"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Super fast shipping and always a great place to find the right parts, with videos of how to install. Thank you!"
"The right OEM parts, at discounted prices, shipped very promptly, and very helpful "how to" video instructions. AppliancePartsPros makes it so easy. The best source."
“We appreciate you taking the time to leave us positive feedback on your experience. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Chris
Customer Correspondence Team”
"They have excellent customer support very helpful with excellent knowledge Base. They do not keep you on hold for more than a couple minutes. If it all they are just very pleasant. They make a real effort to help you and satisfy your needs. Many of their competitors customer service department I refer to as customer disservice departments. I can’t understand why those companies spend all that money on advertising and then when they have proven customers they throw them under the bus.
I don’t I don’t get it. A company May only have one chance to satisfy their customers they need to get it right the first time or suffer the consequences."
“Thank you for taking the time to review our site. Your feedback is much appreciated. We are happy you chose us to help you to get the correct part needed in repairing your appliance.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"I received 3 of the 4 items I ordered very quickly. The 4th item was on backorder and hasn't shipped yet but it's only been a few days. "
“Thank you for taking the time to review our site. We appreciate that you chose us for your appliance repair needs. As soon as your backorder part becomes available we will get it shipped out to you. I apologize for the delay.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"Oven scared my wife. Wasn't starting correctly. Replaced starter. Wife happy."
“Thank you for taking the time to review our site. We are happy everything worked out.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"I looked up serial #. Watched a short video of repairs. My part came 3 days later. I replaced the part."
“Thank you for writing this review. We are happy to hear you benefited from our services.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"the ordering procsss was easy peasy. the documentation showed the detail needed to buy this $5.00 plastic part.
It was a new fridge and when I reversed the door handle, one of the plastic blanks that cover the holes broke.
Now, I do not have OCD, but that little stuff bothers me, especially on a brand new appliance.
I am a happy camper now and my eyes do not go directly to that spot on the door anymore. "
“Thank you for taking the time to review our site. We are happy you chose us to help you fix your appliance.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"I found the part, you sent the part in two days."
“Thank you for taking the time to review our site. We are glad you liked our services.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"We all know how manufactures upgrade or just discontinue a part and the new part number is somewhat to find out just what the number is. These guys will usually have what you are looking for and at a good price for the most part. I got the correct parts for the 2 things I was working on and both are working as they should."
“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"Sent me exactly what I needed, even a video on how to install."
“Thank you for taking the time to review our site. We're so glad that you found our repair videos helpful!
Kind Regards,
Matt E.
Customer Correspondence Team
”
"shipping was more than part"
“Thank you for taking the time to review our site. We apologize for any inconvenience our shipping cost or policy may have caused. We strive to ensure we are providing the best pricing in all aspects for Do-It-Yourselfers budgets. In addition, we constantly work with our freight providers to provide the most cost effective shipping prices.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"Finding out what was causing the problem, then finding the part, can be a hassle. AppliancePartsPros makes it easy to fix things and at a reasonable price. Shipping is fast, so little down time is appreciated."
“Thank you for taking the time to review our site. We are happy you chose us to help you fix your appliance.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"Oven control board went out couldn’t find the part found appliance parts pros. They had the part shipped and received promptly. A YouTube layer oven works great!"
“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"100% walked the talk from purchase to delivery"
“Thank you for taking the time to review our site. We are glad you liked our services.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"We watched the video and installed the new door easily after it arrived a day after ordering it online. Thank you for the great service and the video. I'm sure you saved us $200. "
“You are very welcome! We are happy you chose us to help you fix your appliance.
Kind Regards,
Matt E.
Customer Correspondence Team
”
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:
“You are very welcome! We are happy you chose us to help you to get the correct part needed in repairing your appliance.
Kind Regards,
Chris
Customer Correspondence Team”