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Verified
5/5

2003-12-11

"My order was filled and shipped immediately. Parts were received within 4 days of placing order! I've been in the IT field for 25 years and dealt with many vendors. I would recommend ACCUPC without hesitation.

Wyatt Cornwall
Network Specialist
Kingman, AZ
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Speed of web site
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Verified
5/5

2003-12-11

"What a fantastic company!!! I'm a first time customer and believe me, I'll definately be back.
I purchased a pioneer DVD recorder. Ordered it on Wed. night and presto!! Friday it was on my doorstep for only $4.00 shipping. Bravo! AccuPC.
This one's a keeper.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2003-12-11

"Ordered two floppy disks on Friday night. It arrived Monday afternoon in brown box, with wrappers and bubble wrap and popcorn. Very impressed with shipping and items. Will do business with them again definitely. Prices are competitive with most others for some items. Overall good shopping experience."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach

Verified
5/5

2003-12-11

"This was my first order with AccuPC. I ordered an Intel P4 CPU, Kingston RAM, Asus motherboard, SATA harddrive, CD-ROM drive, and Windows-XP Professional. The order was received quickly in New Jersey and the packing was first rate. Their prices are very competitive and shipping was very reasonable. I would order again in an instant. I highly recommend this company!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2003-12-10

"I was looking for an AMD XP 2500+. AccuPC had the cheapest price on it. I checked ResellerRatings and knew I would have no worries with this company. It was my first order with AccuPC and my experience with them went well. They provided a tracking number and the item arrived quickly. Thanks."

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Likelihood of customer recommendations
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Verified
5/5

2003-12-10

"I ordered a 1G Microdrive Compact Flash card. I had it sitting on my doorstep in five days and saved $50. A real good shopping experience."

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Verified
5/5

2003-12-10

"Package was promptly shipped and came well packed."

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Verified
5/5

2003-12-10

"Great service and good prices. I ordered online and received my package a few days later. Thanks"

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Verified
5/5

2003-12-10

"They were quite competent. Their service was exemplary and I can be considered a satisfied customer."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2003-12-09

"A long time computer user but first time builder, I recently decided that building a PC would be cheaper than buying one. After deciding upon my needs and the suitable components I set about finding the best prices. I used pricewatch to do so, and it turned out that AccuPC came up on that list for the majority of my parts.

After all was said and done I ordered parts from 5 different online vendors - Newegg, AccuPC, USDepot, Allstarshop, and XtremeGear.

I have to say that I found AccuPC on a par with the much touted Newegg, the others just falling behind, and USdepot being the worst of the five.

I haven't had to make any returns yet, so can't comment on that aspect of their service, but they were friendly and helpful the whole way along and in tracking my packages.

I would certainly have no problems ordering from them again, and in fact, if I need to, they will be on the top of my list. Buying and putting together my own PC has been a challenge and a little stressful at times - not least some potential RAM incompatability issues I may have to face. If these turn out to be a real issue, I'm at least taking consolation in that I bought the RAM from AccuPC and if I have to change it, I trust they'll make it as painless as possible.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2003-12-09

"Very happy with the company although i didn't get a tracking number. the system said to check back on a certain day after 7:30, but my monitor was on my doorstep at 4:30. I guess that's okay since i received the monitor far before i expected it. zero dead pixels on my lcd. Would probably do business with them again."

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Overall quality of the company
Pricing of products and services
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Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-12-09

"Excellent price with free fedex shipping and no tax. Ordered on the 2nd, and received the DVD writer on the 4th of Dec. Could not be happier so far, assuming the writer works ok, since I am still waiting to receive the blank disks from another vendor. AccuPC stayed on top of everything from beginning to end. Thanks."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
N/A
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2003-12-08

"Excellent company. Easy to use website; order shipped same day and tracking info was promptly emailed. received package 2 working days after placement with free shipping. This, after getting the runaround from another online merchant on the came item. Very satisfied and have placed a second order today for a different item."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is consumer focused
Is easy to do business with
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Is trustworthy
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Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-12-07

"Ordered DVD Drive...product arrived well packaged
and in time. Charged my card exactly what they'd said they would. No "Address Verification" phone
calls, no sales pitches... whole process was
painless. Would definitely shop here again...
"

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Overall product shipping and delivery process

1/5

2003-12-06

"AccuPC will not ship to any address not on file with your credit card company. This means no shipping to friends, family, or alternate shipping addresses. In fact, AccuPC immediately cancels your order if your SHIPPING, not billing, address doesn't match what is on file with your credit card company. This is simply a major pain, since you go to all the trouble to order, only to get your order cancelled. My credit card company doesn't even allow you to register multiple addresses on your card, so their solution to add the address to your credit card is absurd. The main ecommerce websites all allow you to ship to multiple addresses, in fact they encourage it for gift giving, etc."

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Overall product shipping and delivery process