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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
1.25/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2019-12-06

Lumix fz2500

"Quality product, lightly used. Shipped in original box with instructions, battery with charger, and lens cap with lens shade. Almost no signs of wear. Super happy. Prompt shipping."

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Verified
5/5

2019-12-05

Satisfied!!!

"Experience with Adorama I can’t complain, packages arrived within a day or two, flexible payment plans and customer service been good to me"


Verified
5/5

2019-12-04

All good

"Best price. Delivery on time. No problems."

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Verified
5/5

2019-12-04

Fast and at great prices!

"From researching item reviews, specifics, finding useful accessories, to ease of purchasing online - everything was easy to do! You delivered orders quickly and well packed. When 1 product had an issue days before a holiday photo shoot, they had a replacement to me with time to spare!
And the early Black Friday deals were AWESOME!
"


Verified
5/5

2019-12-04

Terrific performance

"I've had nothing but very good experiences with Adorama. The selection of products along with competitive pricing keeps me returning as a customer. I love the "kits" they include with many of the purchases I make. Things like the cleaning kits, lenses wraps etc really come in handy. I think this helps set Adorama apart from other sellers. The VIP360 service is great also. I know if I order a product, I can be guaranteed to receive in at most two days. That pretty darn good service. Additionally, on one of the major photography forums/review sites on the internet, a contributing member is also affiliated with Adorama. I've seen her respond countless times to members of the forums to try and help them with whatever they need. Items that I've purchased from Adorama have been sent well packaged without any issues. If you purchase something new, you can be assured it will be new and not a repackaged item that was sent back to the store for whatever reason. I recently experienced receiving something that I purchased new from another well known company, however when I received it, it was obvious that it was a return. The only reason I didn't purchase it from Adorama was because I had been given a store credit. Otherwise, I would have just purchased from Adorama. I actually just had to return a defective lens to Adorama within a couple days of receiving it. It was clear that the item was brand new from the manufacturer. The lens had its customary shrink wrap around it from the manufacturer. This defect has nothing to do with Adorama. I asked for a refund on the product and we'll see how fast their turn around time is on the refund. I will add another review on their return service as soon as I receive the refund."

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Verified
3/5

2019-12-04

Good but not great.

"Ordered $10,000 in equipment but despite both items being in stock, one shipped a day later and it therefore took three days to get to me when I paid a lot for next-day shipping. Not good when you're paying that much for pro equipment that's needed in a hurry!"

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Verified
5/5

2019-12-04

Adorama delivers

"When I need serious gear, I use Adorama. These guys deliver, and customer service is great as always."

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Verified
5/5

2019-12-03

Excellent and fast

"Very fast with product delivery. "

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Verified
5/5

2019-12-03

Great deal

"Used stuff can be scary, but not here. A beautiful lens and filter will save my trip to the Galapagos. Rated E, the lens truely is in excellent condition."

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Verified
5/5

2019-12-03

Happy in Chicago

"For the first time in 30 years, I'm excited about photography equipment. Flashpoint gear is lightweight, has a high quality battery system, ease of use and reliable connectivity. That combined with VIP360, makes it an EXCELLENT COMBINATION!
"


Verified
5/5

2019-12-02

Responsive

"Needed help correcting a shipping mistake. Adorama fixed the problem correctly and kept me informed. Good Job."

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Verified
5/5

2019-12-02

Great Customer Care

"Adorama took care of me twice. First, there was a drop in price for items I purchased and Adorama refunded the difference. Second, my package was delivered damaged (just the package itself not the item) and Adorama sent me a small refund to compensate for my troubles. It was the carriers fault and not Adorama's directly but they still provided great customer service! "

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Verified
5/5

2019-12-02

Adorama is great

"Title says it all, they are a great vendor. "


Verified
4/5

2019-12-01

Great site but need to be able to select more than only 15 items at the top of the search page.

"Great retailer, good website but a glaring issue for me is to be able to select more than only 15 items at the top of the initial search page."


Verified
3/5

2019-11-30

Delivery went fine BUT

"Once I unpacked it and set it up, I thought I had a problem, so I called Adorama. It is a New York company who operates like all of its customers are in New York. Customer Service hours are set up for New York. Adorama sells 24 hours a day but has Customer Service hours like a storefront, only Daytime hours for the times New Yorkers are usually needing service. Fortunately, I did not have a problem, but I do not think I will buy anything of significance from Adorama again due to this shortsighted Customer Service problem."

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