"great product great follow-up no issues"
"I received a box with all five filters within 3 days of ordering them, packaged tightly and ready for use. The dry air in the house is no longer an issue. I will be ordering several more 990-13 filters in the years to come. "
"Found the perfect thermo for my new unit and got it to me quick!"
"Item comes very quickly and they call to make sure you've ordered everything. Item arrives not damaged and when we hooked it up, it didn't work so we called the techs and they told us what we forgot to do (it was a small clip we didn't attach). Works perfectly.
This is our 4th order from them and even if their prices were higher, I would order from them because of their excellent customer service and tech support."
"Alpine believe in customer satisfaction and do everything to make sue you get it .Thanks Alpine for the great service will do business again in the future "
"Great all around people! They know there products."
"Easy purchase, got what i ordered with no issues . Will definitely buy from them in future. "
"This is about my 5th or 6th order everything has been great thank you for the great service"
"Better price than Home Depot and it was delivered to my door in 3 days. Home depot told me three weeks for delivery..."
"Very well made mini split. Fast shipping. Top notch customer service."
"Very nice guy, reliable and fast."
"Replaced an older LG unit in our guest house with the Blue Ridge 1.75 Ton Heat Exchanger. This guy is indistinguishable to the "higher end" model we are taking out. Installation was mostly done myself and we had an HVAC professional come out to vacuum the lines, check for leaks and release the refrigerant. Everything was very straight forward and manageable to prep and execute. I appreciated that Alpine supplied a list of "mandatory" accessories separate from the "optional" ones - I will be coming back for the supply line ducts at another time. I purchased the expedited shipping and everything came promptly and VERY WELL packaged and secured to the shipping pallet. As an engineer, I am always impressed when intentionality is employed to things as seemingly insignificant as the shipping and certainly to the overall care taken to provide a quality product and experience. I had the impression that my business was truly valued and I was not just another invoice - will be recommending to family and friends! Thanks!
Mitch M. - Phoenix, AZ"
"Replaced a 35 year old Colman electric furnace with the Alpine electric furnace and the Alpine was almost an exact replacement."
"Everybody at Alpine Home Air Products went out of their way to make sure I ordered a unit that would meet my needs, made sure I had everything that I needed, and that the delivery would be smooth. There was an issue with my credit card because we were in the middle of changing addresses but the staff resolved it with no effort at all. The driver was on time and helped me push it up my, somewhat steep, driveway and into the garage. Once I got it installed and running I found a small rattle in the outside air door which I was able to silence easily. Overall I am pleased with my purchase, and happy with the responsiveness, clarity of communication, and overall demeanor of the Alpine Home Air Products personnel."
"Chat and info was right on point, easy to use, and helped me make my decision. The product info was great. The shipping was perfect, No tears, punctures, or problems of any kind. My Split system was Parallelized on a new Pallet, secured with banding and shrink wrapped for security and stability. I am "FORTH WITH" VERY, VERY SATISFIED. If the unit installs and performs as good as the ordering process, you have a winning solution. Thx so much, Mike in Tyler, TX "