"Excellent customer services and immediate follow-up to ensure proper order configuration and shipment."
"Absolutely pathetic service!!!! If there was an option for ZERO STARS that is what they deserve!! Place your order and nothing happens. Pay $40 extra for fast shipping and NOTHING happens for 5 to 7 days! This place deserves to go out of business. They want to you to call them so they can try to scam you into buying unneeded crap for your order. Worst possible rating for them!"
"I am now glad with the website. They contacted me back quickly for my question and try to help me on my trouble. Good one!"
"i really enjoyed shopping online at Ajrichies. I had searched for the 501coolpix nikon locally and no one within 100 miles had one in stock. plus online i got a much better deal and took advantage of a package deal with batteries, memory card and case that the stores could not offer me. I am very pleased and excited about getting my camera really soon"
"If you have read a FEW good reviews about Ajrichies, keep reading! I started wondering why I wasn't receiving a shipment confirmation from them on the Nikon Coolpix P300 I ordered from them, since most reputable web establishments are pretty quick to do that and get your order on its way. Silly me,I didn't realize I had not gotten my official "Bait and Switch" high pressure quick talking call from their con artist salesperson yet. I was at work and thought I had my phone silenced but it rang, I quickly picked up but try getting a word in edgewise to end this call before he states and explains why he needs more of your money. I get off the phone and my supervisor asks if everything is okay and I tell her I think I just got scammed. As I clarify to her what happened, she tells me this nightmare of a story that her husband went through with the very same........Ajrichies. Do not buy from this organization as it is just a well organized scam shop. Your chances are not good that you will be one of the few customers they make good with. I was a Visa merchant and I have filed a complaint and cancellation. These guys have done wrong with so many people, I wish I had read all the other reviews. I care about my fellow consumer and I will not help support this company."
"Terrible customer service. I ordered a Canon camera from Ajrichies.com in early August 2012. They purposely delay your order and make you speak with their verification department several days after you place the order. Then they try to sell you more products that you don't want or need. And if you don't buy more of their junk they cancel your order! Don't waste you time with these people! "
"A.J Richie is a total scam....ordered a Nikon camera....after 7 days, received an e-mail asking me to call them...when I did , they :
1. tried to sell me a memory card which I politely declined
2. treid to sell me an extended life battery which I politely declined.
3. told me the camera was grey market and the manual would not be in English...I sadi no problem, send me the camera for the price you quoted.
4. I was then told the price would be $ 25 more than advertised (shipping was free)...the difference was for insurance...I said I do not want insurance...they said I had to take it or they would cancel my order
5. the company is a total scam...do not do business with these people"
"I am very happy with the customer service, selection, and price on Ajrichies.com. The price for the camcorder I ordered was the best I found anywhere in stores or online. I will continue to do future business with Ajrichies.com!"
"Just got my Pentax K-5 that I purchased from AJRichies, and I couldn't be more pleased. I got the camera for $120 dollars less than the lowest price of the competitors online. I was a tad skeptical buying from a company I didn't know too much about, but they exceded my expectations.
I called their customer service for a shipping date, got through within a minute, and they got it to me exactly when they said they would. And the shipping was free!
Buy with confidence, this store is solid."
"Easy to use site; polite and helpful. Feel the prices are fair, compared to Best Buy and other merchants"
"AjRichies.com Customer Service is just the Best ! I had some tiny issues when ordering, however everyone I dealt with in Customer Service was Right There, fixed everything and more."
"I had the pleasure of speaking to Eric ext 278, very friendly and great custmer service. My experience was great I will definetely call him directly to purchase any other needed electronics. He should get a raise :-) "
"I would just like to say I purchased a new Nikon d7000 kit from AJRICHES on 07/30/2012. After opening the box I noticed the 18-105 VR lens that comes in the kit was defective. Nikon support was no support at all. Ajriches replaced the lens with no questions asked. I sent the defective lens back and received another one within a week.
Customer service was great and I would recommend them to anyone looking for a great price and great service.
"
"The order over the phone was very easy, & the sales person explained the warrenty options well."
"Very disappointed by AjRichies!!!! Do not shop here as they will only sell if you buy there overpriced accessories that in my case totaled to $170 and is not even the correct battery or memory card for the Leica D-Lux 5 that I purchased for $729. Yes that is a good price and currently they have priced it down to $699 as they will tell you that you need all these accesories that they are supposedly giving you a great deal on. Once my order arrived 10+ days later I realized that I had been taken as the camera doesn't function with these accessories. I called the Sales person who sold me the stuff and he said Customer Service would take care of it. I have been trying to get in touch with Customer Service for the last 2 days and no answer!! Unbelievable !! I can't even get in touch with the Sales Rep as now he puts me on hold and never comes back to the phone!! I will send the items back regardless if they contact me or not and proceed with my bank to get my money back. It a total SCAM to sell overpriced accessories that aren't even for your camera. In fact in this case them selling this type of battery for the Leica voids your warranty!! They also don't itemize your order and say they are selling you a package deal -that is never stated during the sell- so they can cancell the order if you decline on the accessories. They price on the Leica was to good to be true and indeed it was. I will be contacting Leica to inform them of these sells practices of seling items that void warranties as welll as posting reviews everywhere. The 5 star reviews on thissite are total shams in my opinion. DO NOT BUY ANYTHING FROM AjRichies if you value your time and $$$$!!!"