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Verified
5/5

2011-09-05

"My money was refunded in full "

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Verified
5/5

2011-09-05

"I have received a call from them and expect another call Tuesday regarding the shipment. When I receive the unit I will further update this rating."

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Verified
5/5

2011-09-03

"Competitive pricing. Excellent customer service. Order shipped faster than expected with no product issues. Would definitely use again for gadget purchases. "

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Verified
5/5

2011-09-02

"Great customer service! Great delivery time. Feel I was a little over charged on the additional camera filter/charger kit but don't want to go thru trying to sending items back. Although great price for the Panasonic HMC150. Michael did do a great job following up and making sure I got my product timely."

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Verified
5/5

2011-09-01

"I was suprised at how low the price was for my Canon Vixia Hf G10 camcorder when compared to other on-line stores. The camcorder came on time and in good condition. My only complaint was having to call up AjRichard to comfirm my order and getting a sales pitch to buy more accessories. Yes, I will reluctantly admit that purchasing those accessories was a good idea and I did get more for my money than having to pay California sales tax which would have brought the final price to the same amount minus the accessories. Would I buy from AjRichard again? Yes."

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Verified
1/5

2011-09-01

"Total Scam artist. Item in stock if you are purchasing, but if you avoid the Up-sell they will never ship it to you. SCAM ARTISTS AVOID AT ALL COST!

Call to make sure the item was instock before I purchased online. I got a up-sell phone call to confirm and my order item still in-stock. I didn't need anything else they were selling. I called today to see why my order wasn't shipped yet, "Its on back order." I had a co-worker call 10 mins. later to see if the item was in stock. AJrichards sales, "Yes Item is in-stock it ships in 24hrs."

SCAM ARTIST AVOID AT ALL COSTS!!!!!!!!!!!!!!!!!!
"

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Verified
5/5

2011-09-01

"I was very happy with your representative Michael. He told me everything I needed to know about the camera equipment I had to purchase for the government. I was not familiar with this type of camera equipment. He saved us over $700 dollars because I was going to purchase from another company. Thank you again. Pat LeClair"

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Verified
5/5

2011-09-01

"Great selection and prices - very friendly to work with. They shipped my items quickly. I would definitely recommend them to family and friends. Next time I am in need of electronics I will check with AJRichard.com first!"

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Verified
5/5

2011-09-01

"WOW!......I have been buying from the Internet for a long time and I have to say this is probably the best experience I've had yet. Outstanding Prices.
Follow up call, advised extras I needed, FAST! (even through the East coast storms), packed well, as advertised and easy to
use Web page. Fantastic Service, Thank You.From Bob, in Texas.
"

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Verified
5/5

2011-08-31

"I was very pleased with the value offered at AJ Richards. The service was very prompt. The seller had me call prior to shipping. I was pleased that although salesman checked to see if I wanted to purchase additional battery and memory card - and even offered better price than their website - he was not aggressive. And when I did not purchase anything more than my initial order, he closed the sale and shipped the camera right away."

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Verified
5/5

2011-08-31

"I was surprised to get a telephone call "confirming your order" and then be informed of an 8% "handling and insurance" charge. This was not actually charged when I asked.The camera itself is what I expected."

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Verified
5/5

2011-08-31

"Gene was the sales rep on the phone. He was knowledgeable and helpful and guided me through what pieces were essential for my new camera's operation, and what was optional or desirable. I like dealing with companies who have good knowledge of their products"

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Verified
5/5

2011-08-31

"A+++ Sales and Service

Placed my order by phone, very professional service and follow up always proved to be a pleasure.
"

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Verified
4/5

2011-08-31

"Good service and great prices. Overall a very nice experience."

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Verified
5/5

2011-08-30

"This company is great! They helped with advice on the camera as well as some particular questions on the battery and memory. Specific differences in types of memory cards. They also shipped the product within hours of my order. When UPS messed up the shipment, they also helped to deal with UPS. And, the price was excellent. Would definitely buy from them again."

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