"Generally speaking I'm very happy with all over 500 purchases I have done. They have electronics components that nobody has. Supply them quick and normally are good quality.
"

"Order ID: 8014699159465125 nolu siparişi, https://tr.aliexpress.com/item/33027209484.html?spm=a2g0s.9042311.0.0.4e1c4c4d0hHqoO satıcıdan verdim. Siparişi verdikten bir saat sonra ürünü iptal ettim fakat satıcı ertesi günün sabahında ürünü kargoya verdi, bence süreci uzatarak iade işlemi yapmak istemedi olan bana oldu, zaman ve madden zarara girdim zira kargo ücretini de ben verdim.

Google Translate:
Even though I canceled the product I purchased one hour after placing an order, the seller did not confirm the cancellation.
I connected to the live support team, "The seller is malicious, did not cancel the product, sent it to the cargo to avoid receiving a refund." I said. The live support team told me that you can't help I think the seller did not want to refund the money by extending the process. I also paid the shipping fee, ı financially damaged and time. "

"Attenzione a questo venditore. Negozio
One World One Dream Store

Avevo ordinato un Strumento Musicale Giocattolo di tamburi set completo ,ho pagato 45€ e mi ha mandato un giocattolo di valore 9€ . Mi promise di rimborsarmi la differenza e non la mai fatto .
Attenti a questo ladro e truffatore.
"

"Hi dont waste your time please peeps. i am AE platinium member since 2013 and i have never broken their rules, but when i just want in a fair way my money back, they refuse to help me. i have opened like 4 disputes this month, i guess because of covid-19, but it is not reason for me to loose my money right, so i opened disputes. on all disputes i choosed same reason, described situation "purchase protection time is running out, but package is still in transit" orders which were priced less than 2 usd AE judged as valid and gave me full refund, but order priced 20usd(same situation wasted 60 days, but package are lost somewhere) AE said that this reason is not valid mentioned above. WHAAT? simlar situations on every dispute, seller guarantees on time delivery in 60 days, so time has ended and i just want my money back, but they refuse to do that. so please peeps, dont waste your time, because it is 60 days(long and wasted time) and after that in case you need dipute, you will not be able to get your money back. on items with bigger prices better use local stores, because they have stick to the law, they atleast guaranteed deliver items to you. i have taken screenshots how AE missjudging disputes, where seller guarantees on time delivery in 60 days( for what reason you guarantee, if you not full filling this)? Order Date:
Mar 12, 2020 protection time is 60 days on this order, so why this reason is not valid, if they offer it as an option "purchase protection time is running out, but package is still in transit" opened dispute in May 12. i will add screenshots in comments below if thats possible. Dont waste time please, Thank God it is just 20usd lost maybe they need them more than me.
"

"I've made an order five months ago during the period Coronavirus Spread. Knowing that I was certain that the delivery would have taken more time me due to virus situation and shipping problems related to it. But after one months I did not receive any news about my order, I tried to get a refund but it said that I had to wait amount of time before I could have apply for it. So I tried to text the seller which said only " you did not receive the package?". Now after two months I can't have my money back and I did not receive the package ordered. Also I've had difficult to contact aliexpress support. I think I'm not going to buy on this platform anymore. Oh and the site says that the order is FINISHED"

"My last orders have reached 50%. The other 50% is **** up, money lost. Liars."

"I purchased a motherboard and also purchased 5-8 days expedited shipping. That was 23 days ago and it is still in China. I understand Covid-19 is here and expected it to be a few days later than described but 23 days and still in China is ridiculous. I asked them to refund the shipping part and they told me NO that it wasn't their fault. The bottom line is they should not sell guaranteed shipping if it is not possible. They do not care about their customers, just the money. I care about my customers and have already refunded my customer the cost of the expedited shipping even tho it wasn't my fault either. I order a lot of computer parts but Aliexpress will not see another order from me. "

"Governments should investigate why most 5 star ratings are from reviewers with only one review in Trustpilot.

