"The team at ACE has been courteous and professional in their service delivery. They have been communicative throughout every stage of the sales process. It's been a pleasure working with them."

"Kristen Ala was like having a true friend on the other end of the line, pulling and making sure my order was taken care of, my questions were answered, my worries were put to rest and my anxiety levels were eased. She was with me every step of the way and made my booth and my order every bit her concern as it was mine. The guys in graphics also did a lot to get back to me, answer my questions, make me feel okay about my order and gave me honest opinions about the quality of my graphics. I haven't seen the finished pieces, but I can't say enough about my experience. I was in a major jam and time crunch, Ace Exhibits gave me a solution and they got it done quickly and out the door - it's already arrived at the tradeshow and now I can relax. What almost turned out to be a "firable" situation, turned me back into a hero for my society and our meeting. I came through at the 11th hour and it would not have been possible without Ace Exhibits and specifically - Kristen Ala. And no, she's not paying me to write this about her! Haha, I am truly a happy customer. I also like how you get a proof almost instantly and can check your order and resubmit it over and over and over until you are happy. Even then, if you approve it and change your mind, just call and they will cancel it manually. Great experience so far, I can't wait to see it in person. :) "

"Order was processed within stated timeline and quality was as expected "

"I had a problem with the graphic design (we used the wrong template) and they went to bat and got everything straightened out for me. Throughout the process their representative kept me updated with what was happening. It has been many years since I have experienced this level of customer service. Well done!"

"Overall great experience from start to finish! I needed a very last minute project wrapped up and the team was responsive and helped get it done, not only on time but it arrived 1 day earlier than anticipated. "

"Highly Recommend! The customer service is the most excellent! They helped me every step of the way to get my order correct and on time."

"From the ease of finding what we need on the website, to the quantity discount pricing, to the great customer service we received from Branden Ivy, to the high quality end product, we couldn't be more pleased! Keep up the fantastic work!"

"After talking to a few unhelpful employees who really didn't seem to know what they were doing, I was impressed by the Rachel's ability to help out in a stressful and last minute project. My client asked me to design a booth for them the night before it needed to be sent out, and Rachel worked with me to get it done.

While it was awesome to have the project completed so quickly, the products that arrived were the damaged in shipping because they were not packed correctly and the colors were drastically off from what I sent. I felt that it was probably due to the rushed nature of the timeline and we still had a booth we could use at the convention a few days later.

Unfortunately, the color shift was not a one time thing. I decided to use them again because I liked the original experience and ran into the same issues. Talking to anyone at the company except Rachel seems to be pointless, and final products again had color issues and arrived damaged. The frame of one $4000 hanging sign we bought was so battered that I thought it had been used in multiple conventions before it was sent to us.

I really want to like this AceExhibits as I think they offer some nice products, but if I can't expect color-accurate prints and to receive undamaged signs, I do not see how I can bring client's projects to them in the future."

"This was the first time our business needed a backdrop for a conference exhibit booth. There are a lot of businesses out there claiming to offer solutions, but not all are created equal! We narrowed our focus to US-based companies with expertise and history in the space. Ace Exhibits fit the bill 100%. From the start, their information was better and more complete, including access to artwork templates and production instructions. When we contacted them they were very responsive and the sales person quickly made expert recommendations on the best product/solution for our needs and also made getting started with an order extremely easy. From there, it was smooth sailing, using their web-based portal to manage artwork revisions through approval to production to shipping. Everything went smoothly and as advertised."

"Needed to reorder some panels for a pop-up display purchased from Ace a LONG time ago. It wasn't showing in my order history, but Branden (Account Manager) was able to figure out what I had using some photos I sent to him. Within an hour or so, he sent a complete order quote. All I had to do was click a button (no searching for the SKU, ordering, etc.). Super-easy. Had the panels ordered and proofs approved the same day. They are scheduled to arrive tomorrow, almost two days before I need them. Thanks so much for the excellent service and congratulations to Ace Exhibits on their escape from California to the business-friendly State of Texas!"

"We had forgotten how to do real events during these past few years - but now they are back and suddenly great banners and booths have to quickly arrive at the right places! Ace to the rescue. Pleased to see that Ace's traditional focus on quality and customer service remains excellent. Thanks for the shipments this week."

"The first time I ordered through Ace Exhibits (5 years ago), the banners were immaculate. This time we ordered 12 Shark Retractable Banner Stands, I found the cloth was rolled onto itself in several cases and creased badly, and the sides were crumpled. The silver stands were scratched, and the resolution of the images not as crisp. Still workable, but not as great as before.

The customer service was perfect and couldn't be better. The upload process was clunky and annoying.

We only had a couple of days to examine everything, but since it was drop-shipped to my next seminar location, I wasn't able to examine them till after a week later."

"Absolutely A+ experience from start to finish. The website is well laid out and easy to navigate, with plenty of clear options and price calculations so it's easy to make a decision on what to order. Customer service reached out after I placed my order to make sure they had enough time to fulfill before the show, and when I needed to clarify a design question I was able to talk to a graphic designer on the phone for an immediate answer. Not to mention the photos of my final printed product ready to be shipped to me was a great surprise."

"I have worked with Ace Exhibits for years and they have never let me down. Sales associate Brandon Ivey worked with me to ensure my large order of 16 banners made it on time and were accurate. "

"Great customer service, they are quick to respond."