"First order from this site. Price of camera was very good. Will have to wait to comment on shipping and customer service."
"Great service. Very good communication and knowledgeable staff. Thank you."
"I found Michel with AJRichard very knowledgeable and helpful when purchasing a DMC-FZ100 camera and accessories."
"Very friendly service! Prompt filling of order and a fantastic deal on my new camera!"
"Really Satisfied!! Received product with in 1 day after processing order. Product is in good condition and safe packing."
"The website was easy to use. The order was placed very fast. I received a follow-up call from the sales department. I am waiting for my package to arrive."
"I tried to order Canon D7 for my friend in USA and I'm from Europe. But they only accept American cards. I didn't this information and I created order. Next day I received email to verify some of your billing information. So I made a call. The customer service line told me that I was using stolen card and who the hell I am. And they almost treated me like a thief.
Ok I will do my order as usual on amazon.com"
"Pending shipment of product."
"Ordered Fuji HS 20exr camera. Advertised online for $369.95 free shipping and no tax. Got a receipt for same. 4 days later I had not received any notice of shipping so I called. Some guy say's it will go out that day or next. Receipt say's 1 to 2 days to ship. The guy tried to up sale me on batteries, charger, and "special" memory card I need ! I say no. Later same day I get another call and am told my total will be approx. $20.00 more than advertised and more than my receipt! Supposedly for not mentioned insurance and handling. I am now waiting to see what the product looks like ... if it gets here. Very shoddy business practice I think. I now feel like I should have canceled the order. I will look elsewhere next time. "
"Ordered a Canon T2i on 8/19. I was called 8/22 to confirm order and then up-sell various accessories and would ship out next day. Subsequently found that the price of accessories were high compared to Amazon and called back to cancel accessories. Called 8/23 to determine when order would be shipped and was informed not in stock, so i cancelled order"
"I ordered my camera on line after visiting a store in LA,CA finding the same camera $100.00 less with AjRichard. AjRichard was including add-ons that were less expensive with a warranty that I could extend and doubled the time of the warranty plus free shipping. I spoke with Michael who called me to alert me that I had ordered the wrong card for the camera and offered me better options for the battery charger. I spent more money but I did get a better value for all of the extras during my purchase time.
Thank you for excellent customer service and I am pleased with my purchase!!
I will shop here again!!
Joanna"
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Agent ADAM called me and he confirmed that he will be sending the camera overnight and we worked it out.
"
"Service was great, price was right. Free shipping helps to. Very happy with my purchase."
"Fast and courtious. Would shop with them again"
"their agents answered promply and handled any question about the product with confidence and professionalism.I might add that the price was the lowest I could find. Thanks again AJRichard"