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Product & services pricing
4.26/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.25/5
Customer service:
4.27/5
Return/Replacement policy:
4.20/5

Verified
5/5

2018-11-03

Great company!

"Buying from Alpine was a great experience! Fast shipping and wonderful customer service! "

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Verified
5/5

2018-11-03

Fast delivery and easy install on furnace.

"I ordered an electric furnace for my manufactured home. It arrived in less than a week and I had it installed within a few hours.
I was lucky I only had to trim the sheet rock for the taller unit . I was also lucky to have a couple of friends to wire my thermostat.
Overall a good experience and I can upgrade with a new heat pump at a later date.
"


Verified
4/5

2018-11-02

Good deal

"Ok I have installed many a/c units in the past 10 years and this one is possible the easiest yet. The only complaint I have is the factory flares on the copper. I did have to re-flare all connections to keep the unit from leaking. I haven’t ran it a month yet but can tell the room has never stayed at a certain temp like it does now. I say anyone with general knowledge of power tools can easily install these units. The web site needs to explain the adapter 5/16x1/4 is needed to pull a vacuum and charge if more Freon is needed. They say it’s a recommended but not why. All in all great unit very quite works great in my 800 sq ft room. Definently would buy another for more projects. "


Verified
5/5

2018-11-02

DIY guy

"Installation went without a challenge. Signal wiring might take a little time to figure out if its a new furnace install along with the humidifier install."


Verified
5/5

2018-11-01

timely delivery

"quick service! Highly recommended."


Verified
5/5

2018-11-01

Better than expected

"The order shipped and was delivered within a week. All of the instructions they provided were super helpful for the installation. When I emailed a question, I got a response back right away. I was a little worried at first that I had bitten off more than I could chew but it ended up going great."

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Verified
5/5

2018-11-01

Excellent

"Fast, easy, fast ship, great product!!!"

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Verified
5/5

2018-11-01

Excellent service and quick delivery

"This is the second time I've ordered from Alpine Home Air Products and I've been very happy both times. The customer service is excellent and the delivery of the unit was extremely quick. They always reach out and give me contact info for any questions I might have. I've recommended this company to friends and family and will continue to do so!"

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Verified
5/5

2018-11-01

fast shipping

"Furnace was shipped fast and works great"

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Verified
4/5

2018-11-01

electric furnace

"First time purchasing from Alpine and i'm very please with the service and most of all the extra help with financing that made my experience feel more comforting. I didnt have to buy from one of those pricey warehouse. Thanks you"

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Verified
5/5

2018-10-31

Good buy

"Easy install. Started up first try and working perfect ever since."


Verified
4/5

2018-10-31

Satisfied Customer

"Let the potential customers know that the units are delivered dry cell (freon not included). This will prevent delays with installation and operation of the unit. The unit itself is quiet and works very well. "


Rep reply posted 2018-10-31
A rep from Alpine Home Air Products, alpinehomeair, has responded:

“Hi Bonnie,
Thank you for your recent purchase from Alpine Home Air Products and for your review - we appreciate your feedback. I am sorry to hear that your system arrived without any refrigerant. These systems should arrive with factory pre-charge for up to 25 ft of line set. I am happy to hear that the equipment is quiet and working very well. As a reminder, you do have unlimited free technical support so if you have any issues please let us know. Our customer solutions team is available M-F 7am-7pm and Saturday 9am-2pm CST at 800-865-5931 and will be happy to assist.

Thank you,
Dan

Customer Experience
Alpine Home Air Products”


Verified
5/5

2018-10-31

Good quality......good price

"Delivered as advertised....... best price online."


Verified
5/5

2018-10-31

Blueridge Mini-Split install

"The Blueridge Mini-Splits are a great product. I have two units in my house and they are extremely energy efficient and quiet and keep the set air temperature perfectly. I live in Houston Texas where the outside air is very humid, the mini-splits **** out the humidity and leaves the house extremely comfortable. Even when it was 106 degrees outside the mini split had no problem cooling and it didn't struggle at all it still barely run just like always. I just installed a 2 ton Mini Split for a customer on 10/29/2018 in his upstairs garage and it works very well, it's ice cold up there now, the original standard 2 ton split unit could not keep up probably because of the ductwork getting so hot in the attic. I can't express how awesome these units are."

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Verified
5/5

2018-10-30

Excellent svc

"It was awesome !!!!!!!!!!!!!!!!!!!!!!!!!!!!"