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5/5

2003-07-25

"I ordered a flash for my SLR camera, the price was lowest I could find, the delivery was within a couple of days, and the packaging was excellent. No complaints, I would buy from this company again."

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5/5

2003-07-22

"I bought the Panasonic Lumix 3 megapixel camera. My experience with Ace Photo was excellent. They were very prompt, updated me on my order status via email, and most importantly--I received the product and it's working fine.

Their prices were definitely the best I could find after hours of searching the net. Highly recommended.
"

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5/5

2003-07-21

"Great to do business with! Purchase a Nikon D100 body. Arrived the next day. Great price!"

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5/5

2003-07-18

"I purchased a Canon EOS-10D and Canon 28-200 lens from Ace Photo & Digital Store. I received the merchandise as promised. I will not hesitate to purchase from Ace again."

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Overall quality of the company
Pricing of products and services
Value the company offers
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Overall product shipping and delivery process

5/5

2003-07-09

"The price at Ace Photo was one of the best I could find after researching many companies. The shipping price was competitive with many of those companies also. I was very impressed with the delivery time, 6 days to the door. The Fine Pix 3800 camera and accessories were in stock, not like a few other companies I tried to order from. I would not hesitate to place another order with Ace Photo in the future."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
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Ease of ordering online
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Ease of checking order status
Overall customer service
Customer service resolving problems
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Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-07-09

"Good price, quick delivery, would definitely do business withthis company again"

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N/A
Is easy to do business with
Is trustworthy
N/A
Is consumer focused
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-07-07

"I did a search on Google and found Ace. I am a first time purchaser and I was very satisfied with the price and service."

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Pricing of products and services
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Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-07-04

"Ace Photo Digital had exactly what I wanted (a Minolta DiMage Xt) at a great price - even better than the prices I was seeing on Ebay - and with a fair price on shipping. It arrived at my house before I even bothered to check the shipping status! Quick service and good prices are what I look for in an online reatiler, and Ace fit the bill! - Thanks! "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-07-03

"Very satisfied with this company. They have the best price in the market, and they delivered as promised. I was leaving for vacation in four days and I had to have my Minolta XT right away. I paid for 2nd day Air and I did get it on 2nd day. Would do business with this company without second thought. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-07-02

"This is the second Nikon digital camera we bought from the store. When we received the first one, we thought we had a problem w/ the camera and decided to take it back to the store even though we purchased it online. They had no problem with it, and we spoke with a very helpful sales person. It turned out that there was no problem with the camera, that's the way they are made! We were very happy with the service we purchased another one online! They do have one of the best prices online!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being trustworthy
Making decisions on their own
Being easy to reach
Being knowledgeable
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-06-27

"I highly recommend this company based on my own experience with them. Very easy to order items and an immediate follow-up email regarding their receipt of the order. I recieved my order much sooner than expected and was extremely pleased with their low shipping costs, apparently they do not view shipping as another source of income as I believe may be the case with other on-line stores. I will definitely do more business with them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-06-24

"No problems. Received shipment sooner than I expected. Prices are among the lowest out there."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-06-22

"Excellent service. Best prices on the net. I bought a new flash for the same price that some ebay sellers were selling used flashes."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-06-21

"Great experience. Delivered on time and product seems to be New (haven't used yet). I would do business again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-06-14

"I purchased a Pentax Binnocular/Digital camera, after shopping around, you had the lowest price, fast 3 day shipping and the camera works very well. Cannot take pictures of people closer than 25 feet, just get head shots. That is to be expected. I have no problems with this company and when I am in the market fot another item I will check Ace Photo first."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site reliability
Speed of web site
Web site being easy to use