ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.28/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.25/5
Customer service:
4.22/5
Return/Replacement policy:
4.19/5

Verified
5/5

2016-11-28

Super FAST

"I can't say enough how quick you got our furnace to us, even if I did pay the extra, it was there in the time frame promised, and you called to make sure we had everything we needed to install it. Great provider!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-11-28

Fast, with follow-up

"My furnace came in 3 days and they called me to see if I had and questions, and told me to call back anytime. I would suggest them to someone else."


Verified
5/5

2016-11-27

quick service with good support

"They sent the conversion kit quick. They also sent instructions needed to install it. It works great!"


Verified
5/5

2016-11-27

"shipped on time with no damage. runs great."


Verified
5/5

2016-11-25

Professional staffing

"Made a call to find out information on my old furnace and by the end of the call was confident I had made the right call. Ordered the unit received it 2 days later and now enjoy a awesome furnace and saved $1100.00 buy purchase."


Verified
4/5

2016-11-25

Prompt and right price

"The unit arrive with scheduled time frame and there were plenty of payment options available. Really great on the part of Alpine! The product and shipping company were slightly less than expected. There was minor shipping damage but unit was pressed into service instead of returning. Unit also had some minor structural issues, nothing show stopping and for the price paid not unexpected. Overall fast and affordable service for a cheap furnace."


Verified
5/5

2016-11-24

Pleasantly surprised

"Great pricing and prompt delivery, would definitely do business with Alpine again!"


Verified
5/5

2016-11-24

Dependable

"I have ordered 6 furnaces from them always delivered on time. The highest quality. The only issue is in shipping company failed to contact me as requested before they delivered it. "


Verified
5/5

2016-11-23

return a breeze

"I ordered the wrong thermostat for my system and they handled my return with no questions asked and sent out correct one. A++++++++"


Verified
5/5

2016-11-23

Quick shipping

"Friedrich Thermostat was quick and worked great, exactly what I needed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-11-23

Awesome home delivery

"I ordered online Sunday afternoon, Monday morning I received a call from a sales associate and wensday morning the unit was delivered to my home "


Verified
5/5

2016-11-22

helpful and knowlegable

"they sold me an a-coil that matched my system and I got it in 2 days delivered to my dad's house"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-11-22

"Friendly, helpful, ontime."


Verified
5/5

2016-11-21

"service is great. thnks Alpine "


Verified
5/5

2016-11-20

Great Customer Service

"We ordered the air and heat unit from Alpine, and we were very surprised to get a call from Alpine. He was so nice letting us know if we needed help we could call them anytime. "