"I spent a fair amount of time price-shopping on the Web for a Nikon 3100, trying to figure the best deal that included a good set of optional accessorites. Ace Photo & Digital won out; some other sites had better prices on the 3100 itself, but when I calculated the cost and quality of the accessories, Ace was clearly the winner. Also, needed a fast turnaround, as it was for a graduation gift. Ordered on Sunday, rec'd it on Thurs. All is well."
"I was very pleased by the prompt delivery of my Sony V1 digital camera. I called one day and asked if it could be at my house by the next day and it was. The camera was very hard to find in other stores but Ace had them in stock. After ordering, I called my salesperson and asked more questions that I had neglected to ask about the product and he looked up the information and was very nice about answering all my questions. I would buy from this store again. Service was great!"
"I'm a media consultant that recently ordered a higher-end photo printer from Ace Photo & Digital's Online Store. The sales person was informative and the customer service staff pleasant and helpful. My impression of Ace is that they are professional and personable. I'm now enjoying my new printer and definately recommend purchasing from Ace."
"I have divided opinions about this merchant.
Upon my first order attempt everything was fine and I got a confirmation of my order to print and I thought my camera (Minolta Dimage Xi) was on its way. When checking my email a few days later I had an email from Acephotodigital requesting me to provide copies of my driver's license and front and back of my visa card used for the purchase. This is a routine I've only had to go through once before from years of online shopping and I found it annoying since most other merchants simply confirm with my bank that everything is ok.
After supplying this information I got the camera after a while but my package included something I hadn't ordered, an extra battery. First I thought it was included with the camera but then I saw I had been charged for it, which I, needless to say, definitely do not appreciate. This isn't that big of a deal though since it only cost $30 and might come in handy sometime but I dont like being charged for something I haven't ordered.
On the positive side I found this merchant to offer the best available price on the camera from what I gathered from different shopping portals.
All in all I recommend this merchant."
"Perfect performance. The right stuff. On time.
Thanks."
"Excellent service, product was shipped the day after order was placed and received the next day. Avery smooth transaction at a good price. Would do business again"
"I purchased a digital camera and was very pleased. Very easy ordering and very fast shipping out. I went back to buy the accesories from them."
"I found dealing with Ace Photo very satisfactory. I will without a doubt purchase from Ace again. Everyone I talked to was friendly and helpful. A great experience."
"Entire shopping experience was pleasant. Shipping was very timely and was thoroughly appreciated."
"Purchased a NIKON 5700 with power base telephoto wide angle and adaptor.
They were the only company whose listed price did not subtract the $100 NIKON rebate. Shipped it next day express for $70. I recieved the complete package less than 24 hours after ordering. I have no complaints and would use them again."
"I purchased the Canon EOS 10D from them for $1499. It was certainly the lowest price on the net for that camera. I called Max at extension 827 who told me they had it in stock and were able to ship it same day (they did). He asked "Do you need " regarding various accessories and didn't push me purchasing the most expensive accessories or even every last accessory as dbuys.com did with my video camera. I was already going to purchase the accessories so it wasn't an intrusion. It was no more a sales pitch than Best Buy or Wolf Camera. The camera arrived 2 days later, new, NOT gray market, with accessories. I had to return a firewire card reader which took 2 emails (quick replies) and had to reorder a different compactflash card as the one I ordered was apparently backordered. I was surprised they had the camera but not the 1GB 32x compactflash which I got at the local Wolf Camera. My only real complaint is the shipping and handling. $169.99 for 2nd Day UPS on a 10 pound package. UPS.com estimated around $30. I know they have to make their money up somewhere so this must be part of it and my shipment certainly needed insurance. Anyway, I have to think they are getting me on shipping. UPS Ground is considerably less expensive. Overall I would rank them highly and would use them again, especially on high ticket items.
Addendum: After posting this review, the company refunded me $70 on shipping."
"Excellent service, all in time, very reasonable prices."
"Easy to use website, good prices and timely delivery!"
"Fantastic price & shipping. It arrived much sooner than expected. The best service around!
In requesting a comment the seller could have included the sale date & invoice number to make it easier to respond."
"Ordered Olympus 5050 and P-400 printer with no problems. Both items delivered within 2 days. Highly recommend."