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Product & services pricing
4.12/5
Chance of future purchase:
4.67/5
Shipping & packaging:
4.68/5
Customer service:
4.84/5
Return/Replacement policy:
4.76/5

Verified
5/5

2022-09-02

Great customer service!

"Upon further inspection of my file I realized I needed to change something after I had already submitted approval. Luckily it was less than a day since I approved it and customer service was attentive, giving enough time to make the change before production. I really appreciated that rare opportunity to make a change to the artwork at that point in the process."

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Verified
5/5

2022-08-30

Excellent Service!

"The team at Ace did a great job to help me select the right product, provide a timely quote and responses but also followed up during the process. I ordered the product, received QA pictures two days later and it was shipped immediately after approval. Much faster than I expected. I will definitely use them for all of my future needs. A special thank you to Rachel who assisted me during the ordering process. Thank you!"

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Verified
5/5

2022-08-26

Professional, great communication, super fast response time.

"This company is easy to work with. Communicating my needs was simple and seamless. Highly recommend."

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Verified
5/5

2022-08-26

Very patient

"I’ve been planning and designing my first display for about a year. They were patient and helpful as I learned the process and while the details of my content continued to shift. When I did pull the plug, they turned it around quickly and even contacted me to confirm they understood my timeline. The chat feature when uploading was a little frustrating as I never received answers to my issues until I emailed instead of chatting. "

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Verified
5/5

2022-08-26

Great service, great quality.

"Excellent customer service, delivery time, and quality."

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Verified
3/5

2022-08-24

Not the same as photos

"The item didn't include everything that was in the photos."

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Verified
5/5

2022-08-24

Shark Premium Retractable Banner Stand - Full Height

"Every question myself and my Director had were answered quickly. LOVE the lifetime warranty on the hardware for this particular item. The designer was super helpful and patient as well. Would 10/10 recommend and purchase from them again.
*I would love to see some LED lighting options for the banner stands in the future.
"

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Verified
5/5

2022-08-23

I have been ordering Banner from Ace for years

"I have been ordering Banner from Ace for years and they always come out great!

Thanks

AL
"

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Verified
5/5

2022-08-23

Awesome customer service!!!

"Awesome customer service!!!"

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Verified
5/5

2022-08-22

Awesome Customer Service

"Great quality products, and if there's a problem they work with you to make it better. "

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Verified
3/5

2022-08-13

I ordered the wrong pole

"Ordered wrong stand pole need the correct one/longer pole"

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Verified
5/5

2022-08-12

Excellent

"Everything was awesome. The display was received on time and looked great. I could not figure out how to put one item together onsite at the expo and the receptionist texted me a link to a How To video."

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Verified
5/5

2022-08-09

Y'all always do a great job

"Thanks for continual great customer experience and doing a great job being responsive and helpful. Hope y'all have a great week!"


Verified
5/5

2022-08-09

Prompt service and excellent quality

"Can always rely on Ace Exhibits! They always get my orders to me in a timely manner and in time for the event our business is attending and the quality is always excellent. "

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Verified
5/5

2022-08-07

Service was super.

"Communication was very clear with transparency Service was excellent with regular updates.
It was easy to reach out for Customer service. I’d highly recommend this company.
"

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