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Product & services pricing
3.75/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
5.00/5

1/5

2017-09-10

Shipping Problems

"They can't seem to get items shipped to the correct address. I've been told the problem was a "computer glitch" that they were woking on. As a result I have lanterns, batteries, and a camp stove here in NH, and my family in Florida with a hurricane are in the dark!"

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1/5

2017-09-06

Beware Amazon bait and switch tactics.

"I recently ordered 2 Medline sharps containers, but what I got were cheap imitations.

I tried to post the following review at Amazon but was prevented. No particular reason was given, just that it was not compliant with their rules. And BTW, once a review is rejected by Amazon, a buyer is disallowed from posting any further review on the same product, no matter HOW it's worded. Nice way to stifle dissent.

Here's my review. You be the judge.

"Beware of Amazon bait and switch tactics.

The product description states the brand is Medline. Before ordering, I looked very carefully at the photo posted by Amazon which clearly shows a Medline "made in USA" label and p/n MDS705110, That was the product I wanted, ordered, and expected to receive.

What I received is NOT Medline and has a completely different package configuration with IMO a less secure closure. On the item I received there is no statement of origin, only that it was manufactured for a company in Florida.

Odds it was made in USA? Zero to none. It's a cheaper container being sold as a Medline product."
"

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1/5

2017-08-24

horrible customer service

"i order alot of stuff from them, spend thousands of dollars each year for stuff for my business and personal, i ordered some oil from them and i was sent the wrong stuff, the oil was suppose to be for diesel engines but they sent oil for gas engines, i called and got a person from another country and could not even understand her, any ways she was no help at all. now i have to send this oil back and try and find some elsewhere, they do not care if they inconvenience you in any way shape or form, i sent the oil back today and once i get my refund from them i will not give them anymore of my business, and to top it off, i could not even leave the seller a feed back, amazon would not let me do that, also when i tried to review the item i gave it a one star, i got an email from amazon stating they can not approve the 1 star review, unreal. they are way to shady in my opinion. i dont care if i have to pay double for items elsewhere, i will not give them anymore of my hard earned money, then the lady tells me i can dispute it , it may take up to 30 days, my oil needs changed line yesterday , i can not wait 30 days for them to send me the right stuff, united states is going down hill, all these businesses including the utility, cable, credit card companies all use people outside the united states for customer service and we can not understand a word they say, all they do is make us more mad and agitated. "


1/5

2017-08-22

I have always enjoyed Amazon using Prime but!!

"I have used Amazon Prime for years but am getting ready to cancel the service. My last 2 orders using Amazon's delivery service was the end. The first one 3 weeks ago said delivered to the Mail room. When I went down to the mail room 1.5 hours later it was not there and the manager said no one had even come in. Now my second one today shows delivered. Not at my door and after check the mail room not there! **** in Austin!"


1/5

2017-08-22

Advertises product they do not have in stock ... then waits 3 weeks to notify it's "valued" customers ...

"Toilet paper. YES, toilet paper. Amazon advertised TOILET PAPER back in July, 2017 so we bit and bought ... or so we thought. Three, yes I said THREE weeks later I receive the following lame ... and I mean LAME excuse from these morons:

"Hello,

We're contacting you about order #123-456-7890. We recently discovered an error that caused the following item(s) to be displayed at an incorrect price:

Georgia Pacific Corporation Quilted Northern 4 Dblrl Case Of 12, Georgia Pacific Corporation

In this case, we're unable to offer this item for the incorrectly posted price. Therefore, we've cancelled your order for this item, and you haven't been charged.

At any given time, despite our best efforts, a small number of the millions of items on our site may be mispriced. We're very sorry for any disappointment this may cause.

We value your business and hope to see you again soon.

Sincerely,

Customer Service, Amazon.com"


I actually PAID for Prime and this is the level of service that we receive. Amazon, sometimes you really disappoint and no packaged reply will help. Horrible customer "service".
"

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3/5

2017-08-19

Great Prices But Horrible Search

"I have been a customer of Amazon for a while now and yes it is cheaper than most other sites as it is very competitive however I really have trouble when I a searching for something particular. General searches seem fine so I guess being a time poor it irks me sometimes that I have to waffle through similar products to find exactly what I am after."


