"We had some issues with our original order, but they were promptly addressed by Adam, the owner of the company. He was very willing and eager to work with us to ensure our complete satisfaction. Very refreshing to have such personal attention in the era of Internet purchasing. Thank you, Adam. "
"I had a fabulous experience with ajritchies. When I entered my order online and chose the wrong shipping time they contacted me immediately to help correct the mistake and actually saved my Christmas. There prices are second to none and at Christmas time every penny counts. I had the pleasure of dealing with Michael (I didn't get a last name) who helped me with make sure that I had everything I needed to make my gift the best gift ever. When i told him I was running low on money he found ways to get me what I needed with out breaking my bank. His knowledge of products and shipping was very helpful to get my package on time and be the best present ever. Thanks Michael for all your help. All my camera purchases will be through ajritchies."
"I had issues with the processing of my order, but after speaking with a manager, Adam, of AJRichies, the camera is on its way and should arrive to me on Friday.
I appreciate the prompt response to my problem and the way it was addressed. "
"I bought a camera from these guys. After calling to "confirm" my billing information, they lied about the capacity of the battery that came with it and upsold me a "long-life" battery.
When I decided to return the long-life battery, I had to phone them, wait on hold multiple times and then argue with them before I was able to return it without a restocking fee.
Finally, after seeing this review, they called me and offered to pay me $10 for the shipping I paid to return the battery and "for my time" *if* I changed this review."
"Fast shipping, from time of order to delivery, 21 hours to Northeast Louisana. Excellant help with the order.
Thanks"
"The service was very good, very helpful, and ultimately helped me get a better deal than I even expected. Thanks!"
"Ajrichard did and excellent job. My D700 was promised to be delivered December 23rd and I received in on December 22nd and no charge for shipping. The price was right and the camera and accessories all came as promised. Right now I'm enjoying my D700 taking holiday pictures."
"I had some concerns; but my order was handled very well and the parcel arrived as promised. Thank you"
"MARK WAS THE GREATEST ON HELPING ME OUT. A REAL SALESMAN TALKED ME INTO ALL KINDS OF GOOD STUFF AT A GREAT PRICE."
"Second time I called the sales person very friendly knew what he was talking about and wasn't pushy and I recieved my package very fast. The first person wasn't very customer friendly but thats why I hung up and calles right back to get someone else thanks again"
"amazing deals, great service, 2 day free delivery the day before christmas, just magic. The salesman even ungraded me over the phone to give me more stuff at a better price, 2 thumbs way up. Thanks for making my christmas Ajrichies!!!!!!!!!!!"
"I had some issues with delivery that were resolved by management and my contacting Adam @ x238."
"You will only get your order for advertized rate and shipping if you accept a sales call and buy overpriced accessories. Your product will be held hostage otherwise. I ordered a Canon Rebel t2i on Dec 19, 2011 with shipping advertized 1-2 days, then got a phone call from "Michael" a high pressured sales man at ***-***-**** ext 257 to buy extra battery and SD card. When I refused he made a snide remark to me. Then several hours later I received an email stating that my camera would not arrive for 14-21 days & if I wasn't happy with this I could cancel. They only want to sell you their products if you agree to buy accessories from them at a later date. Ha! What a joke! It's like a timeshare!
UPDATE: 12/27/2011 "Adam" at ***-***-**** ext 238 did email and call me and shiped the camera to me expidited UPS. He asked me to update my review at resellerratings.com so here I am. So far the camera works well and I am happy with the product. I don't think I will ever buy from this company again because of their sales tactics. "
"AJrichies is very helpful. When i originally placed my order, i requested items that were not compatable with the camera i ordered. AJrichies called me first to verify the items and make sure everything would work together, instead of just shipping what i had mistakenly ordered. When my package arived, everything was in perfect condition and it all was compatable. thanks for all your help. you guys are great."
"I just received my camera it is awesome. I would highly recommend it to everyone. Service was fast. "