"Shipping on time everything went great"
"Love the AC plugs. I no longer use the system so it was a great surprise to find them "
"The delivery man was very efficient and very courteous!"
"We bought the Mini Split unit to heat and cool our cabin in Adirondack Mountains. We now can come to the cabin in April and leave in October. This is PERFECT for our cabin and much better starting the fireplace and chopping wood. We got the Wi-Fi option and when we leave home for the cabin we just set it and it’s comfortable when we arrive.
Both heating and cooling is quick. No struggle at all for the 1.5 ton 18K btu unit to handle the 600 sq. ft. cabin.
I had several local HVAC companies quote a complete name brand system but quote was $3500 to $4500 installed. I found Alpine on the web and called the customer service and he was very helpful in the ordering of the Blueridge unit.
I finally got a local guy to install it and paid him $500 and that was the absolute best. Yeah, I could have done it with a "buddy" but I wanted a pro to install it.
When the unit is running, it barely makes a sound both inside and out. I couldn't be more pleased with the results. I’m also very appreciative of our Alpine sales rep Peter for answering all our questions and making it easy to make the decision to purchase.
We had a broken front cover of the inside unit and I called customer service and they shipped a new front cover at no charge and was received within days. I’m a happy customer and would purchase again. "
"Needed a new concentric vent for my furnace. Alpine had best price, shipping was reasonable. Ordered late morning, arrived next morning. Can't beat that with a stick!"
"Delivered inside my house. "
"getting it installed tomorow"
"Fast delivery, exactly what I ordered and excellent customer service when I called with questions. "
"was not expecting problem connecting gages/unit power connectors very hard to connect wirers ,
should have better terminal block on evaporator side "
"Ordered the DVD have not received the product as of today."
"Arrive when they said it was going to arrive, i definitely recommend them "
"Very happy with your service."
"As always alpine air does a great job"
"Fast and Easy. Product came well protected. No damage and friendly driver. "
"Another excellent experience with Alpine Air.
A/C condenser and coil delivered promptly and unscratched."
A rep from Alpine Home Air Products, alpinehomeair, has responded:
“Hi Michael,
Thank you for your recent purchase from Alpine Home Air products and for your review - we appreciate your feedback. I am sorry to hear you have not yet received your DVD. We have issued a credit of 49.99 to your account and we are sending out another DVD right away. Also, the videos are available on our website to view at anytime in the learning center. If you have any other questions or require additional assistance please let us know. Our customer solutions team is available M-F 7am-7PM and Saturday 9am-2pm CST at 800-865-5931 and will be happy to assist.
Thank you,
Dan
Customer Experience
Alpine Home Air Products”