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Product & services pricing
3.94/5
Chance of future purchase:
4.18/5
Shipping & packaging:
4.26/5
Customer service:
3.97/5
Return/Replacement policy:
4.02/5
Featured Review


Verified
5/5

2024-11-12

Needed a part for our refrigerator

"The shelf bracket arrived quickly . It was easy for my husband to replace them. I would definitely recommend this company to my friends! My cousin gave me the information about them. So happy to have our shelf working correctly! Thank Yo!"

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Rep reply posted 2024-11-15
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“You're welcome! Thank you for taking the time to review our site. We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-11-11

Great Customer Service!

"I ordered the wrong part, Cindy corrected my error and I received the correct part and help with a return as well!"

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Rep reply posted 2024-11-15
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-11-11

The right part, for the right price!

"First time purch from Appliance Parts Pro. Great phone help, they had the part. Great price, quick ship. Received 3 days later. Installed it and back in business. Couldn’t have been a better transaction. Great video as well on the installation process. Now that’s service!!!
"

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Rep reply posted 2024-11-15
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-11-10

Yay! Working parts!

"I needed to replace the ice maker solenoid to open & close the dispensing flap. Works perfectly!"

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Rep reply posted 2024-11-15
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-11-10

Refrigerator Assistance

"Customer Service was fantastic. Help me solve the problem with our freezer. Used the chat option. "

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Rep reply posted 2024-11-15
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-11-10

Spare part

"Enter module info and find the part I need very easy"

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Rep reply posted 2024-11-15
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are glad you liked our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-11-10

Great service

"Professional and knowledgeable customer service. "

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Rep reply posted 2024-11-15
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-11-10

Good job

"Received what I ordered.
Good job.
"

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Rep reply posted 2024-11-15
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-11-09

Excellent Service

"It was easy to order the parts I needed and they were delivered early. It was the exact item I ordered.
"

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Rep reply posted 2024-11-15
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are glad you liked our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-11-09

Sent correct parts works great

"Needed a heating element. Got that replaced then recognized I needed a control panel also. Order came quickly, oven is good to go just in time for thanksgiving. "

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Rep reply posted 2024-11-15
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-11-09

Parts Received on Time in Good Condition

"I received the correct parts within the advertised time. They were packaged well and in good condition."

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Rep reply posted 2024-11-15
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-11-09

Diverter valve

"Fast delivery and easy to install."

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Rep reply posted 2024-11-15
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are glad you liked our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-11-08

Satisfied

"Needed a valve for my dishwasher they had it easy to find arrived very fast and I have my dishwasher running again "

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Rep reply posted 2024-11-08
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for using our site and for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Johnny
Customer Correspondence Team


Verified
5/5

2024-11-08

no problems

"Install was easy and the part was perfect
"

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Rep reply posted 2024-11-08
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thanks for your feedback. We appreciate your review.

Kind Regards,
Johnny
Customer Correspondence Team


Verified
5/5

2024-11-08

dish washer to rack was broken

"was able to pick out the right parts quickly, The vidio was a great help. The parts were delivered the next morning

Great service
"

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Rep reply posted 2024-11-08
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did. Your feedback is much appreciated.
Kind Regards,
Johnny
Customer Correspondence Team”