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Product & services pricing
4.06/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.33/5
Customer service:
4.16/5
Return/Replacement policy:
4.14/5
Featured Review


Verified
3/5

2024-08-20

Great Delivery Service But Kinda Pricey

"After purchasing the same set of parts from Amazon I quickly discovered the lack of quality in procuring something made in China. I was forced to go with parts from the manufacturer which Appliance Pros carries............the new parts worked like a champ! I found that Appliance Pros was more than twice the price of Amazon, but I suppose quality costs extra."

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Rep reply posted 2024-08-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to share your experience with us. We pride ourselves in having the most competitive pricing for all parts that we sell. We apologize if our pricing didn't meet your expectations. While I understand you may find a lower price elsewhere, what separates us from our competition are the additional bonuses we offer. All of our parts do come with a 365-day warranty. We also provide free resources, such as our repair tutorial videos, tech sheets, and free advice from our Parts Pros six days a week. Thank you for your understanding and for using AppliancePartsPros.com.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-08-20

Easy to find the part I need, and then rapid shipping

"I needed some parts for the rack of my dishwasher. The schematics on the website made it easy to find the parts I needed. I ordered, and they arrived quickly. Dishwasher now good as new."

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Rep reply posted 2024-08-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your feedback with us. We are happy to hear you benefited from our services.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-08-20

Ice maker

"The parts came right on time.and they were the right parts. Icemaker now working properly "

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Rep reply posted 2024-08-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate your feedback. Thanks for letting us know. We are happy you chose us to help you fix your appliance.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-08-20

Ice Maker

"Delivered quickly and works great!"

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Rep reply posted 2024-08-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy to hear that the repair went well.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-08-20

Patience Appreciated

"Your technician was very helpful. At first, I did not understand that the parts I received for a dishwasher repair were a complete replacement system of new design. She was very patient and courteous in her explanations."

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Rep reply posted 2024-08-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for your valuable feedback. We are happy you chose us to help you fix your appliance.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-08-19

Freezer seal replacement

"Bought a seal for a kenmore fridge freezer door. It arrived quickly and was the correct part. The video made the replacement quick and easy. "

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Rep reply posted 2024-08-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your experience. We are happy to hear you benefited from our services.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-08-19

Prompt Service!

"Your site with the parts diagrams is easy to read. Order and delivery were timely as well. What helped the most was the video on the procedure to replace the worn part - fantastic!"

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Rep reply posted 2024-08-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We are glad you liked our services.

Kind Regards,

Chris
Customer Correspondence Team


Verified
5/5

2024-08-19

Best service and videos.

"Easy to find the correct part with their diagrams. Very fast delivery, The repair videos are the best. It is step by step leaving nothing out. ^ stars"

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Rep reply posted 2024-08-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We aim to please! We appreciate your feedback. Thanks for letting us know. We are happy you found us.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-08-19

First rate service

"Replaced the temp sensor and igniter for my LG oven/range. The parts were priced right and were received earlier than expected."

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Rep reply posted 2024-08-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your experience. We'll be there for you next time, too!

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-08-19

Good price on oven control panel. Shipping was right on time.

"Good price on oven control panel. Shipping was right on time. "

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Rep reply posted 2024-08-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We are happy you chose us to help you fix your appliance.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-08-18

Great service

"Shipped and delivered quickly. Excellent!"


Rep reply posted 2024-08-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We appreciate that you chose us for your appliance repair needs.


Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-08-18

Water valve for GE ice maker

"Customer Service by phone was excellent. We called several times. Everyone we talked to was extremely knowedgeable and helpful."

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Rep reply posted 2024-08-21
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for letting us know how much you liked our services! If you should need appliance help in the future we will be more than happy to help again!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
4/5

2024-08-18

washing machine back to work

"Needed parts for a Maytag washing machine. They had the needed parts at a good price. The transaction was easy to complete. They shipped the parts very quickly, which kept down time to a minimum."

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Rep reply posted 2024-08-21
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for letting us know how much you liked our services! We appreciate that you chose us for your appliance repair needs and look forward to assisting you with any repairs you may have in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-08-18

Shipped fast

"Shipped fast. Order was accurate."

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Rep reply posted 2024-08-21
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site! We are happy you chose us to help you fix your appliance!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-08-18

Drawer

"Ordered the drawer, got the drawer in a few days. "

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Rep reply posted 2024-08-21
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did! We are happy to hear that the part arrived quickly and look forward to assisting you again in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team”