This pathetic scam site should be banned to operate.
I've placed few orders in the last weeks and every single chinese seller that I have interacted with turned out to be liars, scammers and outright Imbeciles.

They lie where the item is shipped. If you choose to pay more and have the item shipped from an EU based warehouse you are, in reality, just getting a faster shipment from some unknown place in china.

When you ask for a tracking number, most of the times they will give you a random set of numbers and point you to a generic track website which, like most incompetent chinese sellers, does its best to distract you from the from the fact you are being scammed.

Then comes the infuriating part.
When you open a conversation with them it's like talking to a push to talk plush toy.
They are very skilled barely construct a sentence in English that starts with "friend" and ends with "wait until the end of the day for the carrier to update" usually until you are able to open a dispute.

Then comes the worst. Aliexpress itself. They are, if I'm being kind, accomplices but most likely inept thieves that live well with this type of scam culture.
The dispute process is ridiculous where you have to interact with the lying scammer that you originally couldn't communicate with.
AliExpress will not intervene until a "data in the future". The scammer that you ordered the "product" from stays silent until the day before the deadline runs out.
It is then when you find out that the product you ordered from the EU warehouse was actually Shipped from shenzhen and you actually have to wait, not 15 days but up to 50 days, as that is the time set for Ali Express to refund you.

Eventually, and if you are lucky, AliExpress decides to refund your money, you may end up receiving less than you paid for. That is because, even though you paid in one currency, they will always refund you in the dollar value.

Also, there is no way to contact the support with an issue, as they will only have a chinese built automatic answering bot.

This is so prevalent that they obscure the real seller ratings and allow the sellers to post fake images simulating positive feedback on the item page.

Please be warned. I have tried this website a few weeks ago and ordered a few products. All except one were met with scammers with the exact same behaviour.

I know, as it is typical with this chinese websites, that this review will be drowned in a sea of 5 star reviews from users that magically sing up to review and disappear.

I would like to think Trustpilot is better than this and I will keep watching if it is worth continuing to write my reviews here.
Google reviews has removed aliexpress

I hope this helps someone not being scammed.
"

"On March 23, 2020, I placed order ID: 8011807615123148 (U.S. $ 18.46). After that, on March 27, 2020, I placed three new orders, order ID: 8011957872213148 (U.S. $ 19.50 with AliExpress coupons in the amount of $ 2.58), 8011957872193148 (US $ 20.18 with AliExpress coupon in the amount of $ 2.47) and 8011957872173148 (U.S. $ 15.50 with AliExpress coupon in the amount of $ 1.95).
I paid U.S. $ 73.64 in total for those four orders and the contents of the orders were (mostly): "disposable protective medical face masks".

A few days later all four orders were marked as "shipped" and I received the following tracking numbers:

Order number -> Tracking number
8011807615123148 -> RB932504083SG
8011957872213148 -> RB934491039SG
8011957872193148 -> RB934453937SG
8011957872173148 -> RB934062560SG

After a few days for all listed tracking numbers I could find out the following information from Singapore Post: "This number can't be found at this time. It's not available in the carrier's system yet. Please check back later."

Considering to that information in the Singapore Post, I have concluded that the order number 8011807615123148 obviously was never sent, so, on April 10, 2020, I have opened a dispute on Aliexpress for a reason that the tracking information on Cainiao Standard was fake!
Aliexpess has decided about my dispute on four occasions, on April 10, 2020, April 20, 2020, April 30, 2020 and May 10, 2020, and refused to make deciision on the dispute for reasons, I quote: "After checking the tracking information, this order is still within purchase protection time, please be patience waiting for the international package." And again and again, for the fourth time Aliexpress has decided: "Please continue to wait for 10 days".

I note that Aliexpress did the same thing with the remaining three disputes.

So, on cainiao.com for the tracking number RB932504083SG (order ID: 8011807615123148) already 47 days says: "Your parcel has left for the destination country" which is completely false and fictitious information since there is no information about the same tracking number on Singapore Post.

