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Verified
5/5

2003-12-07

"Excellent service all the way around: price, service and shipping. The scanner arrived on the scheduled delivery day."

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Verified
5/5

2003-12-06

"Transaction was processed without a problem. Responsiveness was great -- received product within six days of order. Everything was as advertised. Pleasure to do business with Ace."

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Verified
5/5

2003-12-06

"Placing my order was very easy. They informed me by e-mail about my order and tracking number. Package arrived on time and in good condition. I ordered a camera with a couple accessories and they were well protected in the box. I had no complaints about the product or company. I will order from them again."

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Overall quality of the company
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Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Speed of web site
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Web site being easy to use

Verified
4/5

2003-12-05

"Good Service, good price for the new kyocera SL300R. Shipping was slightly delayed because of the Thanks Giving holidays. I think I shouldn't have been charged for a 2 Day shipment if it was going to take 4-5 days. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2003-12-03

"This was my first experience with Ace Photo and I was very pleased with the whole transaction. My wife's birthday present (Casio Exilim digi camera and SD memory card) arrived on time and as expected she was pleasantly surprised.

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Overall quality of the company
Pricing of products and services
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Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-12-02

"My order was processed quickly, shipped for free and arrived three days after placing the order. This was my first purchase from ace photo but it will not be my last. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2003-11-30

"I was looking for the best price for my Fuji Finepix cameras, and Ace Photo Digital was very low compared to other places. Since they are Christmas gifts, I haven't used them, but I'm sure they are fine. The order was delivered when promised. All in all, I am very happy with my shopping experience."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2003-11-30

"Exactly what I wanted at a fair price and delivered right on time! I'll be back for more."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2003-11-30

"Easy & quick transaction. I bought a Canon digital camera and it arrived just as described. I recommend this seller."

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Is committed to quality products and services
Is easy to do business with
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Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-11-29

"I was a little leery about purchasing my Canon Elura 50 from one of those Brooklyn-based camera stores, but I chose Ace Photo & Digital because of their high rating. I received my camera and accessories as promised and in perfect working order and at a great price. I have no regrets about selecting Ace and would recommend them to anyone. The only minor issue I experienced was that I had no idea if my online order had been received until I received a shipping confirmation two days after I ordered. It would be nice to receive an e-mail order confirmation and a way to check the progress of orders on their web site."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2003-11-29

"This was a very smooth and business like purchase. There was no bait and switch, no arm twisting to buy things I did not order, and the item (a Minolta Z1 digital camera) was in stock and shipped promptly. It was packaged properly for its cross country trip and arrived on time. Best of all the price was the lowest of all the top rated sellers I researched. Should the need arise I will definately purchase from this seller again. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2003-11-29

"After researching hours for the best price on aCanon Optura 10 Camcorder, I found the best deal was through Ace Photo Digital. I placed the order and the camcorder was delivered as promised 4 days later fully intact and functional. I would purchase again through this company."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-11-27

"The price was comparable with other sites. I chose Ace Photo over the rest due to it's high rating. Ace Photo delivered my Canon A80 and accessories without a flaw and faster than I had expected. If you're looking for a camera, I would highly recommend Ace Photo."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-11-27

"It was a great experience. Product delivered in 2 days. Product was received as expected."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
N/A
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2003-11-26

"Easy. Pick the item(s), click, pay, and in a few days, the delivery is made. I've ordered twice from Ace Photo & Digital and will do it again in a heartbeat. The prices are right and the service is excellent."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Overall web site
Web site reliability
Speed of web site
Web site being easy to use