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Product & services pricing
3.75/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2013-02-20

"Amazon is the best place to shop, has great deals!

"

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Verified
5/5

2013-02-19

"Very good store! I love Amazon!"

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Verified
5/5

2013-02-18

"Great company. I used to do all my shopping at Walmart until I finally started doing online shopping. The shipping is quick. Customer service is always easy to get to and they *resolve* issues quickly and fairly. If a company deserved a 6th star for service, it's Amazon."

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Verified
5/5

2013-02-15

"I've been using amazon.com for over 10 years. I started out as customer and then got an account with the Merchant Services section to sell items online (my account was eventually close because I live in California). I remember when it was a lot more personal, do you? Like the $0.05 give away for clicking on products. I made $10 in one month to go back towards buying product.

Now the site is all about pushing the Kindle on you (I have TWO already stop!). I do love the amazon premium though. When we have items that break down for our business and need it fast and for a good rate we'll use Amazon. Also I hate shopping for the Holidays and Amazon is usually my one stop shop for most of my Christmas presents.
"

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Verified
1/5

2013-02-13

"Amazon.com closed my account for reason being that I return too many items. I have received so many defective items from Amazon.com, including their account "Warehouse Deals" selling non-described item, I purchased a Bazooka subwoofer, in which the product description stated that the product was open box and was in like new condition; after I received the item, the item had Chinese written on it saying it was a factory refurbished item. Upon calling Bazooka USA to verify the product, they told me that according to the serial number, the product was indeed refurbished and was shipped to Asia and should not be sold in USA. We used to have a Amazon.com store card, which advertised to give us 6 month financing without fees or interests. When Amazon.com closed our account, we were left with all $880 to be paid immediately otherwise we were faced with a 28% interest rate. Amazon.com is dishonest and kept selling fake, and wrongfully advertised products and services, and the consumer had to deal with it because they are the biggest online retailer in the U.S. market. Their business practice is against U.S. consumer laws.
I receved another email yesterday saying "Hello,

This is in response to your recent phone contact inquiring.


We've found your account is directly related to another account which has been previously closed for abuse of our policies. As such, your Amazon.com account has been closed and any open orders have been canceled.

If you are a Kindle customer, you can continue to access Kindle content in the Manage Your Kindle section of your account (www.amazon.com/manageyourkindle). To access other digital content, visit the Your Account page and click View Your Digital Orders (www.amazon.com/youraccount).

You can review our Conditions of Use here:

www.amazon.com/conditionsofuse

Any attempt to open a new account will result in the same action.

Going forward, any questions must be directed to ****@****.

Best regards,

Account Specialist
Amazon.com

---- Original message: ----

This is a Phone contact, please refer to annotations for details."

I never received a phone call, it just this cold email stating to close our account because recently they probably cut a deal with Fedex and shipped it with that carrier; Fedex went to the wrong house and our neighbor refused the delivery. Now Amazon.com closed our account agagin with rude and business practices different than their advertisement. I wish someone or the government can expose how bad Amazon.com is comparing to what they interpreted to be. I will seek media exposure such as TV news channels, newspaper, radio, etc. Everyone should know what Amazon.com is doing and if they return products that are defective and follow Amazon.com's advertised return policy, they will just end up getting their account closed down by Amazon.com and being banned from ever purchasing with this dishonest online retailer.
"

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Verified
1/5

2013-02-10

"I recently made two purchases on Amazon: some 'new' Canon ink and an 18" paper cutter. Bottom line: both of the items I received were wrong/ different items which had been substituted for the items I ordered.

I sent the two substituted items to J. Bezos, the President and CEO. His office did not respond at all.

I used to buy from Amazon because 'you got what you paid for', and the company stood behind the products. Not any more.
"

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Verified
1/5

2013-02-07

"Sum up: I purchased something, and then didn't get what was clearly delineated in the title of the item purchased. I called them, and they told me that of course it wasn't included. How was I suppose to know. Read the small print????? WTF!!!!!

Details: I rented a book which included in the title an access code. Guess what, rentals don't include access codes.
"

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Verified
5/5

2013-02-07

"Amazon thank you for giving me an alternative option from ebay. Best prices and now I have more options.. i knew that there would be more then 1 website where I can find everything I need."

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Verified
4/5

2013-02-07

"Excellent service, on time delivery. Highly recommend. Would love to see more places be as courteous to their customers and as professorial customer service."

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Verified
2/5

2013-02-06

"Could not cancel an order I made with Amazon despite requesting the cancellation less than 5 minutes after placing the order. A customer service representatives I spoke with 20 minutes later with said that she could not cancel the order either (This despite the fact that the order had not yet shipped.) Something very strange with this; the customer service rep was essentially telling me that Amazon representatives had no control over Amazon's order processing."

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Verified
5/5

2013-02-05

"Amazon is reliable and i recommend it to any online shopper."

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Verified
5/5

2013-02-03

"Amazon.com is the first web site I usually checked for what i need : affordable price, fast delivery, easy to return the merchandise"

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Verified
5/5

2013-01-31

"Amazon.com is always good for me. Especially for their Prime free shipment. It is trustable. I have ordered more than five times now. I recommend others to use it."

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Verified
5/5

2013-01-30

"I just love Amazon. I have shopped with Amazon for years and almost never have any problems. If I am in the market to buy something, I keep an eye out on Amazon because their prices fluctuate often and occasionally drop really low. The free super saving shipping is neat but the Prime free two day shipping is great if you order from them often because there is no minimum for it. I have bought everything from electronics to sporting equipment to toys to food on Amazon."

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Verified
5/5

2013-01-30

"amazon is reliable and fast shipping. i like shopping there"

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