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Product & services pricing
3.94/5
Chance of future purchase:
4.17/5
Shipping & packaging:
4.24/5
Customer service:
3.95/5
Return/Replacement policy:
4.02/5
Featured Review


Verified
5/5

2024-11-24

Gas control knobs

"After wear and tare the knobs needed replacement.
Easy to order easy to replace.
"

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Rep reply posted 2024-11-27
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are glad you liked our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-11-24

Helpful and reasonable cost

"Wonderful company. Helped me determine my model number (local repairman removed the sticker). Had parts. Shipped quickly."

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Rep reply posted 2024-11-27
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-11-23

Excellent experience

"The telephone help line was quick to respond and was very helpful. I will call them first next time !"

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Rep reply posted 2024-11-27
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-11-23

Quick Delivery

"Part was here quickly and fit perfectly. Thanks"

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Rep reply posted 2024-11-27
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are glad you liked our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-11-23

Right Part, On time, Easy Install!

"So helpful to have a place to go where we can find the right part, get it fast and install it quickly. thanks!"

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Rep reply posted 2024-11-27
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-11-23

parts

"Although I could not it use then part, the service was great and a very timely refund. They were very helpful with the parts order and I believe they acted in my best interest. I believe the part was for a newer model and I could not use it, we decided to buy a new appliance. I will use appliance parts the next time I need a part. "

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Rep reply posted 2024-11-27
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-11-23

easy to find parts

"easy to find the right parts."

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Rep reply posted 2024-11-27
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are glad you liked our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-11-23

Great!

"I can always depend on these folks to have the part I need at a competitive price. Shipping is quick and dependable. The parts are exactly as described, are of good quality and have been a perfect fit every time. Thanks a million Appliance Parts Pros!"

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Rep reply posted 2024-11-27
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“You're welcome! We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-11-22

Good products at a good price.

"All good. Had my part in stock and was delivered within a week. "

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Rep reply posted 2024-11-27
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are glad you liked our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-11-22

Very happy!

"Fast, correct and exactly as ordered."

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Rep reply posted 2024-11-27
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-11-22

Delivery on time

"Got the correct part, fast on time service "


Rep reply posted 2024-11-27
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are glad you liked our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-11-22

On time service

"Needed replacement ice maker part. Received when promised."


Rep reply posted 2024-11-22
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are glad you liked our services.
Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-11-22

Replacement part

"My order required a part return of a part damaged in shipping. Customer service was the most competent I have dealt with ever."


Rep reply posted 2024-11-22
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for letting us know how much you liked our services. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-11-22

Redelivery

"Thanks for your swift and timely response to my part!!"

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Rep reply posted 2024-11-22
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for the endorsement. We appreciate your review.
Kind Regards,
Johnny
Customer Correspondence Team


Verified
2/5

2024-11-21

Lots of parts but no thanks

"Insanely overpriced. Order pickers sloppy. Customer service less than accommodating. "

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Rep reply posted 2024-11-22
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

I apologize that your experience with Appliance Parts Pros.com was less than accomodating. Mistakes happen and we do our best to resolve them ASAP. You contacted us on 11/13 regarding packaging with a hole in it and missing merchandise. We offered to send you a replacement at no charge and also requested the model and serial numbers of your appliance to confirm the part you ordered is correct for your machine so as to not potentially delay your repair further with incorrect parts. We created a replacement order on the afternoon of 11/14 and the order was shipped on 11/15. At this time, tracking shows the replacement order was delivered on 11/18 and we hope you have your machine up and running. If you have any other concerns, please reach out to us so that we can work together to solve them.

Kind Regards,
Johnny
Customer Correspondence Team