"Had a question regarding the product and received a phone call from the company. The employee was very helpful, the product was just what we needed, and was affordable.
Would recommend this company and will use them again in the future."
"I remodeled a 720 sq.ft. mobile home in western N.C. 2br. 1half bath. I purchased the 18,000 BTU. Blue ridge mini split. The unit actually heats the whole house. It's extremely quiet inside and out, very simple to install and came with everything needed. I have not used A/C yet, but I'm sure it will do great. "
"Had a snafu with shipping my Honeywell thermostat that was corrected by AlpineHomeAir. I got my product on time and couldn’t be more satisfied. Definitely will shop here again."
"Lowest price I found online, delivery was quick, and I really appreciated the follow up email with the PDF manuals and wiring instructions."
"worked out great ..thanks ..nice unit "
"Shipment came with cosmetic damage and the company promptly issued a $100 credit."
"Ordered a replacement PTAC heat pump for my large sunroom. Website was very helpful in selecting the correct size unit. Ordering was easy, delivery was prompt, and the Alpine technician followed up to assist if I had questions. I would definitely use them again! "
"American people you talk to that's very nice you can understand them. They was real helpful and took care of the problem. Thank you"
"Everything went very well period"
"Alpine made this process a breeze. I love the new Goodman high efficiency unit. Its 2 Stage Cool and 2 Stage Heat and we added a 8kW heat pack for emergency heat.
Procured a new Honeywell thermostat and its perfect for this equipment.
Take Care and Good Luck!
Vince "
"It's nice to have even heat."
"Quick service, quick reply to my question. "
"I purchased a Goodman GMSS960804CN Furnace with LPG Propane conversion kit for my workshop. The unit was very smartly packed and placed on a sturdy pallet. The pricing was good and the documentation was very thorough. I was able to install and get the unit functional within one try. I would definitely buy again from Alpine Home Air."
"It was great, my product was easy to put together, and working great"
"Had to go with a 5” system so I was able to get all my register boots here. However they didn’t have 5” flex elbows or tees. Shipping was absurdly high for one large sized, easily handable, box containing 4 reg boots. Over 40 dollars. Weighed very little. "
A rep from Alpine Home Air Products, alpinehomeair, has responded:
“Hi Brian,
Thank you for recent purchase and your review - we appreciate your feedback. I understand your frustration in regards to the shipping costs. We are reviewing the actual cost with UPS and if there is a difference we will be sure to credit your account at which time you will receive a follow up email. I am sorry to hear you were unable to find all of the ducting pieces you were searching for. While we do carry some ducting, our main focus equipment and commonly used accessories for the equipment. If you need any further assistance our customer solutions team can be reached at 800-865-5931 M-F 8am-5pm and Saturday 9am-2pm CST.
Thank you,
Dan
Customer Experience
Alpine Home Air Products”