"Cannot get a hold of anyone there. waited 34.23 minutes on hold, hung up and canceled my order"

"The prices are amazing, much lower than on the other sites. I might have to confirm your order by phone, but its not even a disturbance at this price!"

"Warning! Warning! Warning!

I buy a lot on line and ajrichies.com has been the worst company that I have ever dealt with. I have spent over $3,200.00 with them and when I got the merchandise it was not what I was told over the phone. They are liars and when I got the merchandise, some things were missing too...

I called them several times and every time I call them, I'm placed on hold for over 20 minutes each time I have called and kept on getting bounced from one person to another and did not resolve anything and also have sent them several emails and no luck. The one time I was able to talk to someone, he said, if you're not happy with what you have purchased then return it but you'll be charged a re-stucking fee of about $600...so it's a no win situation!

My recommendation is to avoid this company at all cost...I just can not believe how companies operates like this and pretend that they will make it in business! I think that there should be consumer protection from companies like this one."

"The person I spoke with was very helpful and provided all the information I needed to make an informed buying decision.I would shop with them again."

"Simple to use, and they called to confirm my order. I ordered what I wanted and did not appreciate having the sales person try to push more product on me. But overall a decent experience. Their price was cheaper than any one else."

"This is my second time writing a review. After placing my order, I was asked to write a review based on my overall experience with my order. I did the review right away and said that I was very satisfied with my overall experience. The price was the lowest with free shipping included along with free gifts for my purchase. I received my camera lens today and in the box with the invoice was another paper asking me to write a review. After I write the review I must call a number where they can verify that I wrote the review. I am very pleased with my purchase, but really don't understand having to write TWO reviews and then call for verification inorder to get your free items that you are due."

"GREAT PRICE AND GREAT CAMERA"

"Awesome website!! Great customer service and easy to use website!!!"

"I was very pleased with the ease of placing my order on line. Jeff also called me to veryify my oreder and to offer additional savings."

"I found my nikon lens at this web site after I did a search on the web for this lens. The site was very easy to navigate and when I saw the price I read all the information and fine print to be certain I was getting the real thing. It was real and the delivery time was very good also."

"Probably the worst company I have ever dealt with! Everyone I talked to in customer service (3 people and then a supervisor) were beyond rude to me! At one point I even had one rep say they "don't care"! Awful! They said I got an email saying the product was out of stock, I never received an email like that and my order wasn't processed for 2 weeks (until after I called them). Their prices are a ripoff as well. They pull you in with "cheap" prices, but the price they give you doesn't include anything. And then they try to sell you stuff for much more than it is worth! Just awful!!"

"Great service! Great products!"

"Excellent prices and hands-on customer service. Very helpful and informative. They found a return customer in me."

"don't do business with these people. The are bait and switch artists. Ordered a panasonic camera on line. Five days later i recieved a call from a sales rep. claiming he wanted to verify my shipping address. Asked if i wanted the full warrenty, a real battery etc. that this was only a wholesale camera that did not come with all the equipment a retail camera came with. the online site did not inform you of this. after waiting 5-7 days they thing you are ready to buy all that bull just to get your camera shipped."

"What a surprising experience ordering my new camera from AJ Richies.com. I had ordered the same camera from another website and I started regretting my decision. I did my due diligence and saw the other company's disgruntled customers review and I cancelled my order immediately. Thank God. I then found AJ Richies online and noticed the great reviews. I was expecting a similar bad experience, but thankfully, I was wrong! My rep was polite, knowledgable and willing to work with me on the specs of the product I ordered. I just received my camera in the mail and I'm elated. Everything was in perfect shape and everything I ordered was in the box. I couldn't be happier! These guys are the best."