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Verified
5/5

2003-12-06

"Very, very fast! Got my order in less than 48 hours.I order wednesday December 3rd by 18:20 and received it Friday December 5th @ 10:30 A.M.!!! All this with free shipping!! Keep up the good work!!"

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Verified
5/5

2003-12-05

"I am amazed. I orderd a twin pack of Kingston HyperX PC3200 DDR (2x512 MB). They had one of the lowest prices, and the lowest of anyone with a good rating on ResellerRatings. My order was placed at about 11:30 pm on Wed., Nov. 26 (the day before Thanksgiving), so I was very surprised to see that it shipped at noon on Nov. 28. Do these people take vacations? Arived without incident on Dec. 3, well-packaged. I will definitely order from them again."

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Verified
5/5

2003-11-25

"Order online was so easy. This is the best online purchase I ever made. Shipped the same day after order and free shipping for 2nd day delivery! Awesome! Fast and cheap. Will shop again!"

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Verified
5/5

2003-11-24

"Flawless purchasing, shipping and followup. No support required.
"

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Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
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N/A
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Verified
5/5

2003-11-22

"I normaly wouldn't order from a company with this few of reviews, but I have to say I'm glad I did. Shipping/proccessing was flawless and blazing fast, product was shipped the sameday. The memory was packed well enough to survive a nuclear explosion, which was awesome. And their price was excellent. The only issue I had, which was more of an annoyance then anything else was they didn't actually bill me until nearly a week after I recieved the product. Which didn't stop me from giving them all 10's! Hopefully other people will read this and order from this company they are an excellent reseller."

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Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
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Verified
5/5

2003-11-14

"Bought a dvd burner and software from accupc, price was great for both items and shipping was fast at a far rate. Would buy from them again."

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Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
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Ability to determine if a product was in-stock real time
Ease of ordering online
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Verified
5/5

2003-11-13

"Ordered a keyboard from them and it arrived in three days. Very smooth ordering process. Great prices and super-fast shipping."

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Verified
5/5

2003-11-08

"First online purchase ever. Went very well, website was easy to find what I needed, Delivery was ahead of schedule, always a plus. NEC 1300A was well packaged, took it out, installed, works like a charm. Will definately shop here again. Liked the order tracking feature. Great job all around."

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Verified
5/5

2003-11-07

"I ordered a PowerColor Radeon 9600 Pro 256MB RAM on a Saturday, as they had one of the lowest prices on pricewatch.com and had the best ratings both on Bizrate and Resellerratings.com of the vendors I was considering. My order was processed and shipped on Monday (since I ordered on a weekend) and arrived the same Thursday (with 5-day Fedex shipping). Couldn't have asked for a better transaction - the item was well-packed and exactly what they said it would be. The card installed flawlessly and achieves the performance I expected.

Since I normally order from Newegg (they discontinued the card I wanted, though), I was a little hesitant, but Accupc met my expectations. As a comparison, I ordered a new sound card the same Saturday from Newegg, and it arrived the same Thursday. Thus, Accupc's shipping and product quality, at least in my case, was comparable to that of Newegg. I'll consider Accupc again when deciding to upgrade in the future
"

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Is consumer focused
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
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Verified
1/5

2003-10-31

"I am very disatisfied with this company. I went with this company based on this place and Pricegrabber.com and the high ratings listed. I ordered an MSI KT6 Delta FIS2R from accupc. Shipping time was great. However...the mainboard was shipped without half of the included extras. I contact accupc requesting them to fix the problem. They email me telling me what I got in my package is all thats supposed to come with it.

I send them this link in a reply:

http://www.msicomputer.com/product/detail_spec/product_detail.asp?model=KT6_Delta-FIS2R

Clearly, this link shows the following is supposed to come with this board:

1 x D-Bracket
1 x S-Bracket
2 x SATA Data Cables
1 x Molex - SATA Power Cable
1 x Red Rounded ATA133 IDE Cable

MSI Taiwan website also states the same but also mentions a Bonus CD which I also never received.

http://www.msi.com.tw/program/products/mainboard/mbd/pro_mbd_detail.php?UID=474

accupc claims those things are optional and do not come with the FIS2R as standard. Also, during my email contacts with them, one email claims it does come with an S-Bracket but not a D-Bracket. Yet another email claims it comes with a D-Bracket and not an S-Bracket. I received neither! I got a firewire bracket, a standard ATA Ide Cable, and a Floppy cable. Thats it! And they insist that all it comes with is a D-Bracket, the IDE/Floppy cable, 2 SATA Data cables, manuals/cds, etc...

Never again will I buy from this company and I will be contacting MSI by phone this coming monday to let them know whats going on and to get what I should have gotten.
"

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Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
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N/A
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
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Resolving problems
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Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
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3/5

2003-10-31

"I already emailed them about the issue. I will repeat it here.

The Order Tracking Status does not provide the FedEx/UPS tracking code for further tracking of the shipment.
"

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5/5

2003-10-31

"My order was placed online at noon on a Wednesday. I used Fedex overnight for my delivery and received it by 2:00PM the following day. I live in Illinois and they shipped it from California. Lightning fast order processing and shipment was perfect. I am very pleased with AccuPC and will definitely do business again with them."

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Verified
5/5

2003-10-30

"great reseller, very professional. Highly recommneded"

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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
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Ease of ordering online
Ease of checking order status
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Verified
1/5

2003-10-22

"I don't know how these people got such a high rating---for this reason. I already had 512 MB of Corsair 2700 333 Mhz. on hand. I wanted to go to Dual DDR memory---I gave the sales man the numbers off of my own memory! The salesman stated that if I purchased one more Corsair CMX512-2700C2PT 333mhz, that I would match the other memory. I've never done double DDR before so I ordered the one 512mb stick. Now another salesman 10/21/03 today told me I must purchase them in matched pairs. I told this salesman that I was told differently by a previous salesman. He stated that I was out of the time zone of return, which I agreed was true. He evaded the point that I was told differently on 9/16/03 when I made the purchase and deviated away from what I was trying to get across to him. I don't care if AccuPC gets a 10.00 rating---I will not be the one to put them there. I'm very frustrated and dissatisfied!!!"

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N/A
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
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Verified
5/5

2003-10-15

"I bought a sandisk 256 mb secure digital card for $67 (including shipping). It only registers 241 mb but i dont care, its more than enough for me. (I dont think thats a problem with accupc though)I will shop there again. Excellent experience."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Speed of web site
Web site being easy to use
Web site reliability