"Loved the ease of purchasing. They have a nice selection of equipment. It's actually easier the buying from my local supply house. I rehab and manage rental property (20+ units)and Alpine will get every bit of my business from here on out. "
"Ordered a dryer booster fan, received it in less than a week in perfect condition."
"Great products with good prices. Fast delivery. "
"Very happy with the equipment and service. However my recent purchase included a install video that was not for product I purchased."
"I was very impressed with the user friendly Web to place order. Was delivered as stated within time frame given. The only problem was wiring was backward. Cost me another hour of labor for installer to rewire. Other than that was satisfied with purchase."
"Easy to follow website. Quick free shipping. Great prices. "
"Furnas was shipped quick, but unfortunately damaged on truck, the driver seen it right away and just showed, and he never took it off, just brought it back, ordered lift gate service also but no liftgate on truck . but they gave me a full refund so I am satisfied "
"Alpine has good products and service"
"I can't say enough how quick you got our furnace to us, even if I did pay the extra, it was there in the time frame promised, and you called to make sure we had everything we needed to install it. Great provider!!"
"My furnace came in 3 days and they called me to see if I had and questions, and told me to call back anytime. I would suggest them to someone else."
"They sent the conversion kit quick. They also sent instructions needed to install it. It works great!"
"shipped on time with no damage. runs great."
"Made a call to find out information on my old furnace and by the end of the call was confident I had made the right call. Ordered the unit received it 2 days later and now enjoy a awesome furnace and saved $1100.00 buy purchase."
"The unit arrive with scheduled time frame and there were plenty of payment options available. Really great on the part of Alpine! The product and shipping company were slightly less than expected. There was minor shipping damage but unit was pressed into service instead of returning. Unit also had some minor structural issues, nothing show stopping and for the price paid not unexpected. Overall fast and affordable service for a cheap furnace."
"Great pricing and prompt delivery, would definitely do business with Alpine again!"
A rep from Alpine Home Air Products, alpinehomeair, has responded:
“Hello Mitchell,
Thank you for your review and feedback. I am very sorry to hear about the damage which your unit sustained in shipping, but glad that we were able to resolve the issue quickly for you. We work to ensure that each shipment is carefully packaged and protected against damage during shipment, however it does unfortunately still happen on occasion. In those cases, our customer solutions team works to expedite resolution for our customers so that you can get the equipment needed in a timely manner - it is wonderful to hear that you were satisfied with the response from our team and the resolution reached.
Please let us know if we can be of any further assistance, our customer solutions team is happy to help. They can be reached at 1-800-865-5931 M-F 8am - 7pm and Sat 9am - 2pm CST.
Thank you,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5931”