In other words, Aliexpress completely unfoundedly refuses to decide about my four disputes and refund me $ 73.64 (I did not include the lost value of the coupons here) since it is clear to every reasonable man as well that these four orders never left China and will never reach its destination!

I’ve been a member of Aliexpress for over eight years, I’ve spent thousands of dollars mostly very poor quality goods (627 orders), so if Aliexpress treats me so unfairly, I recommend to anyone who hasn’t bought there yet that they don’t even try to do it. But, if you adore life at risk, let you not be surprised if Aliexpress deceives you."

"Aliexpress is a joke. I had an order that the seller short shipped me 150 pieces. They do not protect their buyers. They only protect their sellers. They asked for evidence of waybills, but waybills will actually show the amount that I initially order when it is an order of 2700 pieces. I posted pictures that were taken of the inventory that I received and that was not enough for them to refund me the $75...

Not only is the dispute a joke. But initially the seller even agreed that he short shipped me and I accepted the $75 refund. But hours later Aliexpress jumps in and says I needed waybills and changes the refund to $0. I posted the waybills and explained that they are not correct because they would put down the right amount but I did not receive what I ordered, but they don't care and didn't even comment just closed the dispute and said my refund is $0. DO NOT ORDER FROM ALIEXPRESS! Their buyer protection is non existent and they protect their sellers. The seller did not have to provide anything in the dispute and yet they ruled in the seller's way. Don't waste your time in a dispute as you will waste time and no one probably evens reads them. Save time and don't buy from them

"

"I purchased an item from AliExpress that was supposed to be in the US but came from China. Accounting for the other posts to the long delay in getting items. That was not the problem and the reason for the ONE STAR (should have been less). I received a defective electronic product that was DOA (dead on arrival), the same day I received it I reported the problem to AliExpress and opened a dispute (their version of a claim). First thing that happened was the merchant supplying the product refused to do anything about it, even after I followed their guide lines of sending in photo and video proof that the unit would not turn on.
Then to add salt to the wound AliExpress did the same thing and closed the case before resolving their warranty issue. The company has a good line about customer service and guaranteeing what they sell but obviously does not fulfill on that.
I classify AliExpress "BUNCH OF CROOKS" FOR THEIR FAILURE TO PROVIDE CUSTOMER SERVICE TO THEIR CUSTOMERS.
JERZRAY"

"Ordered a massage mat and credit card was charded. But no order was registrated and nothing arrived. Impossible to reach seller. Scam risk. Stay away."

"NEVER BUY ON HERE.

They advertise USA warehouses but then when you order many of the sellers ship from China or just wait a week then tell you they are out of stock.

Delivery is VERY SLOW

I had a lot of complaints about the quality of the products."

" !!!DONT USE IT!!!
I order something without know that it was forbidden in my country (south korea) because of legislation so my package is stuck in the custom clearance. And now Aliexpress invalid the litige, they make le wait 7 days, and then 5 days and 5 more and now they invalid the litige so i am f@#~... It is complicate to communate with them. I ordered many thing in Aliexpress and it was good but now that there is a problem, its horrible...."

"Wish I could give ZERO stars. First order I placed was great. Went back and reviewed seller ratings and ordered multiple items from two different sellers with better ratings. Waited 30 days only to find out the larger order was CLOSED due to non payment, even though both charges were on my credit card. Tried emailing with seller who insisted they never got paid, and there is NOWHERE to speak to a customer service rep. Finally had to open a dispute with my credit card. Second package arrived with 2 out of the 5 items ordered.... Seller told me it was returned due to customs issues and to open a dispute. Which I am unable to do because when I try to look up the order with the order number I get a notice that nothing matches that number... and it shows NO ORDERS! So I have two charges on my credit card from two transactions and only two small items from the twenty or so ordered. And absolutely NO WAY to open a dispute with them or get the refund other than relying on my credit card company. I will never, ever order through them again. It is not worth the hassle and disappointment. Stick to eBay and paypal!"