"What a great experience with AJrichies I had. They actually called me and guided me with both their knowledge and experience in photography. I had originally bought the wrong camera package and they took the time to call and help me. WHAT on line store would do that??? UNBELIEVABLE!! Thank you for making this the best xmas ever!! "
"I had a ordered a DSLR here, and there were some misunderstandings with the arrival date of the shipment at first, but the owner, Adam, was quick and happy to help me out with the order when there was trouble, and now I'm having it even expedited to me at no extra cost! Maybe sometimes problems can happen, but I'm glad customer service is on top of things to resolve issue."
"Good customer service over the phone. Knowledgeable staff. Very fast shipping time. An overall good experience."
"Thanks to Adam who personally made sure that we were satisfied after a rocky start to our order."
"I had difficulty with an order I placed for a camera. I received a call from the owner of the company in an effort to resolve the issue. He did what he could to resolve the issue, shipped the camera overnight and added an SD card to compensate for the problem. I believe the owner wants to run a good business and is careful to please his customers when there are issues that need to be addressed. The price for the camera was lower than everyone else's.
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"I order a CanonEOS RebelT3i on line,it was my first order from AJ Richies, I called customer service (CS) the next day to upgrade shipping to receive the item for Christmas. CS was great, he walked me through the order,we realized I needed an additional filter, he then saw I could save some money buying one of the kits. I received the camera overnight.Everything was in the order. I will certain order again. Hubby will have a great Christmas present under the tree. Thanks "
"Like most of complaints on this vendor, I got an email and asked me call back to confirm a 'billing' info. I did, a guy, very rude, told me the item I ordered out of stock, and want to cancel my order. However the camera I ordered is still selling on their website at the same price. After I responded an email and complained, they told me found more and shipping right way. Now I cross my fingers on the quality of the camera, hope it is not a refurbished or return one. I will be back and give this vendor a complete review after I receive my camera and completely tested.
Frankly speaking, I really don't like their selling strategy and customer service."
"Ordering my new camera was easy and very informitive. The people from Ajrichies called me the next day and helped me get the right package for my needs, They were very helpful. It's always nice when you get a"real" person to talk to and not a recording. Thanks for your help"
"Do not buy from this company. They are dishonest. Read the reviews.If you are gullible enough to allow them to pad your bill with all kinds of extra items you may think you got a good deal. Spend a few more dollars and buy from a reputable company."
"The site is easy to use and your prices are great!"
"It is ok, they have good products and good prices."
"Fantastic buying experience right before the holidays! "
"The prices and selection are good. Had an issue with the shipping and processing but Adam took care of that. Thanks AJ Richies."
"Prompt service with verification that we had ordered everything that we needed. Thank you!"
"I was contacted by Adam, a manager at AJRichies to rectify a problem with late shipment of a camera I ordered on Black Friday. He has offered to send me the camera I ordered originally using overnight shipping at no extra cost to me, to ensure it will reach me before Christmas Eve. I am satisfied with this outcome.
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