"Order two fountains four months ago…Items never arrived and response what so ever from the seller.. Lesson learned, will never purchase from this business again…"
"will use again. great transaction and received product very fast. "
"Alibaba always siding with the manufacturer. Trade assurance is a fraud, they never cover you. Even after solid proof from my side, it’s like they never cared to check my evidence. They keep asking me the same questions which are already answered in the evidence that I have submitted to them each time they ask, multiple times! I lost over $6000 AUD to this manufacturer who sold me very bad quality items and I’m
Unable to sell. I will be contacting the Chinese embassy about alibaba and their misleading fraudelant consumer protection. "
"Don’t trust verified logo on alibaba app, I got scam . Now the company guangxi kaitai biotechnology switched to guangxi taimeile technology . Always Alibaba trust Chinese company. I had all proofs that their company sent me non conform product and no documents ( invoice and certificates) . I contacted Thailand embassy ( because product made in Thailand) they told me that the company ( goodherbs )doesn’t exist . I found that alibaba participated in the crime..guys please if you want to do business with Chinese company, go their chose your product, check each piece, put them in boxes or containers then pay or keep your money in your pocket . Don’t trust Alibaba ( 0% confidence). "
"Disgusting customer support and case solving! They just help there homies! With clear evidences supplied that Chinese company is scamming me, the response received, please work with them to negotiate! 0 trustworthy service!"
"I've purchased from Alibaba several times. Really innovative website, with new ways to connect and feel reassured before purchasing. I feel confident that my transaction is secure, that I'm getting what I'm ordering and that if not satisfied - they will make it good. "
"99.99% i have a postive experience buying from Alibaba/Aliexpress. Everything is professsional and I feel protected and respected as a customer even if i'm at the other side of the planet. Will definately buy again. "
"I am from the USA and i have to say that i have had nothing but best experience. Even if something went wrong the seller quickly responded with a solution. I was able to find me a permanent shipping agent that will handle all my shipping needs to my business. The communication is solid to the point that i can ask a question and they will reply super late at night in there country, which says a-lot about this platform."
"I have had great experiences each time I have ordered on Alibaba. I definitely recommend using the site. "
"They provide a good and secure platform I believe you can find good deals on that platform"
"Dovevo cercare delle Maglie e delle Tute per la mia squadra. Ho trovato tante aziende disponibili e con prezzi ottimi. Ho acquistato da una di queste con ottimi risultati. I giocatori sono rimasti molto soddisfatti e le altre squadre ora ci guardano con un pò di invidia.
I had to look for jerseys and tracksuits for my team. I have found many companies available and with excellent prices. I bought from one of these with excellent results. The players were very satisfied and the other teams are now looking at us with some envy."
"You are really informed about every single step. This gives you the certainty that what you have just done has also arrived in the portal. I had never seen this kind of reconfirmation before. I love it."
"Very easy and professional on contacting the supplier and they get the job done at the highest quality. I am very satisfied and would 100% recommend ordering from here! "
"Vendor Jianzheng lighting at Alibaba has excellent service & pricing. Best place to go for light bulbs that are difficult to source especially if you have light fittings that are for halogen light bulbs. Alibaba has a lot of products that are difficult to source elsewhere & Jianzheng allows for minimum order of a few pieces so works well for personal shoppers like me. "
"It's a fantastic shopping website with a large selection of high-quality items. I most likely looked at the apparel and clothing list and discovered that the clothing line was fashionable and of high quality. This is where I got my shorts. The product was fantastic, and the price was also fair, with additional high-quality product offerings available."