"You were very helpful, prompt and the equipment is working beautifully.
Thank you"
"great company, I would highly recommend them to anyone"
"Nice staff and service. Excellent products and prices."
"Thanksfor the easy steps to order, and the timely delivery. Great service and shipping updates made the transaction very smooth.
I would highly recommend these guys to anyone who wants a good experience. Price, quality and follow ups, where outstanding.
Thanks.Alpine"
"I'm a repeat customer and have had nothing but great service and a great product from Alpine! Thanks again! I will always use your company for my HVAC needs!"
"My order arrived quickly and the installation went smoothly. Alpine had the best price for the ptac unit. I am very happy with my new air system. "
"Units will be hooked up in 2 weeks so will keep you updated but so far we are complete happy with your service and the units look wonderful,we will recommend you to all our friends and family.Shipping was very fast"
"Outstanding service with delivery as promised."
"alpine made this install very easy and affordable great product,great service a win win situation.Shipped fast great service support all around happy"
"And all at a great price. Thank you!"
"I described what I needed. The catalog item was not in stock. The representative found a workable alternative. Received in two days. What more could one ask? 5 stars."
"I have never had that good of experience when it comes to sales, but; Alpine delivered with their knowledgeable staff and quick shipping!!!!!!!! Thanks Alpine for all you have done!!!!!!"
"Order was quickly shipped with excellent progress reports to ensure we we informed all of the way"
"Shipped quickly, arrived on time, no problems. "
"I was very pleased with product n the fast delivery. However I paid for an unloader n none was available. Had to help driver unload the shipment. Will I will received a refund? Esteban."
“Hello Esteban,
Thank you for your review and feedback. I understand your frustration with having paid for liftgate service and not receiving it, and am very sorry that you had to deal with that! We have issued a credit for this liftgate service not rendered to your Affirm account used for payment. I have also brought this issue to our partner carrier, ABF Freight, so that we may address.
Please let me know if I can be of any further assistance, I am happy to help. Thank you again for your feedback, we appreciate your business and the opportunity to improve our customer experience.
Best Regards,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5931”
A rep from Alpine Home Air Products, alpinehomeair, has responded:
“Hello Bill,
Thank you for your review. It is our goal to be the most loved and easy to use retailer of HVAC products for the everyday homeowner - it is wonderful to hear that you enjoyed the service we offer! Please let us know if you have any questions regarding the installation / maintenance of your new Goodman air conditioning system. Our customer solutions team is happy to help, they can be reached M-F 8am - 6pm CST.
Thank you again for choosing Alpine Home Air Products, we appreciate your business!
Best Regards,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5931”