"I placed an order on a Monday and they waited until Friday to call me under the pretense of "confirming my order information". The real reason for the call was to try and sell me additonal products and accessories. It took a week for them to process the order and to ship out the camera."
"Ajrichies had the least expensive price I could find for the camera I was looking to buy, which is why I went with them. I appreciate their personalized help with regard to returning a separate item I purchased from them. They worked with me to make sure I was satisfied with everything."
"I had some delivery problem, but sales reps resolved it for me. Prices are good, sales staff seems to be helpful. I would give higher rating if they were more proactive and kept me informed about cause of delivery delays."
"February 26, received call from Adam today about my review. He walked me through the different options of what we could do to make me satisfied. I am happy to say I went with one of them, a refund. I am glad a company cares about their online reviews, thanks. "
"I got what was on the web at the price and on time..Good Job!"
"This was my first good experience with an online camera equipment seller. The salesman was courteous, knowledgeable, and willing to sell me what I wanted to buy without agrument. The equipment arrived promptly, in excellent new condition exactly as advertised. Highly recommended!"
"In my wide online reaches, i discover that Ajrichies has the best, cheapest and the best of all deals that anyone could ever imagine."
"Wonderful transaction, quick, easy and painless. Cheapest photo gear store out there. HIGHLY RECOMMENDED"
"Great service and fast delivery "
"I placed an order in early February for a Canon 7d because the price was a few hundred dollars cheaper than anywhere else. The shipping was free and there was no tax so I thought I had made the right decision. The next day they called me trying to sell me more stuff and especially a battery telling me that the stock battery would only last 30 minutes! I had researched this camera extensively and never did I read any issues with battery life. Ten days later it was still in process and I began to email them daily about the item being shipped. The reason the shipping was so drawn out is because these guys are selling grey market cameras with no factory warranty! They assume the warranty and I also found out the original battery had been removed and that is why he was trying to sell me a different one! I cancelled the order the next day and paid a couple hunded dollars more to get it straight from Canon. It took 2 days! Do your research on "grey market" cameras before you order from these guys because they don't say anything on the website about it being grey market or import. You don't know what you get until it arrives and if you don't like it they jack you with a 15% restocking fee. That would have been over $150 for me!"
"This site is fantastic!! The sales person was top shelf with a wealth of knowledge. I new all about the camera, but he helped with some really great options. Do not hesitate to buy anything from this store 10+++ in my book.
Thanks for a great experience."
"I recently ordered a sony A65. The camera needed to be returned only because it had the wrong software loadd on it. Aj was great to work with. They received the original camera back and replaced it with no problems what so ever. They even used prioity shipping to get the new camera to me as fast as possible. I would definitely buy from them again and would not hesitate to recommend them to a friend. I wish all companies were this easy to work with."
"As a result of untimely delivery, I canceled the order. However, the same day I was contacted by ajriches and told they were sorry for the delay. I reinstated my order and they sent the Canon t2i using overnight delivery. "
"I bought a Panasonic underwater camera and they said it was free shipping. I got a phone call to review my order and the salesman said the battery it came with only lasted 30 minutes, so I bought a longer life battery which is supposed to last 10 hours. The camera and extended battery came to $249.94. But then he told me my total would be $264.93. I was confused about the extra $14.99 which was for handling and insurance. I complained about the charges not showing up on my account page that day. But since then I have received two e-mails and two phone calls to try to satisfy my complaint. That beats all customer service I have experienced on any internet shopping site. Thanks Ajrichies for caring about your customers. I will shop there again and tell my friends you aim to please."
"There were several major issues with my order for a nikon camera. But after 2 days and many, many emails, Adam did the right thing and agreed to give me a full refund. Thank you. "