"Very good price, responsive service & excellent delivery time"
"My order has arrived finally,has taken 5 day's business with Free Shipping. Made a delay 3days to E-Mail with Tracking #.
I worried about a real item or fake, but it's real contents.
Some one said a scammed site to be careful,but they're not.
One thing replacement battery is not 5hr, only 2hr, they say.
Thank You and sorry about mistrust you."
"I placed an order for a Nikon camera. Two days later I received an email said "... In order to verify some of your billing information please give us a call. ...". I called and there were some issues. Later, Adam emailed me that he can resolve those issues and ship it. "
"Good deal on T2i camera w lens. But fell for the add on sales pitch. When I got them I was able to compare and ended up paying way to much, so buy the camera here and get the extras on Amazon.
After first post received call from them and was refunded a coupon to help with pricing. Make sure you shop all products you will need before placing order"
"After a slight delay in processing and one call to customer service, I received my order very quickly and in great shape. I love my new Nikon and I would not hesitate to deal with these guys again! Ed Adams"
"To this companies credit, I received a call from Adam with customer service. He was very concerned about my initial negative experience and he made it right. I appreciate his efforts and I now have a much more favorable opinion. "
"Great selection of electronics, fantastic prices, and awesome customer service! I would definitely buy from them again!"
"I ordered a new Olympus camera and a lens from this site on 8/9/11 for a total of about $2,450. I figured I was saving about $150 off the pricing compared to other sites. The next day I got a call from one of their sales people checking to verify I actually ordered the merchandise. So far, no problem.
During the conversation he starts trying to sell me at least 10 different accessories all of which I said "no" to. That was annoying.
But here comes the kicker...then he asks me if I want to buy a warranty for $170 for the products because they are "Gray Market Imports". That got my attention and red flags are going up at this point so I asked him what that means. He explained that they are Olympus products imported from another country (he didn't say what country) and therefore do not come with the Olympus USA manufacturer's warranty. No where on their site did I see anything informing the buyer that the price is for "Gray Market Import" products only. If I'd known that I wouldn't be typing this review because I would have purchased elsewhere in the first place.
When I balked at that he offered up that they do sell Olympus USA products but at a higher price (and said they don't advertise them on their website) which ended up price wise, being pretty much what all the other photo sites are charging so I said fine, I want the USA Olympus products that do have a manufacturer's warranty.
Mind you the price went up from about 2,450 to 2,578 by my calculation for the "upgrade". So the guy then tells me there's now a 6% Handling and insurance fee applicable. Really? On my original order there was no such thing listed as a billable cost. Suddenly there's a 6% charge? So next he tells me the new total price will be just over $2,700!!
By now I'm feeling totally messed with so I told the guy to just cancel my order and I'll go elsewhere. He did cancel it.
I do almost all my shopping online and I can honestly say this is truly the first really bad experience I've had with an online retailer.
Never again will I buy anything from them. If it sounds too good to be true...that's your sign to go elsewhere. Very shady website and sales practices in my opinion.
The good news is I did go elsewhere and ordered my USA Olympus products for about $2,600 but it's money well spent to know I'm getting a legitimate product and not some knock off import that comes with no warranty.
Very disappointed with the whole experience."
"All orders were shipped in good order and promptly. Any discussion were professional and friendly.
Regarda
Eo Vaher"
"Best pricing around! Good advice & good products!"
"A quick and easy transaction. Very customer friendly"
"Probably the lowest price you'll find anywhere so they deal in large volumes. This could mean items being out of stock and waiting. The owner contacted me to correct some issues which was nice...received the camera I ordered, no markups, new camera.
"
"Prices very competitive. When my order arrived it included a 6 ft hdmi cable rather than the 12 ft hdmi cable that I ordered. Within 24 hours AjRichards contacted me and sent express the correct cable and even allowed me to keep the 6 ft cable due to their packaging error. Needless to say very happy that they corrected the error in such a rapid fashion. Great Prices + Very Responsive Customer Service = I will definately Shop there again!"
"Ordered a Canon 7D with two lenses, and protective filters. Cost was $1778.00 About average for the set. Had a few problems, but Adam called, and fixed them."
"Initially I had a problem with my order that the specific color of my order was not available for a while. I waited for restocking but finally cancelled my order. Customer service contacted within few days to amend the situation. I re-place my order with them and they over-night my order for free as their amend with my initial order. Good follow up!"