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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
1.25/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
2/5

2019-12-15

below average

"Can't get much information from Adorama"

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Verified
4/5

2019-12-14

Good service, UPS delivery experience let Adorama down

"Selecting and ordering the lens was easy, and the checkout process straightforward. Subsequent order updates were timely and useful, however UPS really messed up with the delivery - claiming 'Delivery attempted' only to subsequently change the status to 'In Transit'. Contacted Adorama Customer Service who were attentive and attempted to resolve the delivery issue, but were constrained by what UPS would do. Eventually the package arrived, but this is why I'm only providing a 4-star rating. "

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Verified
5/5

2019-12-13

Great Seller

"I'm a professional photographer who likes buying from Adorama. The service is great and they have good prices. I usually get free shipping which makes the deals that much greater. Adorama stocks the items i need and i like the two day shipping."

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Verified
2/5

2019-12-12

Purchased item not available as advertised

"I selected an item to purchase that was listed as in stock, once purchased I was informed that the item was on back order. Very disappointing "

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Verified
5/5

2019-12-11

Ordered and never worried

"I needed a light stand and a heavier light stand pole and I ordered it the day before Thanksgiving weekend.
With the holiday and rush, I didn't expect to hear about a delivery until the following week. To my total surprise, my order was confirmed, pulled the very next day and shipped within two working days. This was
amid the Thanksgiving black Friday sales and surely horrendous traffic in the store.
I have always been delighted with the Adorama retail service however this was excellent customer service
despite holiday rush.
"


Verified
5/5

2019-12-11

Great choice of high quality photography gear for competitive price

"I am almost happy with Adorama - the products they sell are of high quality and they have a huge selection.

I wish their support was better, though. While it is relatively easy to reach support reps, unfortunately it is not always easy to get help. This is not my first experience with it - the first was 2 or 3 years ago and I stopped buying from them since. Now I kinda forgot about it and was hoping for the best.

Amazon has spoiled us, sorry.
"

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Verified
5/5

2019-12-11

Outstanding product and service

"Good in all respects and all stages of the purchase. Excellent source for cameras and trustworthy."

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Verified
5/5

2019-12-10

Best buying experience and fast delivery!

"One of the best if not the best online store for camera equipment and gear. All that you need at one place and at the best price ever!
Thank you Adorama,
"

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Verified
1/5

2019-12-10

"Long days for delivery , others are faster. With out delivery charge."


Verified
5/5

2019-12-10

Z7 Delivery

"Very fast delivery after ordering, thank you!!! Everything promised was in the package. "


Verified
3/5

2019-12-10

somewhat disappointing

"I paid extra for the VIP, 3 items 3 different delivery dates not what u expected. However very happy with the product "

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Verified
1/5

2019-12-10

It hasn't arrived

"I can't give a fair review, because the computer won't be delivered until Wednesday 12-11-19"


Verified
5/5

2019-12-10

Great products, great service

"I recently ordered an eVolv 200 Pro and was very happy with the accuracy of my order and the speed of delivery."

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Verified
5/5

2019-12-09

Great company that met expectations!

"Ordered a camera on cyber Monday and they shipped it out quickly and arrived on time. Great doing business with Adorama"

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Verified
5/5

2019-12-09

Always dependable

"I have been buying from Adorama for a long time and it has never failed to deliver to my expectations. They are sometimes better than few other well-known online retailers and I trust my gear purchases from them. "

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