"This is my 3rd purchase, and I couldn't be happier! Great service, superfast delivery! "
"Called with questions all questions were answered on phone call no waiting great attitude very willing to stay on phone till my questions were answered very nice people"
"Great customer service and very fast delivery. "
"Return was handled polite and prompt."
"I bought one of your mini splits about 7 years ago
And it has ran flawlessly ever since. So I bought your 24000 btu blueridge mini splits recently and it is amazing. The install was flawless And customer support is very good."
"Easy install and now sit back and watch my electric bill go down. Equipment is super efficient and quiet. "
"Very Helpful & Fast Delivery!"
"Ordered on Saturday arrived on Tuesday couldn’t be happier. Gentleman delivering was very kind.
Package well and no issues "
"Delivery was prompt and installation was super simple! Would definitely purchase direct from Alpine again!!!"
"Great and immediate service. I ordered a PTAC unit and I got a call right away making sure the delivery details. Then next day I got a call making sure our electrical requirements were met and that we understood them.
Great company in this collapsing world where no one seems to care about the customer or whether or not your happy with the product or the experience.
Great job guys your head and shoulders above the rest and you should be recognized for this :-)
Thanks again, Joseph"
"Ive ordered multiple times from Alpine, and I am always happy with the service and products"
"All the Alpine representatives helped me with replacing my system. The only reason I rated Alpine with four stars was a recommendation by one of the reps about using a TX device, which necessitated a heavy-duty capacitor. I was unsure if I needed it or not. Based on my question about it, one rep, not the original one I dealt with, suggested that I would do well to order it. I did that, and subsequently, another rep said it would only save me thirty dollars a year. There appeared to be a lot of trouble to go through, so I returned it. The cost of shipping to me and back ended up being about 65 dollars.
Otherwise, I am happy with my purchase and would not hesitate to recommend Alpine. "
"The PTAC unit was exactly what we needed. But dang, is it heavy!"
"Very fast delivery, but the guy I talked to on the phone was pushy."
“Thank you for taking the time to share your feedback with us. We truly apologize for any issues you experienced while ordering with us. If we can provide you with any further assistance or if you have any questions please reach out to our customer solutions team at (800) 865-5931.”
"If I could, there would be many more starts, superior service for the second time in a row."
A rep from Alpine Home Air Products, Alpine-Home-Air-Products, has responded:
“Thank you for taking the time to share your feedback with us. We truly apologize if you had a less than perfect experience while ordering with us. If we can provide you with any further assistance please reach out to our customer solutions team at (800) 865-5931.”