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Product & services pricing
4.26/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.25/5
Customer service:
4.27/5
Return/Replacement policy:
4.20/5

Verified
5/5

2018-10-12

Great customer service

"The customer representatives was very knowledgeable. "


Verified
5/5

2018-10-12

Excellent customer service

"Would not hesitate to order from Alpine Air again. Matter of fact I did!"


Verified
5/5

2018-10-11

Outstanding

"Shopping for the product was very easy, prices were unbeatable and delivery was speedy. We are very satisfied and we recommend this company to others. Thank you, Alpine!"

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Verified
5/5

2018-10-11

heater

"Great service and very helpful in explaining how it is ship and warranty."

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Verified
5/5

2018-10-08

Hotel/Motel style HVAC

"The delivery was on time and the product is now installed and operating wonderfully. Installation was very simple ( I have however spent my live in construction ,building, remodeling etc.) I had it operational by days end the day it was delivered."


Verified
5/5

2018-10-08

Great company to deal with

"Once again Alpine has delivered a great product at a fair price and speedy delivery. Same results when I purchased a new furnace 15 years ago."

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Verified
5/5

2018-10-08

Sweet

"Fast. Easy. Do it yourself."


Verified
5/5

2018-10-07

Good quality, great customer service

"A pallet was delivered to my driveway. I unpacked it and found all components with no damage. Installed it myself with no prior AC knowledge. I called Alpine twice for help, they were great. I needed to purchase a vacuum pump and gauge set. It is now installed, works very well and makes little noise. Good quality equipment. I am very happy with the purchase. Will so buy another."


Verified
5/5

2018-10-06

Perfect

"Called before arrived so i didn't have to sit around all day, prompt, friendly, careful."


Verified
5/5

2018-10-06

Friendly service

"Brevity is the soul of wit/ everyone I worked with{sales,tech,etc]very helpful/very unexpected all around exceeded my expectations so far... stay tuned!"

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Verified
5/5

2018-10-05

Perfect

" Hard to believe how fast and courteous these guys are. Two day delivery. Got a call asking If I had any questions. Also gave me some tips on installation and things to look for. These guys are good!"

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Verified
5/5

2018-10-03

Alpine Air was quick to ship and very helpful in the ordering process

"Friendly over the phone and verified proper equipment ordered. Shipping was quick. "


Verified
5/5

2018-10-02

Driver was helpful

"Shortly after I placed my order I was contacted by an actual human being who asked me if my purchase on the website went all and asked if I needed anything else.
When the furnace was dropped off it was raining and the driver was kind enough to place it in my garage even though I only opted for curbside delivery. I am quite pleased with my Alpine experience.
"


Verified
5/5

2018-10-02

Superior Customer Service

"I am a homeowner, not a contractor or professional HVAC technician. The product I purchased was easy to locate and order on Alpine's website. It appeared to be packed and shipped with care and was delivered rapidly. After I received it, I called Alpine for assistance regarding the installation of the product. The customer service representatives I spoke with were more than helpful and Alpine's technical support representative answered all of my questions and helped me to complete a successful installation. Needless to say, I will look to Alpine in the future for any HVAC products that I may need!"

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Verified
5/5

2018-10-02

Excellent Service

"After placing my order online, I received a follow-up call the next day. all of my Technical and warranty questions were answered thoroughly, and I received the furnace on time as promised"