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Verified
4/5

2011-08-29

"First order from this site. Price of camera was very good. Will have to wait to comment on shipping and customer service."

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Verified
5/5

2011-08-29

"Great service. Very good communication and knowledgeable staff. Thank you."

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Verified
5/5

2011-08-27

"I found Michel with AJRichard very knowledgeable and helpful when purchasing a DMC-FZ100 camera and accessories."

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Verified
5/5

2011-08-25

"Very friendly service! Prompt filling of order and a fantastic deal on my new camera!"

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Verified
5/5

2011-08-25

"Really Satisfied!! Received product with in 1 day after processing order. Product is in good condition and safe packing."

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Verified
4/5

2011-08-25

"The website was easy to use. The order was placed very fast. I received a follow-up call from the sales department. I am waiting for my package to arrive."

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Verified
1/5

2011-08-23

"I tried to order Canon D7 for my friend in USA and I'm from Europe. But they only accept American cards. I didn't this information and I created order. Next day I received email to verify some of your billing information. So I made a call. The customer service line told me that I was using stolen card and who the hell I am. And they almost treated me like a thief.

Ok I will do my order as usual on amazon.com
"

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Verified
3/5

2011-08-23

"Pending shipment of product."

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Verified
1/5

2011-08-23

"Ordered Fuji HS 20exr camera. Advertised online for $369.95 free shipping and no tax. Got a receipt for same. 4 days later I had not received any notice of shipping so I called. Some guy say's it will go out that day or next. Receipt say's 1 to 2 days to ship. The guy tried to up sale me on batteries, charger, and "special" memory card I need ! I say no. Later same day I get another call and am told my total will be approx. $20.00 more than advertised and more than my receipt! Supposedly for not mentioned insurance and handling. I am now waiting to see what the product looks like ... if it gets here. Very shoddy business practice I think. I now feel like I should have canceled the order. I will look elsewhere next time. "

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Verified
1/5

2011-08-23

"Ordered a Canon T2i on 8/19. I was called 8/22 to confirm order and then up-sell various accessories and would ship out next day. Subsequently found that the price of accessories were high compared to Amazon and called back to cancel accessories. Called 8/23 to determine when order would be shipped and was informed not in stock, so i cancelled order"

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Verified
5/5

2011-08-23

"I ordered my camera on line after visiting a store in LA,CA finding the same camera $100.00 less with AjRichard. AjRichard was including add-ons that were less expensive with a warranty that I could extend and doubled the time of the warranty plus free shipping. I spoke with Michael who called me to alert me that I had ordered the wrong card for the camera and offered me better options for the battery charger. I spent more money but I did get a better value for all of the extras during my purchase time.
Thank you for excellent customer service and I am pleased with my purchase!!
I will shop here again!!
Joanna
"

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Verified
5/5

2011-08-23

"
Agent ADAM called me and he confirmed that he will be sending the camera overnight and we worked it out.



"

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Verified
5/5

2011-08-22

"Service was great, price was right. Free shipping helps to. Very happy with my purchase."

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Verified
5/5

2011-08-22

"Fast and courtious. Would shop with them again"

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Verified
5/5

2011-08-22

"their agents answered promply and handled any question about the product with confidence and professionalism.I might add that the price was the lowest I could find. Thanks again AJRichard"

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