"Shopping in Ajrichies.com it was very easy and convienient. I will recomend it to anyone. Their customer service guy was very helpful and prices are very good too."
"Scott did a thourough job of offering me a lot of extras. I did buy some. I've been looking for the camera daily and today, being the 10th business day I was hoping to see it show up. (10-12 business days is what was advertised. Instead i got a call today with the upsell and find out that the camera now won't be here until the end of next week. (not happy with that, and I hope for future purchases from A,.J.Richies and credibility that Scott gets it here sooner!"
"Good experience. Ordered a Nikon lens on Friday. Received it the following Thursday. (3 days ups from East coast). It was exactly what I ordered and free shipping. I will use this company again."
"Excellent service, added items that I will use, best price I could find on internet.
Ed Papik "
"I ordered a Nikon camera from Ajrichies.com. The camera was priced at $159.00. When I placed the order, the total came up to $159.00. I was offered free shipping and accepted it. No tax was assessed.
A couple of days later I received a call from "Scott" at Ajrichies asking if there was anything else I wanted--camera case, HD card, etc, and I told him "no". Toward the end of our conversation, he mentioned that the total was $171.19 and that he was upgrading my order to a 5-7 day delivery. I told him thank you and hung up. It was a couple of hours later that I realized the charge was more than I agreed to on Ajrichies website.
When I received the camera today, I learned from the packing slip that I purchased a "package" at $171. I did not order a package. In fact, I specifically told Scott that I was not interested in anything other than the camera. I did receive a strap (which I presume came with the camera), as well as batteries (again, I would have expected those), a camera lens cap (again, should come with the camera). I was supposed to receive, for free, a tripod and a bracelet made from a flash drive to use with my camera. Don't recall seeing those items.
Bottom line--the camera price of $159 was far lower than I found anywhere else. This camera will soon be eclipsed by other models to be introduced by Nikon this year. Had I waited, I might have found a similar camera at the $159 price, without a charge for a "package" I did not order.
I am happy with the shipment and packaging of the camera. Of Ajrichies customer service, however, I feel as if I were goaded into accepting something I did not order and was made to pay for it."
"I was quite pleased with the order overall, the camera was a
good price. They contacted me to suggest adding to the order,
recommending a bigger battery and trying to sell me other
accessories such as a high speed SD card. There was some
confusion on my part since I thought I was adding a bigger
battery, not upgrading the battery - eventually I was able to
get through to customer service (long wait time, multiple
tries) and it was explained to me. I was left with a slight
feeling of being scammed since they contacted me about the
battery and it delayed the order (which I was told it would
not do) - I had to call FedEx and go to them to pick up the
shipment due to the delay, a big pain. The staff I spoke to
seemed to know what they were talking about. Apart from the
negatives I would probably return to AJ Richies."
"I ordered a Nicon D5100 Jan 27th I recieved it Jan 30th.I'm
very happy with the camera!IN fact i'm attending a class by a Nicon rep. tomorrow night on the use of camera! I think it is
great that Nicon offers free instruction for their products."
"I bought a digital camera on internet, was harassed by a salesperson to order additional items. When UPS package arrived it did contain the camera. Not helpful to resolve the dispute.
Not returning phone calls etc.
Be careful using this seller as you might get the professional service or even the merchandise you ordered."
"After ordering my camera, I got an email saying my cc had been rejected, The reason was that instead of $1400 it was billed as 14,000. Scott didn't seem to at all worried and acted as it was nothing. Haven't received the unit and hope every thing goes well"
"NICE PEOPLE TO HAVE TALKED WITH AND GREAT PRICED ITEM. IN HOPES TO DEAL WITH AGAIN. TELPHONED ME TO FOLLOW UP ON ORDER. THANK YOU FOR CONTACT. I AM WAITING TO TRY LENS TO ADD MORE REVIEW. AGAIN THANKS FOR FOLLOW UP CALL ON ORDER."
"The sales person was very helpful and informative. Once I made a decision on the item and placed the order - The shipping was on time as promised."
"This website was fast and easy to understand. I throughly enjoyed this website and I plan to recommend it to all of my friends and family."
"Great service. Very helpful and friendly and promptly address my equipment needs. "
"Greatest prices on the internet with excellent service Mark at customer service was very helpful a true 5 star service "
"On January 3 I started looking at the Nikon cool pics S8200 camera and found that the folks at AJ Ritchie's answered all my questions and never gave me any high-pressure to buy, I really like that when they don't ask you to buy something after answering your questions, so I have just ordered the camera and can't wait for her to get here. Your friend Daisy 603"