1/5

2017-08-18

Delivery service is awful cause they are not Amazon employees

"I work at an apartment complex and since they have gone to this Uber like delivery service I am about as fed up as they come. Anyone can sign up for 4 hours of delivery as an independent contractor, thereby saving Amazon Gzillions of dollars in benefits. i.e. they don't have to pay any. So a different person comes to the complex every single day! They don't know what to do cause they have never been to our complex before and I have to stop what I am doing and explain it to a different person 365 days a week cause Amazon - third party delivery service can't put it in the software what to do!!!! Sometimes they don't speak English, carting around their kids, in an unidentified outfit, no way to carry the tons of boxes they have for the complex cause they aren't given anything, let alone an outfit. So today after all the assorted daily Amazon delivery issues (several deliveries per day) I find one of them left a package at the front door of a resident - the door is street side on a busy sidewalk!!!!! Grrrrrrrr...... am so over this company."


5/5

2017-08-18

Awesome prices and great service

"I've been consistently impressed with Amazon for years. They are awesome."

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5/5

2017-08-12

Missing parts from Amazon tech orders becoming pandemic?

"Recently I ordered two "NEW" motherboards from Amazon...

EDIT: The box also had a top plastic insert that was molded in a way that the accessories would most likely have resided (but did not). These motherboard containers appeared to be missing all of the accessories that should have come with the motherboard and, given that the motherboard box had zero signs of either shrink-wrap or a "Security Seal" [which EVERY other motherboard I have purchased has had and most other items, like the power supply I also purchased, which had both], could easily appear to be either used or have parts missing or stolen. Thus I returned them.

I decided to go with another well-known seller of computer components and received the same motherboard and again, the motherboard box had neither shrink-wrap nor "Security Seal" on the box. Given the circumstances, I decided to essentially rip the package apart and low and behold, hidden in a thin, false bottom were the cables, I/O cover and screws that go with the motherboard.

So, because a motherboard manufacturer appears to be brain-dead in the packaging department, both Amazon and myself got grief.

So I can now offer several suggestions based on my recent experiences:

1) Don't always blame Amazon. While not everyone has had the greatest experiences with them all of the time, Amazon also has to deal with brain-dead suppliers and most of the time they will try to do what's right for the customer.

2) To the manufacturers: why on earth would you not shrink-wrap and "Security Seal" your expensive products? Not only does it give the buyer the warm fuzzy feeling that this is NEW, unused product, but also shows that the item has not been pilfered.
"


5/5

2017-08-11

Consistent Excellent Service

"I place dozens of orders with Amazon monthly, and consistently find their prices excellent and shipping fast. Most recently, I purchased a product for our coffee system, which came through a 3rd party seller. The product arrived but wasn't complete. I opened a chat with customer service, and they offered to replace it. I told them I'd prefer not to take apart my coffee maker to remove the parts to send back, and they customer service agent went ahead and gave me a full refund and said to just order it again to get the missing parts. Wow! Not the first time Amazon has gone out of it's way to correct an order problem for me."

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1/5

2017-08-11

Horrible international shippinng

"We received damaged books. Both of them had visible scars on edges. One of them had a top right corner damaged (that looked like a dent) even though it was extra wrapped in foil. The other one also looked like it was a used item, while we ordered and paid for a new one. The reason is obvious: items were wrongly packed for an international shipping.

We paid for the delivery almost half of the price of both items and thus expected that we'll receive new books in perfect condition. They were meant for gifts for our serious business partner. Meanwhile, we received damaged goods. Someone named "Ganesh" from Amazon's Customer Service offered us a 5$ "promotional certificate" as compensation (total order was 103$).

Never ever Amazon again!
"

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4/5

2017-08-10

Bought 2 shoes on amazon.com

"Bought 2 NB shoes on amazon.com, the quality is great, fast shipping!"

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1/5

2017-08-10

Customer Service at Amazon is horrible!

