"Was apprehensive about using Alibaba at first, but after yearlong use throughout 2020 & 2021, I've found it to be indispensable! Like with any platform, just be sure to check individual seller ratings first. "
"Alibaba don’t care about customers money. I spend more than $1,300 in a dtf printer that was broken. The trade assurance that alibaba offer is a scam. They never give me a refund for the broken printer."
"Stay away from this website, don't buy anything from this website, Customer service did nothing about it SCAM STAY AWAY FROM THIS"
"Supplier was punctual in communicating and updating regularly. Helped us source several products consolidate and shipped out on time. "
"Easy to find products and efficient ordering process. Have used Alibaba a number of times especially for samples."
"Alibaba is a nice marketplace to find the right suppliers and make long-term business. It is easy to manage the operations and Trade Assurance is a huge advantage for the buyers. Payment through Alibaba makes things easy, quick and safe as well. "
"I was looking for a couple of items to include as a gift pack so went to Alibaba. I was very pleased with their website because it was easy to use and everything went very smoothly. I was able to communicate with all the vendors about my needs and they fully satisfied them. I would highly recommend Alibaba to anyone! "
"Tried to send me ALLOY product instead of stainless steel. I paid for stainless steel. She said she did me a favour as she SOLD them to me cheaper and I wouldn't know the difference!!! I lost %2.95 of my purchase price is alive b a transaction asking for a refund. There is no Help centre to report anyone. Only a refund."
"**** SO BAD.I LOST MY MONEY"
"But don't buy outside of alibaba. Some buyers encourage you to buy outside of alibaba on their personal websites. If you make payment outside of alibaba, consider it wasted."
"Unfortunately I had a very poor experience with Phytochem Sciences Inc. I had ordered a bulk mushroom order in dietary supplement form. I had requested 90 vegetarian capsules. They came in very empty. The powder itself barely filled half of a capsule. This is after waiting about 6 months from payment to receiving the package. I am so disappointed and sad with my order. I am trying to get a refund right now but they are not being compliant so I am taking it up with Alibaba.com.
"
"As usual it is very pleaseant to communicate and trade with Mia. She is always very friendly and professional in advicing concerning products an utmost helful with solving problems. Items are alwas shipped emmediately after paying(due to the long way to Germany and times at the customs, nevertheless, it takes some time, but EMS-China- delivery+tracking is very reliable. All produkts always arrive very well wrapped and in good shape. The product is on high standards and very satisfying. It is usable as description shows. The expiring date is always reasonable."
"I bought a product from alibaba.com.
Shenzhen L.H.S International Logistic Co., Ltd. The company named defrauded me.
My products are missing . The firm ignores this.
alibaba.com protects the seller.
"
"I ordered a set of NGK 48871 U5257 Ignition Coils and I chose the express shipping option and I received the shipment nine days after I placed the order. Typically, from prior experience, it takes fourteen days or more to receive shipments from China to the United States. I expected an even longer delay since we're in the middle of a pandemic but, they exceeded my expectations. I installed the ignition coils and I've been using them for about a month now without any problems whatsoever. I've read stories about substandard, counterfeit items being sold online but I didn't experience any problems. The Alibaba seller I used is
Chongqing Beyond First Import And Export Co., Ltd. Their prices beat anything I could find locally.
"
"I've just received my very first order from Alibaba and I couldn't be happier!"