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Product & services pricing
4.26/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.25/5
Customer service:
4.27/5
Return/Replacement policy:
4.20/5

Verified
5/5

2018-10-20

Happy.

"easy to deal with. very reasonable prices. quick shipping."

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Verified
4/5

2018-10-20

happy with product and quick service.

"Google BTU calculator, furnace selection was easy, service and sales made sure I had everything I needed with a follow-up contact. Delivery was prompt. Thank you Alpine Home air products."

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Verified
5/5

2018-10-19

Easy Good Furnace Filters

"Furnace filters were so easy to order, were received promptly and work effectively! Will order again! So nice to receive a product that is big, bulky and awkward right on my doorstep."


Verified
3/5

2018-10-19

Pretty good.

"I ordered the installation kit mostly for the installation video. But i received everything but the video. "

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Rep reply posted 2018-10-19
A rep from Alpine Home Air Products, alpinehomeair, has responded:

“Hi Miguel,
Thank you for your recent purchase from Alpine Home Air Products and for your review - we appreciate your feedback. I am sorry to hear that you did not receive your Installation DVD. We will be happy to send that out to you right away. Also, we do have installation videos on our website in the learning center. As a reminder, if you have installation questions, you have free unlimited over the phone tech support and they will be happy to assist and answer any questions you may have. If you have any other questions or require any additional assistance, please let us know. Our customer solutions team is available M-F 7am-7pm and Saturday 9am-2pm CST at 800-865-5931 and will be happy to assist.

Thank you,
Dan

Customer Experience
Alpine Home Air Products”


Verified
5/5

2018-10-18

Mini split

"Great unit works perfectly "


Verified
5/5

2018-10-18

Excellent Service!!

"Alpine is AWESOME!! Answered all of my questions and delivered promptly."


Verified
5/5

2018-10-18

great experience

"Seems to be an outstanding product, ordering was very easy, delivered very quickly, no problems, exactly as described, thanks"


Verified
5/5

2018-10-17

Most Excellent

"Price and delivery were great. Have not yet installed so I cannot address ant other issues."


Verified
5/5

2018-10-16

Great!!!!!!!

"Ordered a 96% Goodman 60,000 BTU Furnace, have dealt with Ferguson for the last 10 years. Alpine come in and beat their price, Installed furnace everything worked like it should. All my future order will be done with them Grade A Service Thanks Russ."

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Verified
5/5

2018-10-14

so quite

"easy to install work great will by more"


Verified
3/5

2018-10-14

goodman Heat Pump Hard Start Kit

"The instructions say the start capacitor should be mounted with the terminals up. The red wires are to short to do this. I will replace the wires with longer ones. "

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Rep reply posted 2018-10-15
A rep from Alpine Home Air Products, alpinehomeair, has responded:

“Hi Gary,
Thank you for your recent purchase from Alpine Home Air products and for your review - we appreciate your feedback. I am sorry to hear you experienced some issues installing your hard start capacitor. I am happy to see you may have found a solution. As a reminder, you do have unlimited technical support and we will be happy to assist. If you have any other questions or require any additional assistance please let us know. Our customer solutions team is available M-F 7am-7pm and Saturday 9am-2pm CST at 800-865-5931

Thank you,
Dan

Customer Experience
Alpine Home Air Products”


Verified
4/5

2018-10-14

Arrived quickly

"Order was shipped quickly and was complete. Installation went smoothly"


Verified
5/5

2018-10-13

No problems

"Correct product arrived on time. Price was a little high I feel."


Verified
5/5

2018-10-13

The best.

"I am a repeat customer for the reason getting a fair price and a fast delivery.
Love it.
"


Verified
5/5

2018-10-12

No issues!

"Everything was easy from ordering to delivery. "

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