"Good prices, knowledgeable sales people, would buy there again. "
"The advice on camera choice was great. Ordered and delivered very quickly."
"They were great. The gentleman on the phone answered my questions, was very knowledgeable and stopped me from purchaseing the incorrect memory card. It was a very positive experience."
"I was suspicious due to the significant number of poor reviews but I, foolishly, decided to order a Canon T3i from ajrichard.com. Urban Dictionary definition of Sheister: A person who lies or uses questionable practices. I agree with that definition and feel ajrichard.com should be added as one of the examples. I was expecting the “post order” call that most reviewers mentioned. Mark verified my address then started the up sell. I told him I had all the accessories and options I needed as this was a replacement camera for one that was damaged. That ended his up sell and brought him to my order confirmation. When I placed the online order, I agreed to pay $609.95 and have the screen shot of the transaction and the receipt. He mentioned a total of something in the neighborhood of $655.00. I balked and said my receipt Grand Total was $609.95. He said the additional cost was for insurance and handling. I told him this was not something that was on my final receipt and if there is any charge above my agreed price that I would dispute the charge with M/C. Within minutes of our conversation, I received and email indicating my order had been cancelled. The cancellation was not requested by me. I never requested the order to be cancelled, I just stated my position. ANY reputable business would not need to hide or attempt to add additional charges. And, in my opinion, fraudulently. I encourage anyone who is considering buying from ajrichard.com to shop elsewhere. It’s my fault for not heeding the numerous warnings and I hope others do not make the same mistake I did. Fortunately I got out without spending $$."
"excellent customer service. service rep called me to discuss order, confirm items, recommend better choices for the base product i was purchasing (ie, i ordered the wrong memory card and battery), offered promotions/packages for correct accessories at cost savings. Extraordinarily helpful service - best of any I've used before."
"I found what I wanted on-line at AJRichard...price was very good so I ordered. I got very nervous after reading negative comments on-line about this seller. Lost a little sleep. Called and talked to someone to confirm the order and he was pleasant and professional. I understand my purchase has shipped(2 days after ordering...ok) and is scheduled to deliver tomorrow. As long as what I receive is what I have ordered then I am a very happy customer. Keeping my fingers crossed. ***PACKAGE ARRIVED ON-TIME...PRODUCT LOOKS GREAT! VERY HAPPY CUSTOMER**"
"The first thing that hit me about AjRichard were the low prices on their products. Their webpage is very easy to navigate also. They also offer a large selection of products for one's choosing. I was very pleased with my order process and the quick delivery of my camera. The staff was very helpful and knowledgeable about the products they carry. - Michael L. Wood"
"Originally, I was only going to purchase the video camera, but the gentleman pointed out to me that the camera didn't come with a few needed accessories. When he realized it would be cheaper to give me a package deal, he let me know and did just that. :) The gentleman I worked with was Mike. :)"
"After I had placed my order for a Panasonic Lumix camera & various accessories, I changed my mind and wished to cancel the order. I requested a cancellation within 24 hours of purchase.
Although there were issues associated with this order, AjRichard resolved them to my satisfaction."
"Great seller - item shipped quickly and there were no problems with this transaction! Thanks!"
"Easy online ordering, which was followed up by a confirmation call where I bought additional items. :-) Friendly and knowledgeable about the items I was ordering. "
"Quick delivery free of charge. 3 days and delivered."
"Great service. When placing my order, they had the extra knowledge to help me make the most out of my order. Rather than up selling, they helped me make wise decisions so to get the most out of my new camera! Thank you."
"Thank you, thank you. I just received my camera ane it's exactly what I ordered and the service was exceptional."
"Received my video camera and accessories a day earlier than expected, which was greatly appreciated and all customer service/sales representatives were very helpful and courteous. The greatest part of my experience was being able to contact someone immediately via phone w/o being limited to online communication/e-mail. Thanks for the great service!
S. Gutierrez, Tijeras, New Mexico"