"Delivered on time. Good instructions. Easy to install. Had a couple questions prior to start-up and Alpine tech walked me through it. Great people to work with. "

"Alpine gave us the best price and were highly responsive to our inquiries over the phone calls. I recommend them highly."

"exactly what i ordered shipped and arrived with no hassles."

"Excellent service and support "

"Last purchase require modification but worked out ok,"

"I am totally satisfied with everything!! From the beginning to the end of the process. Truly a great experience! "

"I ordered my furnace Wednesday and received it Thursday and installed it Thursday without any issues, I would recommend them to anyone they saved me a touch over $700.00 from our local parts house and I would have had to wait 7 to 10 days to pick it up, Thanks.
"

"I received just what I ordered. Super fast delivery too."

"Excellent Delivery time and phone support but the website was confusing using PayPal. Did not seem to have a place to put in my address and ship to address. I called and spoke to a representative and we walked through the ordering process so it all turned out wonderful. "

"Awesome as always my 3rd purchased from this company "

"Easy to order, received on time."

"I would order from alpine again."

"came on time and it works great"

"Purchased a Friedrich PTAC to replace a very old, existing Carrier unit. The Alpine Home Air called me right after placing order on their website to confirm if I had a sleeve and if not, one would be required. Since this was a replacement, sleeve was already installed, but would be very helpful clarification if this was initial installation and if I was not familiar with how the PTAC units were installed.

As for the Friedrich, The install was very easy (literally pull the old unit out of the sleeve, push in the new Friedrich unit and plug in in). I have been using the heating function only so far. It is much quieter than previous unit. However, I am having issues with the thermostat. When the room is unoccupied, I like to set the temperature to lowest setting, 61 degF. However, the unit would keep turning on even though the room temperature was already above 61 degF. In addition, when it is too cold outside for the heat pump portion to function, the electric heat strips are used. With heat strip operation, the unit keeps them on until the temperature is much greater then the setting before turning them off. This results in the room getting very warm before the heating is turned off, and then slowly getting cold until the heat strips turn on again, causing very noticeable and uncomfortable temperature swings."

"I ordered on line and immediately received information. They kept me in the loop and the product was delivered quickly without any issues."