"Fast delivery. N ice unit "
"Great product and simple to install. Fast shipping
"
"Custom service was fantastic and easy to install. "
"I had no surprises and no concerns. I ordered the part I needed, paid for it, received shipment, had it installed and story closed. I was 100% satisfied with doing business with professionals."
"everyone was very nice and helpful. i had to call back twice with questions. "
"Fast delivery well packed as described. Good experience. "
"Easy to install and works like a champ. So quiet inside and outside, wow what a product. Only one problem on the install was one bad factory flare but easy to fix. Will do an update at the end of the summer for sure. "
"Overall great experience."
"My experience with Alpine Home Air Products was Excellent. Delivery was faster than I expected, the packed was in perfect condition, it is working very good. I am very happy with my purchase."
"This company does a great job explaining the qualities of it's products and follows up with great CS.
Dan C"
"Before my selection of which ptac to purchase I had several questions. I called customer service and the nice woman told me that a product specialist would be calling me to answer my questions. As to this date i never got that call. I have yet to install the ptac, im certain it will be fine for my needs. Had i found the same ptac and kit elsewhere I probably would have purchased it from them. "
"I made the order and forgot my pay pal account had PO Box as address. Quick email, quick change, never slowed anything down. Shipping was quick. The trucking company, XPO Logistics, did a fabulous job getting it here and were great to deal with. A quick call to Andy at their dispatch to let them know GPS is wrong for my house. Andy was friendly and professional Driver called and I got the delivery seamlessly. What a great company to deal with. Thanks again Alpine Home Air Products."
"Too soon to review because we haven't used it, but it seems good quality. The order and shipping experience was great. "
"Fast & knowledgeable service. "
"EASY TO ORDER/ RECEIVING AND DELIVERY RIGHT AT FRONT DOOR"
A rep from Alpine Home Air Products, alpinehomeair, has responded:
“Hello Kirk,
Thank you for your review and feedback. We are currently in our high season and our product consultants are trying to get back to everyone as quickly as they can, my sincere apologies that we were unable to get back to you in time for your order. I am glad to hear that you were confident in your order needs and able to purchase regardless of call back - we do appreciate your business!
Please let us know if we can be of any further service, our customer solutions team is happy to help. We can be reached via phone at 1-800-865-5931 or via email as csm@alpinehomeair.com.
Thank you again,
Margaret
Alpine Home Air Products
”