"Deceptive selling...I ordered Canon t3i with 18-135mm lens on 6/24. Website said will ship in 1-2 business days and after 5 days got a call from the sales agent saying it will take 3-4 weeks to receive the product. He also said that the product ships from Malaysia and doesn't come with the 1-year canon warranty (but the website claimed it comes with 1-year canon warranty). He also tried selling the upgraded battery and said the battery it comes with will only last for 30 minutes. I asked him why the website gave wrong information and he just said he's sorry but that is what it is. I am still awaiting my camera to arrive but I lost total trust in this merchant and will not buy again. I highly discourage this merchant and I am researching how to pursue consumer protection charges against this website. "
"DO NOT EVER BUY FROM THIS COMPANY. FRAUDULENT SELLER. If I could give this seller a negative 5 stars I would. Bait and Switch Operation. Sells USED products as NEW. Charges immediately for products that if you are lucky ship 2 weeks later. Being forced to process a fraudulent claim through credit card company. SCAM. SCAM. SCAM."
"A very easy and quick experience! Informative and helpful customer service."
"I found the company to be very responsive when I had questions about the shipment of the ordered item. They've been professional and pleasant throughout my contacts. Not only that, the price was the best I could find on the internet."
"DO NOT order from this company. I ordered my camera, and was told I'd have an invoice emailed that day. After four calls I finally got one sent to me with an order number that doesn't show in their system. I've now called for three days straight looking for tracking info and all I get is the same response, your order has shipped but we can't give you tracking info. "Don't worry we will email you" is the clinical response I keep getting yet no info comes. The only thing they are quick at is charging my card. I am currently in the process of filing a fraud complaint with my bank. "
"Loved the customer service I received today! I can't wait to get my new camera! :)
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"This is a scam site! Beware and place an order at your own risk!
Placed an order for a canon 5d mark ii. Price looked good but too good to be true. Person calls next day and says that the product is an international product and does not come in the original packing or with the standard 1 year canon warranty. Web site clearly states under product includes tab 'One Year Limited Warranty'. Also the person tells me that the battery is not original canon battery and will last only 30 minutes. Again not disclosed on the website"
"They caught and address issue and called to fix it before shipping. Much appreciated."
"Called Ajrichies because they had the best price for the Nikon P510. My salesperson, Eric, was very helpful. I am now awaiting the delivery of my new camera."
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hi ,
i had a problem at first with a purchase.but david at Ajrichies was quick to make everything right.I would buy from them again.happy with my purchase.thank you david.
"
"Seller responded quickly to my order"
"I called in and only after at the most 1 minute, a very nice and competent person with the name Eric assisted me. I purchased a Nikon d 7000 and Eric walked me through some new items I would need such as a memory card. He had a great customer service attitude. Now, hoping the shipping goes as smooothly.
Regards,
Kathy"
"Ajrichies.com was excellent. From the website, to the upgrades, to my sales rep on the phone, Mark, to the patience and explanation of different purchasing options I was thoroughly impressed and grateful. "
"When ordering by phone the sales associate was very helpful with suggestions and with all the upgrade discounts. The camera was in stock and ready to ship. I ordered this same camera from a competitor 4 mos. ago and to this day they do not have it and don't know when it will arrive. Ajrichies came through! Great customer satisfaction!"
"Excellent customer service from Eric. Very smooth and appreciate the added information and savings."