"I was helped over the phone by Mark (ext. 218). I ordered a camera and accessories, and Mark answered all my questions, explained my options, and ultimately offered me a great package deal that included several accessory upgrades.
Mark was cordial, well informed, and a pleasure to deal with.
Paul St. Maur"
"I placed the order for the camera and was pleasantly surprised when I received a personal phone call verifying the order and making a suggestion of what I might need to go along with the camera. They had some specials going whih they nformed me of and which I took advantage of at the time as it was accessories for the camera I would have had to have purchased at a higher. Oat elsewhere. I am very pleased with dealing with this company , and would gladly do so again."
"Very professional service. All questions were answered quickly and to my satisfaction. Shipping was quick and the tracking number supplied was accurate and provided much confidence in ajrichies.com. Very positive experience overall."
"I had problems with one of the batteries that was sent with my camera but they are working with me to correct them."
"I am not sure who is writing these positive reviews for AJRichies.com. The experience that I had with them mirrors most if not all of the negative responses that I have read. After ordering online the follow up phone call to up sell highly overpriced accessories only took about two days. That was the only portion of my experience that was timely.
Please remember that if it looks too good to be true, it probably is. I could repeat every detail of my purchase and subsequent return but it would sound just like others have described in their dealings with AJRichies.com.
If customer service is important to you before and after the sale and not being sold an item that is misrepresented then I would suggest looking for another seller.
I strongly recommend that you purchase what ever it is that you are looking for at AJRichies.com from someone else. If you do order from AJRichies.com and there is a problem good luck getting it resolved."
"Had I read any od your reviews on the interet before I placed my order, I would have turned around and run the other way!You guys know the game, so I won't go into all of the details, and you prople are scam artists!You refuse to talk to me about the order I placed on 07/18/12. You hang up in my face or put me on hold for an hour. The same guy "Tim," answers for every department with a "hello" which is not professional. Are you operating out of a closet? My package came per ground mail after I was told that it would be sent via air mail. I had ordered a Nikon D5100 camera with a package of two 5 hr. batteries, 2 high speed SD cards, and 3 yrs. insurance on the camera. All you sent was the camera with one battery and one SD card. I am now our about $320.00 and you refuse to talk about it? Let me warn everyone right now, DO NOT DO BUSINESS WITH THESE PEOPLE. They are scams artists and liars. I doubt seriously that this review will stay on this site, but I plan to attach it to many more review sites. Good Shopping Everyone!! But don't so it here."
"mark told me the camera I purchased was from china and was in chinese. he also stated I need to purchase a seperate battery charger (and referenced its not included in the mfg, which is completely wrong and ridicules)
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"Looking forward to getting our new camera."
"I bought a good camera here. The price was the best I saw and the service was good."
"Eric's follow thru is amazing and personal... he updated me on order status, suggested extra battery for my new camera and advised when to expect delivery, as the item had been delayed a couple of days due to back order situation. Thanks for being on top of this, guys, and for the email comprehensive here with all the info I need to keep track of the order info. Sincerel,
Don Elliot
Wild Horse Photographer"
"Awesome service, I called to check on an order and my salesman, went out of his way to help me understand the in's and out of the Sony product I was ordering. My the time I was done I was $300.00 poorer, about $800.00 richer in extra value by avoiding some hidden cost in the details of chargers and batteries and he included a couple of things free. I am a raving fan!"
"This is my first time to purchase from Ajrichies. Overall I am pleased, especially with the price, but, I will wait until I get/used the camera before I jump into the totally happy column. I have been surprised that when I call,the rep has not identified himself as an AJR person or offered to help. This has happened 3 times and seems like a strange business practice. Once we started, the rep was helpful and seemed to know the product well."
"Dear Ajrichies,
Great price on the Canon SX40. Processing took longer than expected, 6 days. When I called, Morris was very helpful in getting things together and expediting the shipping. Although I spent more money than I originally planned am very pleased with the end result.
Regards,
John F. Miller "
"It was easy to purcase my new Sony DSC-HX30V camera from A J Ritchies. Their web site was easy to navigate.
When I spoke with a customer service represenative he was very helpful and make things happen quickly.
Thank you A J Richies for a pleeasurable purchasing experience.
Ron Cummings"
"The AJ Richies sales person was very knowledgeable and helpfull. He made buying my new camera easy and I am very pleased."