"Amazon always lives up to their expectations, and if there is something wrong they are always willing to help."
"Amazon is the best byproduct of the internet. I've shopped with them since 1999. At that time, they were only selling books. I was able to get out of print titles. They also had auctions, I suspect to compete with Ebay, but that quickly was abandoned. When they started branching into other products, I was thrilled! I am a prime member, so I don't pay shipping and my purchases arrive in two days. I barely buy anything in stores anymore because I can guaranty that they will have cheaper prices. I go to my local Barnes and Nobles to check out a book. I go online on my Blackberry, and sure enough, half the price and for me is no tax, no shipping. They have an app that you can order anything on the go, You can't beat that. Customer service is excellent. You can chat with a customer service rep, or having call you on your phone. Returning is hassle free. No questions asked. You simply print a return label, affix it to the package, mail it, free shipping. If you can't find any item in a store, I guarantee you that Amazon will carry it. I can't not say enough this company. They have not bee in the number one spot on customer service JD powers for a long time. I can not say enough about them. My next purchase will be a Kindle. Can't wait to get it. Love Amazon!"
"I CANNOT stand Amazon.com
Their prices aren't that great, their shipping sucks, if you buy directly from Amazon especially. They impose standards on the sellers on their website that they, themselves, don't live up to. They just suck.
I don't know who makes the decisions for this website, but they are awful- dare I say evil. Do a search on Google for AMAZON, their reputation stinks.
They kick off sellers that have been there forever, and open the door for startup sellers with no feedback, then kick them off too. I have gone back to buy from a seller I liked, and poof -gone.
Everytime I buy something, I have to go find a new seller. This site has no loyalty to anybody. I am going back to eBay, which at least has sellers with established feedback that I can contact and put on my favorites list.
Something is wrong with a website that cannot keep sellers around."
"Great shopping experience. Ordered some baby formula for my son. Could not find it anywhere. Even babys r us where sold out. Got it in 5 days. "
"My last order with Amazon.com was placed on December 16th, 2010 when I requested two books. As of January 27th, 2011 they have still not arrived, and all I have received is a lame excuse that the Postal Service is still having holiday delays. Worldofbooksusa, the company sponsored by Amazon to supply the books, obviously never had them in stock. Worldofbooksusa stated to me that the books were sent early this month.
The "Pony Express" could deliver them faster than this!! I seriously doubt the books were ever sent and expect that I'll never see them!
"
"I have been an amazon shopper since they first launched in 1995. It all started with buying cds through them at a great low price and eventually worked its way to dvds, books, video games, electronics, computer hardware and just recently home audio hardware.
Throughout my lengthy history of shopping I've had with amazon, I never had a lost package, and only once did I receive a package with the box somewhat damaged. Even with that I'm certain it was mishandled in delivery and not amazon's fault.
Amazon.com simply has the best prices on nearly all media items, an unbeatable free shipping value for items over $25, no CA tax and perhaps the quickest processing I've seen for free shipping.
They simply have the online retailer model down to an expert science. Just recently I did an RMA on an item, the process was so quick, easy and painless, I was utterly impressed. I even purchased a very large and heavy item, a subwoofer with free shipping and the package arrived in great shape and sooner than I expected.
I have the utmost confidence in amazon for nearly any purchase I make from them that I now use amazon's stellar performance as a retailer as my benchmark for the very best in online shopping."
"I've been shopping on amazon for years. Never had a problem, shipping is always fast, items always as described. Only once did i need to return an item (jeans that did not fit right) and it was no problem at all. My most recent purchase, an exercise mat, was ordered on sunday 1/16 and was delivered on tuesday 1/18, and that was a 3' by 4' box via free super saver shipping, what a pleasure of a company to deal with. I wish all internet resellers could be as reliable as amazon. "
"Amazon.com is the best ever! It is efficent and the costumer service is wonderful. I buy everything on this website, even clothes some times. It is a faithful and very responsible website! "
"I order an item 5 days before Christmas and i was afraid I wasn't going to receive it on time, well to my surprise I got it one day before Christmas..thank you amazon"
"I order from amazon frequently. They have great customer service, great prices, fast shipping and free with prime, and sell quality items. "
"I have been buying off of Amazon for over ten years and have NEVER had a problem that their pleasant helpful knowledgeable staff could not fix. They stay in touch with you if there is a back order or if a product becomes unavailable and offer over all the most competitive prices here on the web. Even the most obscure item can be found there if you know what to type into your search. The reviews they offer also help tremendously when comparison shopping. After my horrid experience with Toys n Joys out of Hawaii, Amazon is a wonderful website to go back to. I HIGHLY recommend shopping from their site and keep in mind a lot of the shipping can be free with your order. They also are fast fast fast! Happy shopping "
"Have shopped with Amazon for years you just cannot beat them for the over all experience - selection, price, delivery [cost/promptness] and their customer service has been impeccable on those rare occasions it was required."
"What can I say about Amazon that hasn’t been said by everyone else? It’s the best and it’s the best for a reason. I have on occasion had some problems that have arisen with purchases but those problems have always been resolved to my satisfaction. Thanks to Amazon was just received a very hard to find book that would have taken me a great deal of time to track down myself. I love this website."
"Very very GOOD I buy from Amazon all the time..
"
"I love shopping on Amazon. It is our first stop for anything from textbooks to tools. Amazon often has lower prices than any other retailer we can find. I have also often used Amazon to find used textbooks or to sell my own, and every experience has been a good one, from exorbitantly lower prices to great satisfaction in the product."