that there is an issue with my order….and that I should call, they then apologize for the mix up but this particular charger is on national backorder and that they have an even Better charger that comes with an extra battery and is made by the same company that makes the canon charger…blah blah blah…..i say no and please credit my account…."
"Bait and switch - STAY AWAY!!!!
Ordered Pentax flash. Next day got a call that it is on backorder for 5-8 weeks. The salesperson also tried to sell something "better" than the flash I ordered. Ended up canceling the order.
Since I can not reply to their reply:
Europe? I am in US. It is all lies. Got another call. The guy said I did not hear it right the first time - not 5-8 weeks but 5-8 days backorder. LOL. Do not buy from this merchant! Good old bait and switch tactics."
"After initially being told that the product I ordered was unavailable, the problem was resolved and I now expect to receive it in the near future"
"I was a little bit skeptical when I read one of the negative reviews, but I was very satisfied with the service. I received the items I ordered as promised and they were extremely helpful on the telephone and very knowledgeable about the products. I think some people just enjoy saying negative things about companies. I would definitely order from them again! Their prices are very competitive and their service was excellent. "
"i want to thank accessory circut for getting me my battery and charger shipped same day as i ordered it,i needed it badly for a family vacation
and got to me when they said it would.will shop with you again. thanks so much"
"I am so impressed with the excellent customer service I received from this company. I needed a rush battery for my camera for vacation and the representative I spoke to was so helpful. I was worried that I would not receive it in time for my trip but fortunately it was delivered as promised and at an excellent price. They also answered other questions I had - so nice to talk to people that are polite and helpful and would highly recommend this site."
"I have to give them credit for correcting a miscommunication."
"What a great site! I got to speak to a human being for a change and got great advice and direction on purchasing a charger for my Canon camera. My husband and I rented a summer bungalow by the lake for the month of August and I was all geared up to take pictures of the wildlife, boating, and especially the cicadas. I forgot my charger in the city. The very helpful customer service gentleman found me the right charger at a great price and shipped it the same day to my temporary home. Shop this site for guaranteed personalized service!!"