"Even though I had a little misunderstanding/ not such a pleasant interaction with the customer service, I really appreciate one of the owners reaching out to me and correcting the mistakes. This is something more sellers should learn from.

UPDATE:
shipping was very timely, however, I did discover that I overpaid about $50 on a battery that I purchased from a sales person who called to confirm my address and up-sell. I wouldn't suggest buying their overpriced accessories.

Also, I'm still waiting on my 5-year warranty that apparently ships separately. "

"Great service great communication and very low prices"

"I am really happy to have bought my new camera canon T3i from you guys! So the prices it's the cheapest in all america and the whole world. I's happy to the security system that you are using to avoid scam!
Thank you so much!
Juan Alvarez"

"I purchased a Sony NEX VG10 for my church on 1/12/12 for $1,370 so we could have good quality live streaming video of our services. Like the other reviewers, I was immediately called by a salesperson who wanted to upsell us with batteries and memory. I told them we did not want any extras and they then informed me that the camera was on indefinite backorder with their distributor.

I have called them just about every week to check the progress of the camera, but the response was always the same: still on backorder. After a month of waiting, I canceled and placed a purchase yesterday from a different, but more expensive source. It just shipped this morning.

Do NOT recommend buying anything from here, based on my experience. Seems to be priced too-good-to-be-true..."

"Initially my order took quite a while to get to me. After contacting the owner, my order was processed immediately and is supposed to be sent to me overnight. Thank you AJRichey for getting the order out ASAP!"

"First I was skeptical because of the amazing low price of my Canon EOS T3i. That soon faded when only a day or so after I placed my order, a very warm and kind gentleman called me from their customer service center. He wanted to make sure that I was aware of their special deals on long life batteries and HD memory cards. Originally, I didn't not include either of these in my order, but after talking with sales associate, I discovered that I could not beat the price and I decided to purchase an entire kit! The camera arrived only a few short days later! I could not be happier with my experience with AJRichies.com! Thank you for all your hard work!"

"Although I was originally a little disappointed in the matter of time it took me to get my order, Ajrichies did make it right in the long run. All in all I was pleased."

"Loved the price. They called to doubled check info on credit card was legit, but used it as a opportunity to try and up-sell.Don't know if just a coincident but order didn't ship until the day after I emailed to check status. Overall I'd buy from them again but not if I was in a rush to receive."

"Ordered a camera on Sunday. The web site says the camera usually ships in 1 to 2 business days. Finally received an email on Friday to call them to "confirm" my billing address. The call was to sell me more stuff - lens, memory card - and warranty. No Nikon warranty on this camera - it is a "grey market" camera - though the web site itself does not say that. I cancelled the order because I felt I was lied to on all levels (shipping time, product, "confirm" billing address). Over all a bad experience and I cannot recommend this site."

"The sales staff were extremely helpful in pointing out that I had order the wrong memory card for the camera that I had selected. Since the mailing address was different from the billing address they led me how to make it a secure transaction advising me to contact my credit card carrier with this info. I needed a short time for delivery and they made sure they accommodated me. I felt like I was dealing with a personal shopper at a high end department store. This is a luxury in our e-shopping era. Hats off to Ajrichies! Many thanks."

"AJrichies offered the Canon 7D for the best price that I could find online or in the stores. The sales rep also assisted me to get best package possible for my needs. The memory card that I purchased was corrupted but customer service got a replacement out to me overnight in time for my film shoot. Great job guys."

"BUYER BEWARE!!! I placed my order expecting the item to be delivered right away. Five days later AjRichies calls and asks for verification on billing and shipping. Who does that? Why wait five days to call and verify information that was already on the order? When I call them back, I wait 20 minutes to get a human. That person asks why I'm calling and transfers me to another department. I wait another 15 minutes. When that person comes on the line, they ask to verify my info and then try to hard sell additional items. I decline and ask them to expedite the item. I am told that the camera won't ship for at least another two weeks! My turn to push. I demand the camera sooner and I'm told the item ships from another location. I am told AjRiches does not carry this item and before I can cancel the order, they hang up!
They have all my CC info, I don't have the camera. My only choice is to call and waste my time to cancel this item.

UPDATE - - -
AjRichies is paying attention to the reviews. I sent a cancellation email and received a fast response. Adam in the Customer Service Department did his best to fill the expedited order. I wish the company had put this much effort into my order in the first place. Then they would have received 5 stars and a rave review! Unfortunately for AjRichies, I placed my order with another company last night and the camera was overnighted at no additional cost. Regardless, you have my thanks Adam."

"I am really disappointed. Just waited over a month for delivery of my Canon XA10. When it arrived there were video clips already on the camera. Looks like I got a used camera instead of the new one that I ordered. "

"Had a minor concern, but it was handled professionally."

"Great site and great prices! They called before shipping to try to up-sell, but they weren't to pushy!"