ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.11/5
Chance of future purchase:
4.13/5
Shipping & packaging:
4.13/5
Customer service:
3.98/5
Return/Replacement policy:
3.75/5

Verified
5/5

2018-12-07

Satisfied

"Someone from Alpine called me to make sure I had ordered everything I needed before they shipped my furnace."


Verified
5/5

2018-12-06

Prompt service, good price

"Very satisfied.
The right part delivered quickly.
"


Verified
5/5

2018-12-06

Always a great experience dealing with Alpine

"Every time I purchase from Alpine I get what I need in a timely fashion!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-12-06

super groovy

"yes dope! :) they fit great and work great"


Verified
5/5

2018-12-05

Fantastic humidifier & grat customer service

"If you need a humidifier, go to this website. They have a huge selection. I called them a few times with questions about various models. I had an actual phone conversation with a person whose primary language was English. They helped me understand the various features so I could make an informed decision on what best suited my needs. They also included a DVD to show me how to install the humidifier."


Verified
5/5

2018-12-05

Bypass Humidifier

"Alpine Home Air was very responsive with questions and the product arrived on time. I haven't had it installed yet. I would use this supplier again."


Verified
5/5

2018-12-04

Great!

"The furnace was packaged very well."


Verified
5/5

2018-12-02

Great service & support from Alpine!

"I ordered a 3-ton gas pack recently from Alpine, and the service & support for my installation-related questions was outstanding. I had some pre-order sizing questions and a duct-related question that they were happy to help with. The shipping was flawless, and the unit arrived in perfect condition. Highly recommended!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-12-01

Great service, fast delivery.

"Ordered my furnace and A/C unit the day before Thanksgiving got it the following Thursday morning."


Verified
5/5

2018-12-01

Williams propane heater

"Very fast delivery. Happy that the new heater fit the same exhaust flue as the 35 year old Williams we were replacing. The pilot light seems more resistant to blowing out on windy days than the previous one. It is working very well."


Verified
5/5

2018-12-01

Good products, Great customer service.

"The two minisplit systems I bought work great and saved me some money. I had minor issues but customer service was quick to give advice, solutions and ship parts."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-11-30

Great experience

"Ordered and received within a week's time. Great service. Thanks!"


Verified
5/5

2018-11-30

High efficiency furnace

"Ordered the furnace online from Alpine and it could have arrived in one day if the truck line hadn't shut down over the Thanksgiving holidays. My grandsons installed the furnace in a couple of days as the furnace is ready to go when you get it. No problems but my one grandson it a HVAC tech so that helps. Furnace is working great so far."


Verified
5/5

2018-11-30

Great product for the money

"Excellent customer service. They called to confirm my order and to make sure I was getting the correct size accessories. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-11-30

HEAT IS ON

"WHEN FURNACE WAS NO MORE ALPINE CAME TO THE RESCUE WITH A UNIT FOR OUR NEEDS. THANK YOU ALPINE FROM ALL OF US AT THE MACHINE SHOP "