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Product & services pricing
3.94/5
Chance of future purchase:
4.17/5
Shipping & packaging:
4.25/5
Customer service:
3.97/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
5/5

2024-11-21

Right part

"Easy to select correct part from the
information on the web site. Quick mailing and delivery.
"

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Rep reply posted 2024-11-22
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your experience. Your comments are most welcome.
Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-11-21

"Right part Fast delivery. "

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Rep reply posted 2024-11-21
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We're glad to hear you got the correct part with quick shipping. Thank you for choosing AppliancePartsPros for your appliance repair needs!

Kind Regards,
Kelly
Customer Correspondence Team


Verified
5/5

2024-11-20

Parts I need and quick delivery!

"Needed to replace an oven control board for an older oven. They had the replacement and received it quickly. So much better than shopping for a new oven"

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Rep reply posted 2024-11-22
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for the endorsement. We'll be there for you next time, too!

Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-11-20

a go to for appliance parts

"so easy to identify the part i needed and vey affordable, thank you."

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Rep reply posted 2024-11-22
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your feedback with us. We are happy to hear you benefited from our services.

Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-11-14

Excellent experience ordering from them

"I didn't look close enough at what I first ordered. It was the wrong part that I ordered. Returning the part was easy. I ordered the correct part and had it within a few days."

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Rep reply posted 2024-11-15
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-11-20

The best place for parts

"I am a repeat customer for many many years. Thanks."

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Rep reply posted 2024-11-22
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate your feedback. Thanks for letting us know. We are happy to hear you benefited from our services.

Kind Regards,
Johnny
Customer Correspondence Team


Verified
5/5

2024-11-19

Part fit perfect.

"I couldn't find the door gasket for my model refrigerator anywhere
Appliance parts pros had the exact part
"

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Rep reply posted 2024-11-22
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you so much for taking the time to give us feedback. We appreciate your review.

Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-11-19

Right Part, Right Time...

"The experience was great, kudos to the very detailed, multiple images on the site to assist in ordering properly in a self-service mode, but also having available support should there be confusion. Great packing of the part to prevent damage in transit, and just everything I could expect of a company in expediting and updating on progress. My experience with AppliancePartsPros has been excellent with each and every occurence, and while we're never looking to have to do this activity, when we need to, it's great to know we have a partner on the back-end the understands their customer experience and actually tries to help them and be an asset in the process. Thank You!"

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Rep reply posted 2024-11-19
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We are happy everything worked out.

Kind Regards,
Johnny
Customer Correspondence Team


Verified
5/5

2024-11-19

I have fresh underpants

"Parts arrived quickly and safely. The pieces fit my washer model perfectly and the problem is solved."


Rep reply posted 2024-11-19
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did. We are glad you liked our services.

Kind Regards,
Johnny
Customer Correspondence Team


Verified
5/5

2024-11-19

Great service

"Ordered a part and it was delivered 24.5 hrs later. Fantastic!!"

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Rep reply posted 2024-11-19
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy you chose us to help you fix your appliance.

Kind Regards,
Johnny
Customer Correspondence Team


Verified
5/5

2024-11-19

As advertised.

"The part was exactly as it was on the site pictured. "

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Rep reply posted 2024-11-19
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for writing this review. Your feedback is much appreciated.
Kind Regards,
Johnny
Customer Correspondence Team


Verified
5/5

2024-11-17

surprised how efficient

"On time very happy it’s perfect "


Rep reply posted 2024-11-19
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thanks for your feedback. We appreciate your review.

Kind Regards,
Johnny
Customer Correspondence Team


Verified
5/5

2024-11-16

parts fit

"parts fit perfectly you guys are awesome THANKS"

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Rep reply posted 2024-11-19
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“You are most welcome! We are happy you chose us to help you fix your appliance.
Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-11-16

Great Service. They helped me identify the fix, and shipping was extremely fast

"My washer was shaking violently during spin cycles. Most of the people on AppliancePartsPro said I needed new suspension rods. I ordered them, and the were received in two days. Installation was fairly easy. It took me around 30 minutes. No more shaking during spin. I have ordered from Appliance Parts Pros many times, and they have always been super."

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Rep reply posted 2024-11-19
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-11-16

Quick N' Easy

"Got precisely what I needed quickly and it was high quality. No complaints!"

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Rep reply posted 2024-11-19
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for filling out the survey. We are happy you chose us to help you fix your appliance.
Kind Regards,
Johnny
Customer Correspondence Team