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Product & services pricing
4.12/5
Chance of future purchase:
4.14/5
Shipping & packaging:
4.14/5
Customer service:
3.99/5
Return/Replacement policy:
3.77/5

Verified
5/5

2017-07-23

"Arrived on time. Product works well. Installed with no issues."

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Verified
4/5

2017-07-22

Ac order

"Arrived timely but coil was missing parts to hook up small line on coil. Local kit cost $28+ and house is cool again."

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Verified
5/5

2017-07-22

Great product

"And fast delivery. A good experience all around."


Verified
5/5

2017-07-20

Great service, instant shipping

"I purchased a set of Space Pak outlet plugs. Alpine's price was the best and the service was excellent. Would use again."

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Verified
5/5

2017-07-19

"fast transaction, product looks real good will be enjoying it soon"


Verified
5/5

2017-07-17

Exceptional Value

"The Alpine website was easy to navigate and very informative. I researched a number of other units and sellers, and came back to purchase the Blueridge unit from Alpine. Everything arrived on time. I was impressed by the quality of construction of the units. Installation was aided by the on-line video. After having a professional complete the installation, it started right up and has worked flawlessly. The units are very quiet, and cool exceptionally."


Verified
5/5

2017-07-17

Professional and courteous.

"From my initial call to delivered product, this has been a truly wonderful experience."


Verified
5/5

2017-07-16

Easy

"Very easy and friendly personell and super fast delivery."


Verified
5/5

2017-07-15

It showed up when It was supposed to.

"We ordered it and it came in right on time. No complaints. "


Verified
5/5

2017-07-15

wELL INFORMED CUSTOMER SVC. AND FOLLOW UP

"Our Home Air Conditioner died (20 yr. old) in 90+ degrees. After much research and frustration we finally found Alpinehomeair.com. With the help of their customer service rep. Joseph W., we placed an order quickly and easily with the right system for our residence. It was delivered appx. 5 days later and placed exactly where we requested, not just "dropped off in the driveway". We would recommend Alpine Air to our both our family or friends. THANK YOU11111"

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Verified
5/5

2017-07-14

Great service

"Recived my order in 3 days. Works Perfect"


Verified
4/5

2017-07-14

Great Value

"Got a good deal on a scratch and dent furnace which arrived in good shape. My installer had no issues. Saved at least $500 overall."

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Verified
5/5

2017-07-14

RL-14 Stove

"Excellent, fast delivery and no shipping costs, it's the best stove for the money anywhere."


Verified
3/5

2017-07-14

Good price but product damaged

"Items arrived in timely fashion but the one product was damaged. Luckily it was still operable so I didn't initiate a return. I was also under a timeline otherwise I definitely would have given returned it."


Rep reply posted 2017-07-14
A rep from Alpine Home Air Products, alpinehomeair, has responded:

“Hello Angelo,

Thank you for your review. I am very sorry to hear about the damage which you experienced - we certainly do not want any of our customers to have damaged products. I am glad to hear that the unit is operational and the damage is cosmetic. I called and left a voicemail, please feel free to give me a call back during a time of your convenience. I am happy to review and discuss options for resolution!

Best Regards,
Margaret

Customer Experience Manager
Alpine Home Air Products”


Verified
5/5

2017-07-13

Fast delicacy and kept me updated throughout the whole process, from order to delivary.

"Fast delicacy and kept me updated throughout the whole process, from order to delivary."