"I had a terrible experience dealing with Amazon customer service. I have been using Amazon for many years and never had a problem with automated on line orders. Last Saturday I did have a problem with a purchase and had to contact customer service, This is when things fell apart. The customer service team, while polite, is completely inefficient, unresponsive and incompetent. I spent 4 days answering questions and spending time on the phone with their supervisors. Nothing was achieved, I wasted my time, and the order was cancelled. Long story short, I wasted 4 days trying to purchase and item and all I got was the run around by a team of polite clowns. Moral of the story, if your order ends up in Customer Service, do yourself a favor, cancel the order and find yourself another vendor. Amazon customer service is not!!!"


1/5

2017-06-16

Label tampering....really? (Read updates 7/18/17 & 8/9/17)

"Below is a review I wrote for a product I bought from Amazon. It explains my issue. I was correct, they refused to post it. I included pictures with the review as proof. The product is called Razor Cuts by Hotstuff. Suddenly it's "Currently unavailable.
We don't know when or if this item will be back in stock". Here's the review:
BEWARE OF BUYING THIS PRODUCT FULFILLED BY AMAZON!!!
BEWARE OF BUYING THIS PRODUCT FULFILLED BY AMAZON FOR THE $12.95 PRICE.
RECEIVED BOTTLE AND LOOKED FOR EXPIRE DATE, IT WAS ON THE BOTTOM OF THE BOTTLE PRINTED ON A STICKER THAT WAS SLITED INTO 4 SECTIONS. I AM FAMILIAR WITH THIS PRODUCT, I HAVE PURCHASED IT IN THE PAST SO I KNOW WHERE THE EXPIRE DATE SHOULD BE. WHERE IT SHOULD BE WAS ON THE EDGE OF THE BOTTLE'S LABEL, BUT COVERING THE EDGE OF THE LABEL THERE WAS A LONG AMAZON LABEL WITH THE NAME OF THE PRODUCT AND AMAZON'S BAR CODE. I PEELED OFF AMAZON'S LABEL TO FIND THE EDGE OF THE BOTTLE'S LABEL HAD BEEN CUT OFF, I COULD SEE THE RAZOR BLADE MARK LEFT ON THE BOTTLE. I PEELED OFF THE STICKER ON THE BOTTOM OF THE BOTTLE TO SEE IF THE WAS ANYTHING UNDER IT, THERE WAS NOTHING. THIS STICKER LABEL SAID EXPIRE DATE 7/18. I CALLED HOTSTUFF AND TALKED TO PAUL, HE VERIFIED WERE THE EXPIRE DATE SHOULD BE...ON THE EDGE OF THE LABEL. SENT IT BACK. I'LL BE SURPRISED IF AMAZON POSTS THIS REVIEW.

Paul from Hotstuff ran the lot # on the bottle's label and it's actual expire date is 8/2017....Go figure!

UPDATE 7/18/17.....As of today I am no longer allowed to leave reviews for products I've purchased on Amazon. When I try a window appears saying:.... "Sorry, we are unable to accept your review of this product for either one or both of the following reasons: Your previous review of this product did not comply with our customer service guidelines. Amazon does not permit reviews from customers whose relationship to the product or seller may be perceived as biased".

There are dozens of purchases I have yet to review, none of which I have a relationship with the seller or product.
This is revenge for leaving this review on this site.....Hey Amazon, I DON"T CARE!

UPDATE 8/9/17......Today I received an email that states:
Hello John,
This is Davin from the Communities team at Amazon.
We have determined that you have violated our Community Guidelines. As a result, we have suppressed all of your reviews, and you will no longer be able to post Amazon Community content.
We made this decision after carefully considering your reviewing account. This decision is final.
Best regards,
Davin S.
Amazon.com
"

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1/5

2017-08-07

3rd party seller

"Ordered a shower door with shipping included. I can't write the whole drama because it's been 3 months of stress. Bottom line I was sent to collections by FEDEX because the third party seller, house dynamics, didn't pay their shipping bill on the order. Amazon seems to be standing by their third party seller instead of making things right with their customer. Be careful ordering on amazon, you aren't always supported against third party sellers mistakes."